Drawing Desk app not working? crashes or has problems?

Drawing Desk Status

Last Updated on 2017-09-25 by Tuan Bui Duc

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Common Drawing Desk Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Drawing Desk app on iOS and Android devices. Solve all Drawing Desk app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Drawing Desk iPhone Issues and Solutions

Drawing Desk iOS app crashes, not working, errors
Drawing Desk iOS app network issues
Drawing Desk on iOS has black/white screen

Drawing Desk Android App Issues and Solutions

Drawing Desk has errors/crashing/not working
Drawing Desk server network connectivity issues
Drawing Desk has black screen

Drawing Desk iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Drawing Desk app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Drawing Desk app crashes or not working on Iphone (iOS):

Close and restart the Drawing Desk app on iPhone
Update Drawing Desk app to the Latest Version for iOS
Uninstall and reinstall Drawing Desk iPhone app
Update your iPhone to the latest iOS version

Fix Drawing Desk on iPhone unable to connect to server/internet connection issues::

To resolve Drawing Desk network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Drawing Desk black/white screen (blank screen) on iPhone:

Follow the Drawing Desk iOS app troubleshooting guide Here →

Drawing Desk Android App Issues and Solutions

Fix Drawing Desk not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Drawing Desk app issues:

Force Stop the Drawing Desk App
1. On android, goto "Settings" » click Drawing Desk app. » click "Force Stop".

Update Drawing Desk to the latest version on PlayStore

Clear Drawing Desk App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Drawing Desk app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Drawing Desk.

Fix Drawing Desk unable to contact server/ Drawing Desk internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Drawing Desk » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Drawing Desk » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Drawing Desk on android.

Solve Drawing Desk black/white screens issue on Android:

Follow the Drawing Desk android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tuan Bui Duc, developers of Drawing Desk.

About this app

* Import photo from gallery or by capturing a new photo. Draw on photo. Have fun! * You can vanish Left, Right & Bottom bars to use the full space to draw. * Save artworks in gallery & share them in FB, Twitter & Instagram!