ArianeSoft MyFiles app not working? crashes or has problems?

ArianeSoft MyFiles Status

Last Updated on 2023-11-21 by ArianeSoft

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Common ArianeSoft MyFiles Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ArianeSoft MyFiles app on iOS and Android devices. Solve all ArianeSoft MyFiles app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ArianeSoft MyFiles iPhone Issues and Solutions

ArianeSoft MyFiles iOS app crashes, not working, errors
ArianeSoft MyFiles iOS app network issues
ArianeSoft MyFiles on iOS has black/white screen

ArianeSoft MyFiles Android App Issues and Solutions

ArianeSoft MyFiles has errors/crashing/not working
ArianeSoft MyFiles server network connectivity issues
ArianeSoft MyFiles has black screen

ArianeSoft MyFiles iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ArianeSoft MyFiles app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ArianeSoft MyFiles app crashes or not working on Iphone (iOS):

Close and restart the ArianeSoft MyFiles app on iPhone
Update ArianeSoft MyFiles app to the Latest Version for iOS
Uninstall and reinstall ArianeSoft MyFiles iPhone app
Update your iPhone to the latest iOS version

Fix ArianeSoft MyFiles on iPhone unable to connect to server/internet connection issues::

To resolve ArianeSoft MyFiles network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ArianeSoft MyFiles black/white screen (blank screen) on iPhone:

Follow the ArianeSoft MyFiles iOS app troubleshooting guide Here →

ArianeSoft MyFiles Android App Issues and Solutions

Fix ArianeSoft MyFiles not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ArianeSoft MyFiles app issues:

Force Stop the ArianeSoft MyFiles App
1. On android, goto "Settings" » click ArianeSoft MyFiles app. » click "Force Stop".

Update ArianeSoft MyFiles to the latest version on PlayStore

Clear ArianeSoft MyFiles App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ArianeSoft MyFiles app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ArianeSoft MyFiles.

Fix ArianeSoft MyFiles unable to contact server/ ArianeSoft MyFiles internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ArianeSoft MyFiles » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ArianeSoft MyFiles » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ArianeSoft MyFiles on android.

Solve ArianeSoft MyFiles black/white screens issue on Android:

Follow the ArianeSoft MyFiles android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ArianeSoft, developers of ArianeSoft MyFiles.

About this app

ArianeSoft MyFiles is a professional solution to store, manage, share and coillaborate with your data in a secured way in the Cloud at ArianeSoft Luxembourg. You can access your data from every platform and share all or parts of them with defined people. All data stored in the ArianeSoft Cloud and in your smartphone or computer are encrypted. the synchronisation process is made on a secured channel by SSL.