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Published by Consensus Corporation

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Common Switch Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Switch app on iOS and Android devices. Solve all Switch app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Switch iPhone Issues and Solutions

Switch iOS app crashes, not working, errors
Switch iOS app network issues
Switch on iOS has black/white screen

Switch Android App Issues and Solutions

Switch has errors/crashing/not working
Switch server network connectivity issues
Switch has black screen

Switch iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Switch app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Switch app crashes or not working on Iphone (iOS):

Close and restart the Switch app on iPhone
Update Switch app to the Latest Version for iOS
Uninstall and reinstall Switch iPhone app
Update your iPhone to the latest iOS version

Fix Switch on iPhone unable to connect to server/internet connection issues::

To resolve Switch network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Switch black/white screen (blank screen) on iPhone:

Follow the Switch iOS app troubleshooting guide Here →

Switch Android App Issues and Solutions

Fix Switch not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Switch app issues:

Force Stop the Switch App
1. On android, goto "Settings" » click Switch app. » click "Force Stop".

Update Switch to the latest version on PlayStore

Clear Switch App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Switch app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Switch.

Fix Switch unable to contact server/ Switch internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Switch » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Switch » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Switch on android.

Solve Switch black/white screens issue on Android:

Follow the Switch android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Consensus Corporation, developers of Switch.

46.15% Contact Match

Developer: Samsung Electronics Co., Ltd.

E-Mail: [email protected]

Website: Visit Switch Website

66.67% Contact Match

Developer: Smart Switch Data Transfer Studios

E-Mail: [email protected]

Website: Visit Smart Switch Data Transfer Studios Website

About this app

this app Mobile Transfer allows you to transfer your mobile content such as contacts, pictures, and videos from your old device to your new device over Wi-Fi.