DIVAR Status

Last Updated on 2022-01-10 by Bosch Security Systems

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Common DIVAR Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot DIVAR app on iOS and Android devices. Solve all DIVAR app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

DIVAR iPhone Issues and Solutions

DIVAR iOS app crashes, not working, errors
DIVAR iOS app network issues
DIVAR on iOS has black/white screen

DIVAR Android App Issues and Solutions

DIVAR has errors/crashing/not working
DIVAR server network connectivity issues
DIVAR has black screen

DIVAR iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever DIVAR app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix DIVAR app crashes or not working on Iphone (iOS):

Close and restart the DIVAR app on iPhone
Update DIVAR app to the Latest Version for iOS
Uninstall and reinstall DIVAR iPhone app
Update your iPhone to the latest iOS version

Fix DIVAR on iPhone unable to connect to server/internet connection issues::

To resolve DIVAR network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix DIVAR black/white screen (blank screen) on iPhone:

Follow the DIVAR iOS app troubleshooting guide Here →

DIVAR Android App Issues and Solutions

Fix DIVAR not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent DIVAR app issues:

Force Stop the DIVAR App
1. On android, goto "Settings" » click DIVAR app. » click "Force Stop".

Update DIVAR to the latest version on PlayStore

Clear DIVAR App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "DIVAR app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch DIVAR.

Fix DIVAR unable to contact server/ DIVAR internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click DIVAR » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got DIVAR » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch DIVAR on android.

Solve DIVAR black/white screens issue on Android:

Follow the DIVAR android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bosch Security Systems, developers of DIVAR.

Verified email ✔✔

E-Mail: video.support@nl.bosch.com

Website: 🌍 Visit DIVAR Website

Privacy Policy: https://www.boschsecurity.com/xc/en/terms-of-use/terms-of-use/privacy-statement/

Developer: Bosch Security Systems B.V.

About this app

Simply connect to a Bosch this app network / hybrid recorder or this app AN to view live or playback images and use DIVAR interface to control focus, pan, tilt and zoom on any selected PTZ camera. Use the Bosch "this app Mobile Viewer” app to view your security camera images real-time on your iPhone. Combined with our state-of-the-art DVR and camera solutions, DIVAR lets you watch your home or business from anywhere in the world. Give yourself complete peace of mind wherever you are.