Shadow House app not working? crashes or has problems?

Shadow House Status

Published by Scholastic Inc.

Shadow House is more than just haunted . .

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Common Shadow House Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Shadow House app on iOS and Android devices. Solve all Shadow House app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Shadow House iPhone Issues and Solutions

Shadow House iOS app crashes, not working, errors
Shadow House iOS app network issues
Shadow House on iOS has black/white screen

Shadow House Android App Issues and Solutions

Shadow House has errors/crashing/not working
Shadow House server network connectivity issues
Shadow House has black screen

Shadow House iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Shadow House app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Shadow House app crashes or not working on Iphone (iOS):

Close and restart the Shadow House app on iPhone
Update Shadow House app to the Latest Version for iOS
Uninstall and reinstall Shadow House iPhone app
Update your iPhone to the latest iOS version

Fix Shadow House on iPhone unable to connect to server/internet connection issues::

To resolve Shadow House network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Shadow House black/white screen (blank screen) on iPhone:

Follow the Shadow House iOS app troubleshooting guide Here →

Shadow House Android App Issues and Solutions

Fix Shadow House not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Shadow House app issues:

Force Stop the Shadow House App
1. On android, goto "Settings" » click Shadow House app. » click "Force Stop".

Update Shadow House to the latest version on PlayStore

Clear Shadow House App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Shadow House app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Shadow House.

Fix Shadow House unable to contact server/ Shadow House internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Shadow House » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Shadow House » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Shadow House on android.

Solve Shadow House black/white screens issue on Android:

Follow the Shadow House android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Scholastic Inc., developers of Shadow House.

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Contact e-Mail: [email protected]

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Developer: Scholastic

E-Mail: [email protected]

Website: Visit Shadow House Website

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Developer: Ace4apps

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Website: Visit Ace4apps Website

About this app

Companion to the Shadow House series by spooky story master Dan Poblocki. •Choose your own path through spooky ghost stories. •Step inside Shadow House through haunting visuals and chilling audio. •The house is always changing—play again for a terrifying new adventure. •Learn the secrets the house doesn’t want anyone to know. •Each ghost story comes from a haunting image in the Shadow Houses books, where more scares await. Trace a sigil to step into a ghost story, and navigate your way through each of the stories to uncover the haunting secrets Shadow House is keeping. Shadow House is a place with a terrifying history. Shadow House is more than just haunted . . . it’s hungry. Enter Shadow House, if you dare. . . . Are you brave enough to enter Shadow House? Step into ghost stories where the choices you make determine your fate! Every generation, it lures five kids inside . . . and never lets them leave. ShadowHouse does not collect any personally identifiable information. Developer: Scholastic Inc. , 557 Broadway, New York, New York 10012, 800-SCHOLASTIC, custserv@scholastic.