How to Contact AmbientTool Customer Service/Support
Listed below are our top recommendations on how to get in contact with AmbientTool. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact AmbientTool. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
57.89% Contact Match
Developer: Ambient Weather
E-Mail: [email protected]
Website: Visit AmbientTool Website
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Reported Issues: 3 Comments
By TX46Driver
App makes hardware junk
Had the Ambient Weather WA-2902b for 2.5 years and stayed synced to WiFi with no problems. We recently switched routers and it is literally impossible to connect without reverting back to iOS 10 or earlier. App is SO out of date and must be used to set up the weather station connectivity that you lose functionality. Hardware still connects to the display but remote viewing is never going to happen again. The app will also not allow you to change the SSID of the router. It defaults to “WiFi” and is uneditable, so you’ll never connect to WiFi.
By rachelprogress
Horrible app with major bugs
Used this tool to successfully set up my Wx station and had it working continuously for 3 years. Then one day, suddenly no more connection, no device showing as registered on the tool. Can’t register the device again due to an app issue with WiFi connection. Found a thread online with tons of people complaining about the same thing. Developer nowhere to be found. Hundred of dollars sunk into this product and the developer could not care less whether their app functions well or not.
By milesfam
JUNK APP
The fact that this product/app has issues with dual radio signals should tell you something. Even after disabling the 5Ghz network this crappy app would not recognize my network and would only display “WiFi” as the SSID. They don’t even give you the option to CHANGE the SSID in the app to allow the unit to login to the correct network. Tried multiple times with same results. Would be nice if they fixed this as the weather station itself is AMAZING...just a crappy implementation on the User Interface side of this app.
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