CentralDesk app not working? crashes or has problems?

CentralDesk Status

Published by MoveWORK

The application use geolocation* of your device only to geotag picture taken
while creating a new ticket. * "Continued use of GPS running in the background
can dramatically decrease battery life.

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Common CentralDesk Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CentralDesk app on iOS and Android devices. Solve all CentralDesk app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CentralDesk iPhone Issues and Solutions

CentralDesk iOS app crashes, not working, errors
CentralDesk iOS app network issues
CentralDesk on iOS has black/white screen

CentralDesk Android App Issues and Solutions

CentralDesk has errors/crashing/not working
CentralDesk server network connectivity issues
CentralDesk has black screen

CentralDesk iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CentralDesk app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CentralDesk app crashes or not working on Iphone (iOS):

Close and restart the CentralDesk app on iPhone
Update CentralDesk app to the Latest Version for iOS
Uninstall and reinstall CentralDesk iPhone app
Update your iPhone to the latest iOS version

Fix CentralDesk on iPhone unable to connect to server/internet connection issues::

To resolve CentralDesk network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CentralDesk black/white screen (blank screen) on iPhone:

Follow the CentralDesk iOS app troubleshooting guide Here →

CentralDesk Android App Issues and Solutions

Fix CentralDesk not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CentralDesk app issues:

Force Stop the CentralDesk App
1. On android, goto "Settings" » click CentralDesk app. » click "Force Stop".

Update CentralDesk to the latest version on PlayStore

Clear CentralDesk App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CentralDesk app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CentralDesk.

Fix CentralDesk unable to contact server/ CentralDesk internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CentralDesk » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CentralDesk » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CentralDesk on android.

Solve CentralDesk black/white screens issue on Android:

Follow the CentralDesk android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MoveWORK, developers of CentralDesk.

100% Contact Match

Developer: MoveWORK

E-Mail: [email protected]

Website: Visit CentralDesk Website

About this app

The application use geolocation* of your device only to geotag picture taken while creating a new ticket. * "Continued use of GPS running in the background can dramatically decrease battery life".