flexVDI Client app not working? crashes or has problems?

flexVDI Client Status

Last Updated on 2016-04-22 by flexVDI

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Common flexVDI Client Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot flexVDI Client app on iOS and Android devices. Solve all flexVDI Client app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

flexVDI Client iPhone Issues and Solutions

flexVDI Client iOS app crashes, not working, errors
flexVDI Client iOS app network issues
flexVDI Client on iOS has black/white screen

flexVDI Client Android App Issues and Solutions

flexVDI Client has errors/crashing/not working
flexVDI Client server network connectivity issues
flexVDI Client has black screen

flexVDI Client iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever flexVDI Client app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix flexVDI Client app crashes or not working on Iphone (iOS):

Close and restart the flexVDI Client app on iPhone
Update flexVDI Client app to the Latest Version for iOS
Uninstall and reinstall flexVDI Client iPhone app
Update your iPhone to the latest iOS version

Fix flexVDI Client on iPhone unable to connect to server/internet connection issues::

To resolve flexVDI Client network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix flexVDI Client black/white screen (blank screen) on iPhone:

Follow the flexVDI Client iOS app troubleshooting guide Here →

flexVDI Client Android App Issues and Solutions

Fix flexVDI Client not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent flexVDI Client app issues:

Force Stop the flexVDI Client App
1. On android, goto "Settings" » click flexVDI Client app. » click "Force Stop".

Update flexVDI Client to the latest version on PlayStore

Clear flexVDI Client App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "flexVDI Client app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch flexVDI Client.

Fix flexVDI Client unable to contact server/ flexVDI Client internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click flexVDI Client » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got flexVDI Client » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch flexVDI Client on android.

Solve flexVDI Client black/white screens issue on Android:

Follow the flexVDI Client android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at flexVDI, developers of flexVDI Client.

About this app

This applications allows you to connect to your flexVDI Virtual Desktop, or to a generic SPICE session.