HPI App app not working? crashes or has problems?

HPI App Status

Last Updated on 2016-05-26 by Hasso-Plattner-Institut

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Common HPI App Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HPI App app on iOS and Android devices. Solve all HPI App app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HPI App iPhone Issues and Solutions

HPI App iOS app crashes, not working, errors
HPI App iOS app network issues
HPI App on iOS has black/white screen

HPI App Android App Issues and Solutions

HPI App has errors/crashing/not working
HPI App server network connectivity issues
HPI App has black screen

HPI App iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HPI App app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HPI App app crashes or not working on Iphone (iOS):

Close and restart the HPI App app on iPhone
Update HPI App app to the Latest Version for iOS
Uninstall and reinstall HPI App iPhone app
Update your iPhone to the latest iOS version

Fix HPI App on iPhone unable to connect to server/internet connection issues::

To resolve HPI App network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HPI App black/white screen (blank screen) on iPhone:

Follow the HPI App iOS app troubleshooting guide Here →

HPI App Android App Issues and Solutions

Fix HPI App not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HPI App app issues:

Force Stop the HPI App App
1. On android, goto "Settings" » click HPI App app. » click "Force Stop".

Update HPI App to the latest version on PlayStore

Clear HPI App App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HPI App app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HPI App.

Fix HPI App unable to contact server/ HPI App internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HPI App » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HPI App » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HPI App on android.

Solve HPI App black/white screens issue on Android:

Follow the HPI App android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hasso-Plattner-Institut, developers of HPI App.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit HPI Website

Privacy Policy: http://www.idwell.at/privacy-policy/

Developer: Idwell GmbH

About this app

Außerdem aktuelle Interviews aus der IT-Welt von unserem IT-Gipfelblog. Finde aktuelle News rund um das HPI, den Lageplan des HPI Campus I + II. Die offizielle App des Hasso-Plattner-Institus. Und der Hinweis auf weiter Angebote des HPIs.