Website Translator app not working? crashes or has problems?

Website Translator Status

Last Updated on 2017-11-10 by Crypto, Inc.

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Common Website Translator Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Website Translator app on iOS and Android devices. Solve all Website Translator app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Website Translator iPhone Issues and Solutions

Website Translator iOS app crashes, not working, errors
Website Translator iOS app network issues
Website Translator on iOS has black/white screen

Website Translator Android App Issues and Solutions

Website Translator has errors/crashing/not working
Website Translator server network connectivity issues
Website Translator has black screen

Website Translator iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Website Translator app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Website Translator app crashes or not working on Iphone (iOS):

Close and restart the Website Translator app on iPhone
Update Website Translator app to the Latest Version for iOS
Uninstall and reinstall Website Translator iPhone app
Update your iPhone to the latest iOS version

Fix Website Translator on iPhone unable to connect to server/internet connection issues::

To resolve Website Translator network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Website Translator black/white screen (blank screen) on iPhone:

Follow the Website Translator iOS app troubleshooting guide Here →

Website Translator Android App Issues and Solutions

Fix Website Translator not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Website Translator app issues:

Force Stop the Website Translator App
1. On android, goto "Settings" » click Website Translator app. » click "Force Stop".

Update Website Translator to the latest version on PlayStore

Clear Website Translator App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Website Translator app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Website Translator.

Fix Website Translator unable to contact server/ Website Translator internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Website Translator » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Website Translator » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Website Translator on android.

Solve Website Translator black/white screens issue on Android:

Follow the Website Translator android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Crypto, Inc., developers of Website Translator.

About this app

Download WebsiteTranslator , set your output language, follow quick tutorial to enable extension and you are ready to go. Translate websites directly inside Safari on iPhone and iPad. Translation service is provided by Google Translate.