Light Suite app not working? crashes or has problems?

Light Suite Status

Last Updated on 2022-09-06 by GENOVA Softworks

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Common Light Suite Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Light Suite app on iOS and Android devices. Solve all Light Suite app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Light Suite iPhone Issues and Solutions

Light Suite iOS app crashes, not working, errors
Light Suite iOS app network issues
Light Suite on iOS has black/white screen

Light Suite Android App Issues and Solutions

Light Suite has errors/crashing/not working
Light Suite server network connectivity issues
Light Suite has black screen

Light Suite iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Light Suite app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Light Suite app crashes or not working on Iphone (iOS):

Close and restart the Light Suite app on iPhone
Update Light Suite app to the Latest Version for iOS
Uninstall and reinstall Light Suite iPhone app
Update your iPhone to the latest iOS version

Fix Light Suite on iPhone unable to connect to server/internet connection issues::

To resolve Light Suite network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Light Suite black/white screen (blank screen) on iPhone:

Follow the Light Suite iOS app troubleshooting guide Here →

Light Suite Android App Issues and Solutions

Fix Light Suite not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Light Suite app issues:

Force Stop the Light Suite App
1. On android, goto "Settings" » click Light Suite app. » click "Force Stop".

Update Light Suite to the latest version on PlayStore

Clear Light Suite App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Light Suite app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Light Suite.

Fix Light Suite unable to contact server/ Light Suite internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Light Suite » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Light Suite » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Light Suite on android.

Solve Light Suite black/white screens issue on Android:

Follow the Light Suite android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GENOVA Softworks, developers of Light Suite.

About this app

• RAW file support (such as Nikon NEF, Canon CR2, Sony ARW, iOS DNG, etc. • Selective Brush Edit: You can edit the whole photo or you can also draw on the areas where you want to apply the edits and filters. An in-app subscription is required to unlock all LightSuite features.