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About this app

Support Desk System (SDS) Mobile App help client to generate ticket for their query, new requirement and clarification for Product provided by bphoenix business solutions.  Service Desk System offers mobile access for your Technicians/Engineers to access the tickets of the Customer Issues .  Service Desk System App is for Client, Admin and Engineer to manage tickets.  Service Desk System provides real-time synchronization of ticket.  This Android App ensures that your technicians carry your Software with them and service the end users faster and better.  Requester can also Add, View, Re-Open and Reply for the Tickets. * Create, Update, View the Status of Tickets generated. * Add Image,Video,Audio &File as attachments to the tickets. * Filter requests based on Priority,Company,Engineer. * Search for requests by subject, request type, priority, requester name & status,Date.