doTERRA Events app not working? crashes or has problems?

doTERRA Events Status

Published by dōTERRA International, LLC

I have a problem with doTERRA Events

Are you having issues? Select the issue you are having below and provide feedback to doTERRA Events.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Have a Problem with doTERRA Events? Report Issue

Common doTERRA Events Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot doTERRA Events app on iOS and Android devices. Solve all doTERRA Events app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

doTERRA Events iPhone Issues and Solutions

doTERRA Events iOS app crashes, not working, errors
doTERRA Events iOS app network issues
doTERRA Events on iOS has black/white screen

doTERRA Events Android App Issues and Solutions

doTERRA Events has errors/crashing/not working
doTERRA Events server network connectivity issues
doTERRA Events has black screen

doTERRA Events iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever doTERRA Events app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix doTERRA Events app crashes or not working on Iphone (iOS):

Close and restart the doTERRA Events app on iPhone
Update doTERRA Events app to the Latest Version for iOS
Uninstall and reinstall doTERRA Events iPhone app
Update your iPhone to the latest iOS version

Fix doTERRA Events on iPhone unable to connect to server/internet connection issues::

To resolve doTERRA Events network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix doTERRA Events black/white screen (blank screen) on iPhone:

Follow the doTERRA Events iOS app troubleshooting guide Here →

doTERRA Events Android App Issues and Solutions

Fix doTERRA Events not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent doTERRA Events app issues:

Force Stop the doTERRA Events App
1. On android, goto "Settings" » click doTERRA Events app. » click "Force Stop".

Update doTERRA Events to the latest version on PlayStore

Clear doTERRA Events App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "doTERRA Events app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch doTERRA Events.

Fix doTERRA Events unable to contact server/ doTERRA Events internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click doTERRA Events » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got doTERRA Events » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch doTERRA Events on android.

Solve doTERRA Events black/white screens issue on Android:

Follow the doTERRA Events android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at dōTERRA International, LLC, developers of doTERRA Events.

59.09% Contact Match

Developer: doTERRA International, LLC

E-Mail: [email protected]

Website: Visit doTERRA Events Website

72.22% Contact Match

Developer: Essentl

E-Mail: [email protected]

Website: Visit Essentl Website

About this app

It's like a doTERRA event concierge, putting a piece of the value of doTERRA events right at your fingertips, whether you are at home, traveling to or from the event, attending sessions on-site or preparing to meet new or long-time doTERRA friends. The official doōTERRA Events app offers you up-to-the-minute event updates including session or room changes, availability changes, alerts and more. Quickly search and browse event content and manage your event agenda right from your mobile device. Have you lost your event booklet or find it too cumbersome to carry around for a full week? No problem! Access the event agenda anytime, anywhere. Leave your laptop in the hotel room! You can even access session documents directly within doTERRAEvents , and add them to your notes!