Brick app not working? crashes or has problems?

Brick Status

Published by Balance Studios, Inc.

Ever wonder what your home would look like with stamped concrete? Find out with
StampApp. Using advanced Augmented Reality technology, you can create your own
custom stamped concrete using our most popular textures and colors.

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Common dislikes about Brick app

- App doesn't perform well

- Generic pictures are shown if barcodes are not available

- App doesn't use camera photos

- App crashes frequently on startup

- App doesn't work on iPad mini and iPad 2

Have a Problem with Brickform StampApp? Report Issue

Common Brick Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Brick app on iOS and Android devices. Solve all Brick app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Brick iPhone Issues and Solutions

Brick iOS app crashes, not working, errors
Brick iOS app network issues
Brick on iOS has black/white screen

Brick Android App Issues and Solutions

Brick has errors/crashing/not working
Brick server network connectivity issues
Brick has black screen

Brick iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Brick app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Brick app crashes or not working on Iphone (iOS):

Close and restart the Brick app on iPhone
Update Brick app to the Latest Version for iOS
Uninstall and reinstall Brick iPhone app
Update your iPhone to the latest iOS version

Fix Brick on iPhone unable to connect to server/internet connection issues::

To resolve Brick network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Brick black/white screen (blank screen) on iPhone:

Follow the Brick iOS app troubleshooting guide Here →

Brick Android App Issues and Solutions

Fix Brick not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Brick app issues:

Force Stop the Brick App
1. On android, goto "Settings" » click Brick app. » click "Force Stop".

Update Brick to the latest version on PlayStore

Clear Brick App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Brick app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Brick.

Fix Brick unable to contact server/ Brick internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Brick » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Brick » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Brick on android.

Solve Brick black/white screens issue on Android:

Follow the Brick android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Balance Studios, Inc., developers of Brick.

100% Contact Match

Developer: Balance Studios

E-Mail: [email protected]

Website: Visit Brick Website

About this app

Using advanced Augmented Reality technology, you can create your own custom stamped concrete using our most popular textures and colors. Ever wonder what your home would look like with stamped concrete? Find out with StampApp. See how the colors and patterns work with your home by viewing it all together on your screen.