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Common myDVG Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot myDVG app on iOS and Android devices. Solve all myDVG app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. myDVG iPhone Issues and Solutions

  2. myDVG Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Door2Door GmbH, developers of myDVG.




About this app

Choose the bike sharing option and cycle to your destination! - Taxi: compare travel time and prices of taxi rides. - myBUS is available on demand and takes you on your individual route. - Just enter your starting point and destination and get picked up by myBUS. - Your myBUS route is calculated in real time and is always optimal. - You share the ride with other passengers and help keep the number of cars in the city low without sacrificing comfort. - Simply book and pay via the this app app.  We pick you up where ever you are and take you to your desired destination in one of our comfortable minibuses. - Simply enter your location and destination and receive an overview of all transport options taking you to your destination fast. - Real-time information: view real-time updates for your route and stay informed about possible delays. - Receive precise information on travel time and and prices, as well as the number of transfers. - Service information: Review current traffic reports provided directly by the DVG control centre. - Bike sharing: Feel like fresh air?  Transport options include bus, rail, myBUS, bike sharing and taxi.  With myBUS we offer you a flexible mobility solution tailored to your individual needs. myBUS does not follow fixed routes of schedules.  It also shows you all means of transportation at a glance, allowing you to compare your options.  With the this app app you can book myBUS!  To do so you need to register once in the this app app and provide a payment method.