TouchPass Transit app not working? crashes or has problems?

TouchPass Transit Status

Last Updated on 2021-04-21 by Delerrok Inc.

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Common TouchPass Transit Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TouchPass Transit app on iOS and Android devices. Solve all TouchPass Transit app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TouchPass Transit iPhone Issues and Solutions

TouchPass Transit iOS app crashes, not working, errors
TouchPass Transit iOS app network issues
TouchPass Transit on iOS has black/white screen

TouchPass Transit Android App Issues and Solutions

TouchPass Transit has errors/crashing/not working
TouchPass Transit server network connectivity issues
TouchPass Transit has black screen

TouchPass Transit iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TouchPass Transit app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TouchPass Transit app crashes or not working on Iphone (iOS):

Close and restart the TouchPass Transit app on iPhone
Update TouchPass Transit app to the Latest Version for iOS
Uninstall and reinstall TouchPass Transit iPhone app
Update your iPhone to the latest iOS version

Fix TouchPass Transit on iPhone unable to connect to server/internet connection issues::

To resolve TouchPass Transit network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TouchPass Transit black/white screen (blank screen) on iPhone:

Follow the TouchPass Transit iOS app troubleshooting guide Here →

TouchPass Transit Android App Issues and Solutions

Fix TouchPass Transit not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TouchPass Transit app issues:

Force Stop the TouchPass Transit App
1. On android, goto "Settings" » click TouchPass Transit app. » click "Force Stop".

Update TouchPass Transit to the latest version on PlayStore

Clear TouchPass Transit App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TouchPass Transit app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TouchPass Transit.

Fix TouchPass Transit unable to contact server/ TouchPass Transit internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TouchPass Transit » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TouchPass Transit » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TouchPass Transit on android.

Solve TouchPass Transit black/white screens issue on Android:

Follow the TouchPass Transit android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Delerrok Inc., developers of TouchPass Transit.

About this app

TouchPass lets you buy passes and other fare products with a few taps on your mobile device anytime, anywhere, for any participating agency. Once you’ve purchased a fare product, simply show the QR code on the TouchPass Home Screen to the TouchPass Reader on the bus and you’re on your way. No more coins or bills. TouchPass keeps track of your transfers and even provides a countdown clock to let you know when your transfers or passes are about to expire. 2. 4. Tired of waiting in line to buy a pass or fumbling for change to ride the bus? No more asking for transfer slips. The TouchPass app by Delerrok makes riding the bus easier.