Deep OCR Status

Last Updated on 2022-08-11 by He Jiang

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Common Deep OCR Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Deep OCR app on iOS and Android devices. Solve all Deep OCR app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Deep OCR iPhone Issues and Solutions

Deep OCR iOS app crashes, not working, errors
Deep OCR iOS app network issues
Deep OCR on iOS has black/white screen

Deep OCR Android App Issues and Solutions

Deep OCR has errors/crashing/not working
Deep OCR server network connectivity issues
Deep OCR has black screen

Deep OCR iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Deep OCR app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Deep OCR app crashes or not working on Iphone (iOS):

Close and restart the Deep OCR app on iPhone
Update Deep OCR app to the Latest Version for iOS
Uninstall and reinstall Deep OCR iPhone app
Update your iPhone to the latest iOS version

Fix Deep OCR on iPhone unable to connect to server/internet connection issues::

To resolve Deep OCR network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Deep OCR black/white screen (blank screen) on iPhone:

Follow the Deep OCR iOS app troubleshooting guide Here →

Deep OCR Android App Issues and Solutions

Fix Deep OCR not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Deep OCR app issues:

Force Stop the Deep OCR App
1. On android, goto "Settings" » click Deep OCR app. » click "Force Stop".

Update Deep OCR to the latest version on PlayStore

Clear Deep OCR App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Deep OCR app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Deep OCR.

Fix Deep OCR unable to contact server/ Deep OCR internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Deep OCR » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Deep OCR » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Deep OCR on android.

Solve Deep OCR black/white screens issue on Android:

Follow the Deep OCR android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at He Jiang, developers of Deep OCR.

Verified email

Contact e-Mail: [email protected]

About this app

OCR (optical character recognition) feature extracts texts from single page for further editing or sharing (Free);Smart cropping and auto enhancing make the texts and graphics look clear and sharp. Turn your iPhone into full-featured powerful and fast document scanner;OCR (Extract Text From Scan Documents) Supported. Images inserted through mobilephone camera or chosen from photos; Recogniton outcome in txt format; shared through icloud,dropbox. etc. Recognize only words in Simplified Chinese, English, French, German, Italian and Spanish without setting. This is a document scanner that converts images to text. Improvements of this product are being processing, so your ideas or suggestions will be of great help for us, please feel free to contact us through the following e-mail:legendbrother2016@163.