TextNow: Call + Text Unlimited Reviews

• 
  By dwerner80

  I like it but there are some issues.

  TextNow is an amazing app, don’t get me wrong. I can talk to lots of people and I really love it. However, there are some MAJOR issues I’m having. I have had my phone for a little under a year and I am not sure if it’s the phone or the app. I get on it and I go to text someone. In the middle of typing, the app will suddenly crash. I will go back into it and it doesn’t save the draft. So I have to re-Type everything. That’s an issue that needs to be fixed. Another issue is when I watch a video someone sent me, it’s completely normal. I go off the video and I go to text them right? Well it all the sudden freezes and then a white screen appears, showing a bar at the top and a play/pause button on the bottom, almost like a video. It either crashes the entire app, makes me start all over on typing again, or just gets on my nerves with how often it does this. Another issue is how slow it goes. It’s extremely slow when I first enter the app and if I need to send an urgent text, it will take FOREVER to load. Also, when I am listening to background music and I’m trying to text someone, not only will it crash but it messes with the music, making it sound really glitchy and I find it uncomfortable and disturbing. Now, the app is great. I love it. I would really love if these issues are fixed! Thank you!





• 
  By Smilessmcdecinburger

  It’s not the best...

  This app is great. Especially for me because I have an iPad, which means I cannot text phones from Samsung etc. This app is good because I could text my friends with phones from other providers. But, I faced many issues such as sometimes I would click on the app and it would shut me out and I would be back on the home screen after being in the app for about 3 seconds. I do get a lot of spam calls and a lot of people I don’t know txt me. It is really glitchy and sometimes I send messages and the person I am texting did not receive it. Another thing I didn’t like was I didn’t receive notifications most of the time when people texted me. One day I went on the app and all but the contact names went black. It shut me out of the app and I was back at the home screen. I tried many times getting back on the app, but it never worked. Then I got back on about a couple months later and I was logged out of my account! I can’t get back on and I don’t know what to do!! All of my text messages with my friends and family are gone. I would not recommend this app... it has just brought me so much anger and unless they fixed something with a magical update I don’t know if it’s going to be any good because I WAS LOGGED OUT OF MY ACCOUNT AND CAN’T CHECK FOR YOU. Hope this helped.

• 
  By Join Walkers btw!

  This used to be my favorite texting app...

  I’ve been a TextNow user for many years, ever since 2011, and haven’t run into so much trouble until recently when their ads just became unbearable. I believe in ads and have even tried buying their service several times. However, the ads are ruining the experience. Whenever I enter the app and tap on a contact and begin to type a message the app just freezes. I sometimes end up calling my boss on accident due to the horrible lag. The actual texting and calling is good otherwise. The texting is far better than the calling at times. I have unlimited data, but this apps can go from working great to not working at all in seconds. I can see that it’s the ads causing all the issues. My fix would be to have ads take up less data or use less ads or use a better way to get these ads on the app. Please fix this devs. It gets very confusing and frustrating when I can’t use the app due to all the ads. I will try to get a plan to remove the ads, but the normal service is advertised as free. I do hope you can fix the interface to run smoothly once again. I will return to the app when it gets better.

• 
  By Aychee F

  Dreadful Support! Dreadful useless app!

  #1: USE TALKU OR DINGTONE!! always guaranteed credits to earn through watching videos and playing games-very interactive! And one of the best for free-yes free international calls and texts that actually go through! It’s not perfect 100% of the time but it’s gotten so much better. Avoid TEXTNOW. You’re lucky if you can earn one credit a day. Talking to support today made me want to literally rip my eyes out because I was going in circles with someone who clearly didn’t read or understand not only the initial issue, but know what’s in their FAQs and articles. 1st, they have a submit a request feature through the app, but then when you submit a request, you get a canned reply through email saying they don’t use that anymore and to utilize chat instead. Then you need to remove anything that is obsolete from your app!! A customer should not be going in circles to try to get help. I had to explain to this person practically 3 times what I was referring to. For example-they say you can complete offers for credit but there is nowhere to ever do that! So do not refer me to Tap Joy when you don’t even offer the opportunity to earn credits for offers! It was just awful… I wind up turning off the message communication with this person because my patience was depleted.

• 
  By Seaslang

  Glitchy and ads overwhelm the experience

  TextNow is a great idea and provides a great service essentially - that you can have a free phone number and call North America from anywhere in the world -however the user experience is pretty bad. The app is slow, extremely glitchy, and the ads are meant to overwhelm your experience. The ad situation has gotten substantially worse in recent months. The standard bad ad experience on the app is that the ads pop up on the home screen constantly and they are hard to close. But recently I had the experience that video ads start playing through my calls and as the call time progresses the interval between the time the video ad plays gets shorter and shorter. So what happens is you're talking to someone and then an extremely loud ad (way above the call audio volume) starts playing over your call. You can shut it down but it will just start back up again a few moments later. Really unbearable. I am keeping the app because it's in its development stages and I'm hoping it will go in a different direction when it receives more funding. As a traveler it's a great tool for me, just wish it wasn't such a harrowing tool to use.

• 
  By Cutenes84

  It’s cool it ok for free service/terrible now

  Sooooo I’ve had textnow for a few years, the more they try to fix bugs the worse it gets! The ads,are messing up the ap,ok its free,but don’t make it mess up the ap! I always missed calls now,never had that before! The fact you can’t send video is a lil wack! But again it’s free! You can’t send more than one picture at a time! But again it’s free lol! Just recently I have noticed when you try to send a picture,it automatically picks the last picture you took! I DO NOT LIKE THAT! Because sometimes I don’t know itnsent someone that picture! It freezes a lot more now thn last year! Also textnow,needs to cut down on people making multiple textnow accounts,just to spam people and harass people ,start getting device info,and ips,and only allow one textnow per email,device,and ip,and make them verify an email! That will help a great deal! So for it being free when you are connected to WiFi is good! Ok it’s now dec29,2018 the app is even more horrible ,it’s blocking numbers I didn’t block ,being very slow! And deleting texts I didn’t delete ,please work on where we can block entire area codes,telemarketing calls are becoming insane! I’ve got 100 numbers blocked from the same company

• 
  By chasiebb

  Glitchy & Stubborn on certain occasions 🤦🏼‍♀️

  So I’ve had TextNow (w/ ads) for a couple months now, & for the most part, I do not usually have any problems using the app. It is mostly reliable, the interface is easy to navigate, & there are not a jarring, annoying amount of ads I have to deal with- compared to other free texting apps. I’ve been able to maintain the same number I recurved when I first signed up & I have no issues signing into my account on other devices, if need be. However, every so often, I will randomly be exited out of the app mid-text, sometimes even right after logging in. Although, it’s not a huge issue, it is at times super inconvenient depending on the circumstance. Also, I will be unaware of missed texts or calls a noticeable amount of times. Adding onto that, when answering calls I don’t always hear the caller or they won’t hear me, then the call will drop. These are only a few tech-bugs I’ve ran into, & although they aren’t bad enough for me to want to get uninstall the app, I do EXPECT the next update to work on/fix these inconveniences. Please & thank you.






• 
  By Djsjdhehdh

  Phone Doesnt Ring All The Time

  Once again, I missed an important call because the phone didn't ring. My sound was on and all the way up. This is NOT ok. When calls are IMPORTANT, they need to answered IMMEDIATELY. Calling back, even 30 seconds later, does not rectify the missed call in a lot of cases! I made a review about this before and although this does not happen all the time, it happens enough for me to be extremely furious about this. Text Now basically determines the quality and opportunities given in my life based on if my phone will ring when Im getting a call that could change everything; but only if answered. So many people will not leave a message and will move on to the next person if their call isn't answered. Phone tag is not appealing. I cant afford a phone plan and my home phone is not a reliable option either. I cannot be ON my phone 24/7 in order to catch a phone call. The problem could be my phone, as my email does not always sound either, when I get an email. But all my settings are correct. I have an Iphone 6s and if the problem is my phone being a dinosaur, that cant be fixed either. I just updated the app and will see if this does anything.

• 
  By Sherribug

  Awesome service

  Thank you for this free service I for one certainly do appreciate this when my actual paid phone service is on “vacation “ I live in country and service out here is nearly impossible to have but thankfully for extra security of phone service and WiFi this app has not failed me even ONCE voice is actually clearer than paid service I’m currently using due to contract so when expensive contract phone I currently have is up I certainly will be using paid for part of this Text Now app for my future phone service Great service for people struggling with so most costs and free phone and text app is so needed and is blessing for many so again thanks for this free service that makes it possible for so many that can’t afford it otherwise See you soon as paid customer

• 
  By SirVince

  Don’t do it!!

  I’ve been using Text Now for a few months. At first, it started out like a great substitution for the more expensive (and horrible) Sprint service I’ve been wasting my money on. Since they both use the same network, I’d rather pay less for unreliable and sketchy phone service. But believe me, Text Now service is not at all reliable either. You won’t get much reception indoors, your texts msgs may or may not send, and there will be times when you won’t get phone calls. Anyway, my rant today is because TextNow took things to a new low. Today my bill is due and they SHUT ME OFF on the day it’s due. AND it’s a Saturday, so I can’t transfer money from my savings account into my (bill paying) account until Monday. I take complete ownership for not remembering about transferring sooner. Thanksgiving was just 2 days ago and I lost all sense of time in the planning. But to give NO notice is going too far. Since I drive for Uber, I cannot work or earn money either until Monday as well and I’M FURIOUS!!! They are screwing with my livelihood. So PLEASE reconsider your choice to use this service. Don’t be dumb like me. Find another way. Or someday you’ll be writing a scathing review too.

• 
  By Peep 🐥

  Calling won’t work, can’t receive texts

  So I have been using TextNow for a LONG time, and I can say it is one of the best messaging apps I have ever used, I can use it for friends who don’t have their number registered with iMessage. But I have to point out a few things wrong: when I try to start or receive a call, either the caller can hear me and I cannot hear them, or the other way around. I would like to have this fixed because calls can be very important and it is quite annoying. Next thing, sometimes I can’t receive texts. If I was having a conversation with someone, I have to leave their chat and go to the main ‘home’ screen of TextNow, and wait for them to send a message or for it to come in. It does not happen all the time but I would like to be able to not have to refresh the page etc, to receive messages. I hope this review was understandable and I tried my best to be clear with the issues I am having. Thank you for listening.

• 
  By bigbsvo

  Buyer beware

  If you buy the app like I did to avoid the advertisements you can expect the advertising to continue. I did the free version for a while and thought if I buy it then I won’t have to see the adds again, boy was I wrong. The adds never went away, the only thing that went away was my money from my bank. The app is also slow as heck, it is slow when you send photos, it is slow when you type messages, it’s just slow slow slow. The pros to having the app, I downloaded it on my desktop computer, I can type on a keyboard, I use it for business to text customers about their auto repair, and they think it’s my cellphone and I get to tell them “I’m sorry but I use a texting app to text from my office computer”. This way they don’t get my personal cell number. So, pros and cons, everything has them. But to pay for an ad free app and they still are there makes me not happy. So keep your money and use the free version, there is no difference.

• 
  By JAM_118

  Quick and easy to deal with

  I’ve been using this app for a couple of months now, and I feel very happy with the results it’s a wonderful tool when you have a small business or you just need a different phone number. The only thing I didn’t like is that apparently the person who had my current number before had a lot of debt, so it took me a while to get rid of all those unwanted calls from Debt collectors that I was getting on daily bases at all times. Other than that I’m very happy with the service, I’m still learning about it, for ex. Now I know that pictures or videos that I received by text are only there temporarily also I know that in order to don’t lose your number you need to upgrade to premium to lock your number or use the service because your number can be revoke due to inactivity. Other than that you service is good, props to the team of TextNow.

• 
  By Deneenmonia

  5 years and still going strong!

  When I needed to cut down on my expenses I chose to use an app that gave me what I needed from my phone minus the monthly cost. I downloaded the TextNow app and have been using it ever since. I have had the same number for the entire time and have transferred it to several different phones since 2013. I’m typing this on my Apple X. If you don’t mind receiving calls and text messages only when you’re in WiFi you’re good to go. It works very well with Optimum cable because of all the WiFi Hot Spots. You can make and receive calls and texts on the go. If I ever want to get a phone plan, TextNow also has the lowest plans that I know. I highly recommend this app.

• 
  By TERRORISM911

  Complete TRAIN WRECK

  I’ve had this app for seven months. At first it worked fine with no issues whatsoever, but after the first couple months my calls started disconnecting consistently. After checking the call history log I realized that it was exactly at five minutes. Sure enough, after conducting an online search it stated that the calls were limited to five minutes if you were considered to be a “have a user” (whatever that’s supposed to mean). So they allow you to use the “free” app, but they limit you. Several months have gone by and the app performance is deteriorating to the point where I literally don’t want to use it at all anymore. Calls are dropping constantly. Static on the line. People that I’m speaking with are constantly complaining that they can’t hear me. I wouldn’t recommend this app to anyone. I’ve switched to another free app and it works perfectly with no issues whatsoever. This app is absolutely a disaster. If I could give it -5 stars I would.

Is TextNow: Call + Text Unlimited Safe?

Yes. TextNow: Call + Text Unlimited is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 377,499 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for TextNow: Call + Text Unlimited Is 38.4/100.

Is TextNow: Call + Text Unlimited Legit?

Yes. TextNow: Call + Text Unlimited is legit, but not 100% legit to us. This conclusion was arrived at by running over 377,499 TextNow: Call + Text Unlimited User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for TextNow: Call + Text Unlimited Is 38.4/100.

Is TextNow: Call + Text Unlimited not working?

TextNow: Call + Text Unlimited works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

1. Pulling issues faced by users like you is a good way to draw attention of TextNow: Call + Text Unlimited to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a TextNow: Call + Text Unlimited customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TextNow: Call + Text Unlimited.