Simple Scanner app not working? crashes or has problems?

Simple Scanner Status

Last Updated on 2015-10-13 by Jian Yih Lee

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Common Simple Scanner Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Simple Scanner app on iOS and Android devices. Solve all Simple Scanner app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Simple Scanner iPhone Issues and Solutions

Simple Scanner iOS app crashes, not working, errors
Simple Scanner iOS app network issues
Simple Scanner on iOS has black/white screen

Simple Scanner Android App Issues and Solutions

Simple Scanner has errors/crashing/not working
Simple Scanner server network connectivity issues
Simple Scanner has black screen

Simple Scanner iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Simple Scanner app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Simple Scanner app crashes or not working on Iphone (iOS):

Close and restart the Simple Scanner app on iPhone
Update Simple Scanner app to the Latest Version for iOS
Uninstall and reinstall Simple Scanner iPhone app
Update your iPhone to the latest iOS version

Fix Simple Scanner on iPhone unable to connect to server/internet connection issues::

To resolve Simple Scanner network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Simple Scanner black/white screen (blank screen) on iPhone:

Follow the Simple Scanner iOS app troubleshooting guide Here →

Simple Scanner Android App Issues and Solutions

Fix Simple Scanner not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Simple Scanner app issues:

Force Stop the Simple Scanner App
1. On android, goto "Settings" » click Simple Scanner app. » click "Force Stop".

Update Simple Scanner to the latest version on PlayStore

Clear Simple Scanner App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Simple Scanner app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Simple Scanner.

Fix Simple Scanner unable to contact server/ Simple Scanner internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Simple Scanner » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Simple Scanner » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Simple Scanner on android.

Solve Simple Scanner black/white screens issue on Android:

Follow the Simple Scanner android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jian Yih Lee, developers of Simple Scanner.

About this app

- Simple way to scan documents, receipts, notes, books, articles, etc and store as digital copy! - Advanced image processing with automatic paper edge detection, edit, crop, rotate, and change the colors (colorful,grayscale,black and white)! - Many more useful features for you to explore yourself!