Elkay Virtual Designer app not working? crashes or has problems?

Elkay Virtual Designer Status

Published by Elkay

Visualize your new sink and faucet in your home. Have fun swapping our styles,
materials and finishes.

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Common Elkay Virtual Designer Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Elkay Virtual Designer app on iOS and Android devices. Solve all Elkay Virtual Designer app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Elkay Virtual Designer iPhone Issues and Solutions

Elkay Virtual Designer iOS app crashes, not working, errors
Elkay Virtual Designer iOS app network issues
Elkay Virtual Designer on iOS has black/white screen

Elkay Virtual Designer Android App Issues and Solutions

Elkay Virtual Designer has errors/crashing/not working
Elkay Virtual Designer server network connectivity issues
Elkay Virtual Designer has black screen

Elkay Virtual Designer iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Elkay Virtual Designer app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Elkay Virtual Designer app crashes or not working on Iphone (iOS):

Close and restart the Elkay Virtual Designer app on iPhone
Update Elkay Virtual Designer app to the Latest Version for iOS
Uninstall and reinstall Elkay Virtual Designer iPhone app
Update your iPhone to the latest iOS version

Fix Elkay Virtual Designer on iPhone unable to connect to server/internet connection issues::

To resolve Elkay Virtual Designer network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Elkay Virtual Designer black/white screen (blank screen) on iPhone:

Follow the Elkay Virtual Designer iOS app troubleshooting guide Here →

Elkay Virtual Designer Android App Issues and Solutions

Fix Elkay Virtual Designer not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Elkay Virtual Designer app issues:

Force Stop the Elkay Virtual Designer App
1. On android, goto "Settings" » click Elkay Virtual Designer app. » click "Force Stop".

Update Elkay Virtual Designer to the latest version on PlayStore

Clear Elkay Virtual Designer App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Elkay Virtual Designer app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Elkay Virtual Designer.

Fix Elkay Virtual Designer unable to contact server/ Elkay Virtual Designer internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Elkay Virtual Designer » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Elkay Virtual Designer » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Elkay Virtual Designer on android.

Solve Elkay Virtual Designer black/white screens issue on Android:

Follow the Elkay Virtual Designer android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Elkay, developers of Elkay Virtual Designer.

31.25% Contact Match

Developer: iCanDesign LLC

E-Mail: [email protected]

Website: Visit Elkay Virtual Designer Website

About this app

Have fun swapping our styles, materials and finishes. Visualize your new sink and faucet in your home. Choose cabinets, counter tops and backsplashes to help see how it all comes together.