Casetify app not working? crashes or has problems?

Casetify Status

Last Updated on 2016-05-04 by Casetagram

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Common Casetify Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Casetify app on iOS and Android devices. Solve all Casetify app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Casetify iPhone Issues and Solutions

Casetify iOS app crashes, not working, errors
Casetify iOS app network issues
Casetify on iOS has black/white screen

Casetify Android App Issues and Solutions

Casetify has errors/crashing/not working
Casetify server network connectivity issues
Casetify has black screen

Casetify iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Casetify app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Casetify app crashes or not working on Iphone (iOS):

Close and restart the Casetify app on iPhone
Update Casetify app to the Latest Version for iOS
Uninstall and reinstall Casetify iPhone app
Update your iPhone to the latest iOS version

Fix Casetify on iPhone unable to connect to server/internet connection issues::

To resolve Casetify network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Casetify black/white screen (blank screen) on iPhone:

Follow the Casetify iOS app troubleshooting guide Here →

Casetify Android App Issues and Solutions

Fix Casetify not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Casetify app issues:

Force Stop the Casetify App
1. On android, goto "Settings" » click Casetify app. » click "Force Stop".

Update Casetify to the latest version on PlayStore

Clear Casetify App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Casetify app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Casetify.

Fix Casetify unable to contact server/ Casetify internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Casetify » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Casetify » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Casetify on android.

Solve Casetify black/white screens issue on Android:

Follow the Casetify android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Casetagram, developers of Casetify.

About this app

Turn your photos into one-of-a-kind tech cases for your favorite gadgets with the this app for Between app. this app is the world's first social design platform that turns your Between Moments, Instagram, Facebook and your favorite memories into custom cases for mobile phones and tablets. Show off your love and share your creations on Facebook, Twitter, Photo Library, Instagram and email all within Casetify . this app prints your favorite photos and designs on durable snap-on cases that offer a slim profile and premium protection. It's as simple as logging in with your Between account, choosing an exclusive Between design template and placing your favorite photos all over your case. It's the simplest way to take your favorite memories with your special someone with you, anywhere you go. Within a few days, you will have your very own custom case delivered to your door via FREE shipping worldwide. With 10M+ global users, the best app for couples just got better! Add some fun Between stickers and voilà! Available in Frosty White or Frosty Charcoal.