FCDO GLO app not working? crashes or has problems?

FCDO GLO Status

Last Updated on 2022-05-04 by Agylia Group Ltd

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Common FCDO GLO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot FCDO GLO app on iOS and Android devices. Solve all FCDO GLO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

FCDO GLO iPhone Issues and Solutions

FCDO GLO iOS app crashes, not working, errors
FCDO GLO iOS app network issues
FCDO GLO on iOS has black/white screen

FCDO GLO Android App Issues and Solutions

FCDO GLO has errors/crashing/not working
FCDO GLO server network connectivity issues
FCDO GLO has black screen

FCDO GLO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever FCDO GLO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix FCDO GLO app crashes or not working on Iphone (iOS):

Close and restart the FCDO GLO app on iPhone
Update FCDO GLO app to the Latest Version for iOS
Uninstall and reinstall FCDO GLO iPhone app
Update your iPhone to the latest iOS version

Fix FCDO GLO on iPhone unable to connect to server/internet connection issues::

To resolve FCDO GLO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix FCDO GLO black/white screen (blank screen) on iPhone:

Follow the FCDO GLO iOS app troubleshooting guide Here →

FCDO GLO Android App Issues and Solutions

Fix FCDO GLO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent FCDO GLO app issues:

Force Stop the FCDO GLO App
1. On android, goto "Settings" » click FCDO GLO app. » click "Force Stop".

Update FCDO GLO to the latest version on PlayStore

Clear FCDO GLO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "FCDO GLO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch FCDO GLO.

Fix FCDO GLO unable to contact server/ FCDO GLO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click FCDO GLO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got FCDO GLO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch FCDO GLO on android.

Solve FCDO GLO black/white screens issue on Android:

Follow the FCDO GLO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Agylia Group Ltd, developers of FCDO GLO.

About this app

FCDO GLO is the Foreign, Commonwealth & Development Office’s Learning Management System (LMS). The LMS is a portal to access Learning & Development content provided by the FCDO and the International Academy. This gives you the ability to learn on the go, helping develop the skills and knowledge needed for your role.