e-Devlet Anahtar app not working? crashes or has problems?

e-Devlet Anahtar Status

Published by Turkiye Cumhuriyeti Cumhurbaskanlıgı Dijital Donusum Ofisi Baskanlıgı

e-Devlet Anahtar uygulaması, e-Devlet Kapısı’na T.C.

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Common e-Devlet Anahtar Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot e-Devlet Anahtar app on iOS and Android devices. Solve all e-Devlet Anahtar app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

e-Devlet Anahtar iPhone Issues and Solutions

e-Devlet Anahtar iOS app crashes, not working, errors
e-Devlet Anahtar iOS app network issues
e-Devlet Anahtar on iOS has black/white screen

e-Devlet Anahtar Android App Issues and Solutions

e-Devlet Anahtar has errors/crashing/not working
e-Devlet Anahtar server network connectivity issues
e-Devlet Anahtar has black screen

e-Devlet Anahtar iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever e-Devlet Anahtar app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix e-Devlet Anahtar app crashes or not working on Iphone (iOS):

Close and restart the e-Devlet Anahtar app on iPhone
Update e-Devlet Anahtar app to the Latest Version for iOS
Uninstall and reinstall e-Devlet Anahtar iPhone app
Update your iPhone to the latest iOS version

Fix e-Devlet Anahtar on iPhone unable to connect to server/internet connection issues::

To resolve e-Devlet Anahtar network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix e-Devlet Anahtar black/white screen (blank screen) on iPhone:

Follow the e-Devlet Anahtar iOS app troubleshooting guide Here →

e-Devlet Anahtar Android App Issues and Solutions

Fix e-Devlet Anahtar not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent e-Devlet Anahtar app issues:

Force Stop the e-Devlet Anahtar App
1. On android, goto "Settings" » click e-Devlet Anahtar app. » click "Force Stop".

Update e-Devlet Anahtar to the latest version on PlayStore

Clear e-Devlet Anahtar App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "e-Devlet Anahtar app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch e-Devlet Anahtar.

Fix e-Devlet Anahtar unable to contact server/ e-Devlet Anahtar internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click e-Devlet Anahtar » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got e-Devlet Anahtar » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch e-Devlet Anahtar on android.

Solve e-Devlet Anahtar black/white screens issue on Android:

Follow the e-Devlet Anahtar android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Turkiye Cumhuriyeti Cumhurbaskanlıgı Dijital Donusum Ofisi Baskanlıgı, developers of e-Devlet Anahtar.

93.75% Contact Match

Developer: T.C. Cumhurbaşkanlığı Dijital Dönüşüm Ofisi

E-Mail: [email protected]

Website: Visit e-Devlet Anahtar Website

54.55% Contact Match

Developer: T.C. Cumhurbaşkanlığı Dijital Dönüşüm Ofisi

E-Mail: [email protected]

Website: Visit T.C. Cumhurbaşkanlığı Dijital Dönüşüm Ofisi Website

About this app

Kimlik Numarası ve şifre ile giriş sonrasında fazladan tek kullanımlık şifre güvenliği getirmektedir. bulunan e-Devlet Anahtar menüsünden anahtarınızı aktif hale getirebilir, sonrasında bu uygulamayı kullanarak tek kullanımlık şifreler üretebilirsiniz. e-Devlet Anahtar uygulamasının ürettiği şifre, e-Devlet Kapısı’na giriş için tek başına yeterli değildir. Ayrıca, e-Devlet Anahtar özelliği aktif edildikten sonra e-Devlet mobil uygulamaları ile giriş yapabilmek için, mobil uygulamanın son versiyonunun cihazınızda yüklü olması gerekmektedir. Kimlik Numarası ve şifre ile giriş yapılmalıdır. e-Devlet Anahtar, ek bir güvenlik yöntemidir. e-Devlet Anahtar uygulaması, e-Devlet Kapısı’na T. C. Giriş yapabilmek için mutlaka T. C.