SMC Parenting app not working? crashes or has problems?

SMC Parenting Status

Last Updated on 2022-09-03 by County of San Mateo Human Services Agency

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Summary of SMC Parenting Problems 😠👌🔥

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Common SMC Parenting Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SMC Parenting app on iOS and Android devices. Solve all SMC Parenting app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SMC Parenting iPhone Issues and Solutions

SMC Parenting iOS app crashes, not working, errors
SMC Parenting iOS app network issues
SMC Parenting on iOS has black/white screen

SMC Parenting Android App Issues and Solutions

SMC Parenting has errors/crashing/not working
SMC Parenting server network connectivity issues
SMC Parenting has black screen

SMC Parenting iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SMC Parenting app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SMC Parenting app crashes or not working on Iphone (iOS):

Close and restart the SMC Parenting app on iPhone
Update SMC Parenting app to the Latest Version for iOS
Uninstall and reinstall SMC Parenting iPhone app
Update your iPhone to the latest iOS version

Fix SMC Parenting on iPhone unable to connect to server/internet connection issues::

To resolve SMC Parenting network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SMC Parenting black/white screen (blank screen) on iPhone:

Follow the SMC Parenting iOS app troubleshooting guide Here →

SMC Parenting Android App Issues and Solutions

Fix SMC Parenting not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SMC Parenting app issues:

Force Stop the SMC Parenting App
1. On android, goto "Settings" » click SMC Parenting app. » click "Force Stop".

Update SMC Parenting to the latest version on PlayStore

Clear SMC Parenting App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SMC Parenting app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SMC Parenting.

Fix SMC Parenting unable to contact server/ SMC Parenting internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SMC Parenting » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SMC Parenting » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SMC Parenting on android.

Solve SMC Parenting black/white screens issue on Android:

Follow the SMC Parenting android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at County of San Mateo Human Services Agency, developers of SMC Parenting.

About this app

SMC DADS is an App designed to help dads in San Mateo County. Are you a dad that needs some help? Features: Playground locator of all public playgrounds, Job Postings from the Job Information Centers, Handbooks for dads, Resources to county social services, Top Ten parenting advice for dads, and Event calendar of free or low cost community events.