Second Canvas Thyssen app not working? crashes or has problems?

Second Canvas Thyssen Status

Last Updated on 2022-02-28 by Museo Thyssen-Bornemisza

I have a problem with Second Canvas Thyssen

Are you having issues? Select the issue you are having below and provide feedback to Second Canvas Thyssen.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Second Canvas Thyssen? Report Issue

Common Second Canvas Thyssen Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Second Canvas Thyssen app on iOS and Android devices. Solve all Second Canvas Thyssen app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Second Canvas Thyssen iPhone Issues and Solutions

Second Canvas Thyssen iOS app crashes, not working, errors
Second Canvas Thyssen iOS app network issues
Second Canvas Thyssen on iOS has black/white screen

Second Canvas Thyssen Android App Issues and Solutions

Second Canvas Thyssen has errors/crashing/not working
Second Canvas Thyssen server network connectivity issues
Second Canvas Thyssen has black screen

Second Canvas Thyssen iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Second Canvas Thyssen app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Second Canvas Thyssen app crashes or not working on Iphone (iOS):

Close and restart the Second Canvas Thyssen app on iPhone
Update Second Canvas Thyssen app to the Latest Version for iOS
Uninstall and reinstall Second Canvas Thyssen iPhone app
Update your iPhone to the latest iOS version

Fix Second Canvas Thyssen on iPhone unable to connect to server/internet connection issues::

To resolve Second Canvas Thyssen network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Second Canvas Thyssen black/white screen (blank screen) on iPhone:

Follow the Second Canvas Thyssen iOS app troubleshooting guide Here →

Second Canvas Thyssen Android App Issues and Solutions

Fix Second Canvas Thyssen not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Second Canvas Thyssen app issues:

Force Stop the Second Canvas Thyssen App
1. On android, goto "Settings" » click Second Canvas Thyssen app. » click "Force Stop".

Update Second Canvas Thyssen to the latest version on PlayStore

Clear Second Canvas Thyssen App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Second Canvas Thyssen app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Second Canvas Thyssen.

Fix Second Canvas Thyssen unable to contact server/ Second Canvas Thyssen internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Second Canvas Thyssen » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Second Canvas Thyssen » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Second Canvas Thyssen on android.

Solve Second Canvas Thyssen black/white screens issue on Android:

Follow the Second Canvas Thyssen android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Museo Thyssen-Bornemisza, developers of Second Canvas Thyssen.

Verified email

Contact e-Mail: [email protected]

About this app

On SecondCanvasThyssen, you'll find works by Caravaggio, Carpaccio, Vincent van Gogh, Kandinsky, George Grosz, Franz Marc, Cézanne, Sonia Delaunay, Durero, Pissarro, Gaspar van Wittel, Chagall, Murillo, O'Keeffe, Pollock, the Master of the Magdalen and many others in images of the best quality and resolution. • Discover incredible details and the stories behind them from museum experts: characters, symbolism, technique, the artist's style, etc. • New resources like audio tours, videos, lectures, etc. Created by Museo Thyssen-Bornemisza and Madpixel with the exclusive sponsorship of Fundación BBVA, Second Canvas Thyssen lets you explore the museum's greatest artworks by choosing from a variety of themed itineraries. Second Canvas Thyssen is the perfect way to unlock the secrets of the Museo Thyssen-Bornemisza and use super-high resolution imagery to experience its splendid masterpieces like you've never seen them before. Explore, browse, learn and have fun with stories and secrets shared by the Thyssen's experts on any device: computer, tablet, smartphone, etc. We hope you enjoy Second Canvas Thyssen. For smartphones and tablets, in Spanish, English and French. And you can share all of your experiences with friends on social media. You can even connect it to your TV screen at home or in the classroom. Tell us about your experience with SecondCanvasThyssen and help us improve: SCThyssen@secondcanvas.