PDF Sign app not working? crashes or has problems?

PDF Sign Status

Last Updated on 2018-05-23 by Lee Peng

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Common PDF Sign Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PDF Sign app on iOS and Android devices. Solve all PDF Sign app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PDF Sign iPhone Issues and Solutions

PDF Sign iOS app crashes, not working, errors
PDF Sign iOS app network issues
PDF Sign on iOS has black/white screen

PDF Sign Android App Issues and Solutions

PDF Sign has errors/crashing/not working
PDF Sign server network connectivity issues
PDF Sign has black screen

PDF Sign iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PDF Sign app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PDF Sign app crashes or not working on Iphone (iOS):

Close and restart the PDF Sign app on iPhone
Update PDF Sign app to the Latest Version for iOS
Uninstall and reinstall PDF Sign iPhone app
Update your iPhone to the latest iOS version

Fix PDF Sign on iPhone unable to connect to server/internet connection issues::

To resolve PDF Sign network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PDF Sign black/white screen (blank screen) on iPhone:

Follow the PDF Sign iOS app troubleshooting guide Here →

PDF Sign Android App Issues and Solutions

Fix PDF Sign not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PDF Sign app issues:

Force Stop the PDF Sign App
1. On android, goto "Settings" » click PDF Sign app. » click "Force Stop".

Update PDF Sign to the latest version on PlayStore

Clear PDF Sign App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PDF Sign app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PDF Sign.

Fix PDF Sign unable to contact server/ PDF Sign internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PDF Sign » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PDF Sign » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PDF Sign on android.

Solve PDF Sign black/white screens issue on Android:

Follow the PDF Sign android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Lee Peng, developers of PDF Sign.

About this app

PDF Sign is typically use to sign and fill documents including NDA’s, sales agreements, celebrity endorsements, real estate contracts, financing agreements, permission slips, marriage documents, and more... - Your important docs stays with you on your device. Sign documents anywhere with your iPhone/iPod/iPad! No account required! We don't upload it our server! - No sign up process or account is needed. Simply sign docs! - Open any PDF from your iPhone, iPod or iPad’s Email, Dropbox, Google Drive, Box. Net, etc... - Email the signed document to anyone, print it or upload to Dropbox, Google Drive, Box. Net, etc...