Learn Moodle app not working? crashes or has problems?

Learn Moodle Status

Last Updated on 2020-08-18 by Moodle Pty Ltd

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Common Learn Moodle Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Learn Moodle app on iOS and Android devices. Solve all Learn Moodle app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Learn Moodle iPhone Issues and Solutions

Learn Moodle iOS app crashes, not working, errors
Learn Moodle iOS app network issues
Learn Moodle on iOS has black/white screen

Learn Moodle Android App Issues and Solutions

Learn Moodle has errors/crashing/not working
Learn Moodle server network connectivity issues
Learn Moodle has black screen

Learn Moodle iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Learn Moodle app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Learn Moodle app crashes or not working on Iphone (iOS):

Close and restart the Learn Moodle app on iPhone
Update Learn Moodle app to the Latest Version for iOS
Uninstall and reinstall Learn Moodle iPhone app
Update your iPhone to the latest iOS version

Fix Learn Moodle on iPhone unable to connect to server/internet connection issues::

To resolve Learn Moodle network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Learn Moodle black/white screen (blank screen) on iPhone:

Follow the Learn Moodle iOS app troubleshooting guide Here →

Learn Moodle Android App Issues and Solutions

Fix Learn Moodle not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Learn Moodle app issues:

Force Stop the Learn Moodle App
1. On android, goto "Settings" » click Learn Moodle app. » click "Force Stop".

Update Learn Moodle to the latest version on PlayStore

Clear Learn Moodle App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Learn Moodle app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Learn Moodle.

Fix Learn Moodle unable to contact server/ Learn Moodle internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Learn Moodle » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Learn Moodle » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Learn Moodle on android.

Solve Learn Moodle black/white screens issue on Android:

Follow the Learn Moodle android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Moodle Pty Ltd, developers of Learn Moodle.

About this app

Engage in discussions and real time text chat, keep up to date with messages and calendar reminders. Participate in Learn Moodle, the official MOOC from Moodle HQ. Download course content for offline viewing and complete activities on the move.