Über: Support Desk System (SDS) Mobile App help client to generate ticket for their
query, new requirement and clarification for Product provided by bphoenix
business solutions. Service Desk System App is for Client, Admin and Engineer to
manage tickets.
Inhaltsverzeichnis:
Service Desk System offers mobile access for your Technicians/Engineers to access the tickets of the Customer Issues .This Android App ensures that your technicians carry your Software with them and service the end users faster and better.
Support Desk System (SDS) Mobile App help client to generate ticket for their query, new requirement and clarification for Product provided by bphoenix business solutions.
Service Desk System App is for Client, Admin and Engineer to manage tickets.
Service Desk System provides real-time synchronization of ticket.
* Search for requests by subject, request type, priority, requester name & status,Date.
* Create, Update, View the Status of Tickets generated.
Requester can also Add, View, Re-Open and Reply for the Tickets.
* Add Image,Video,Audio &File as attachments to the tickets.
* Filter requests based on Priority,Company,Engineer.
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