Mall of Berlin app not working? crashes or has problems?

Mall of Berlin Status

Last Updated on 2023-05-12 by LP12 Mall of Berlin

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Common Mall of Berlin Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mall of Berlin app on iOS and Android devices. Solve all Mall of Berlin app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mall of Berlin iPhone Issues and Solutions

Mall of Berlin iOS app crashes, not working, errors
Mall of Berlin iOS app network issues
Mall of Berlin on iOS has black/white screen

Mall of Berlin Android App Issues and Solutions

Mall of Berlin has errors/crashing/not working
Mall of Berlin server network connectivity issues
Mall of Berlin has black screen

Mall of Berlin iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mall of Berlin app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mall of Berlin app crashes or not working on Iphone (iOS):

Close and restart the Mall of Berlin app on iPhone
Update Mall of Berlin app to the Latest Version for iOS
Uninstall and reinstall Mall of Berlin iPhone app
Update your iPhone to the latest iOS version

Fix Mall of Berlin on iPhone unable to connect to server/internet connection issues::

To resolve Mall of Berlin network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mall of Berlin black/white screen (blank screen) on iPhone:

Follow the Mall of Berlin iOS app troubleshooting guide Here →

Mall of Berlin Android App Issues and Solutions

Fix Mall of Berlin not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mall of Berlin app issues:

Force Stop the Mall of Berlin App
1. On android, goto "Settings" » click Mall of Berlin app. » click "Force Stop".

Update Mall of Berlin to the latest version on PlayStore

Clear Mall of Berlin App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mall of Berlin app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mall of Berlin.

Fix Mall of Berlin unable to contact server/ Mall of Berlin internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mall of Berlin » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mall of Berlin » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mall of Berlin on android.

Solve Mall of Berlin black/white screens issue on Android:

Follow the Mall of Berlin android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at LP12 Mall of Berlin, developers of Mall of Berlin.

About this app

The Mall of Berlin app is your guide through more than 200 shops and the biggest Foodcourt of Berlin with all useful information and services and our new digital loyalty program Mall of Berlin Scores. • All shops, restaurants, benefits, events and news always in focus all together in one app. • Join in today to Mall of Berlin Scores today to earn points and get your benefits. • All the benefits and events of your favourite stores always at hand. • The Foodcourt-+ card is now part of Mall of Berlin Scores and now always at your fingertips inside MallofBerlin .