With the KACE GO app, IT administrators are freed from the traditional constraints of a keyboard and mouse, and are empowered to provide service and systems management support that is agile enough to keep up with the influx of new technology.
While the primary functionality of the app is designed for IT administrators, it also allows end users to submit service desk tickets, access the Knowledge Base and check on existing ticket status using their mobile devices.
The KACE GO app was created to provide access to the KACE SMA Appliance from any location, enabling IT professionals to remain effective from all corners of the workplace, across multiple office locations and even while on the road.
Now IT administrators can review and respond to real-time service desk and monitoring notifications, examine inventory details and deploy software on-the-go.
The KACE GO app gives KACE SMA administrators the following capabilities.
Note: this product requires the KACE SMA 10.1 or higher to operate.
VPN connectivity may be required depending on your network configuration, you can use your preferred VPN solution to connect when you are not on the local network.
