Millions of people use Signal every day for free and instantaneous communication
anywhere in the world. Send and receive high-fidelity messages, participate in
HD voice/video calls, and explore a growing set of new features that help you
Listed below are our top recommendations on how to get in contact with Signal - Private Messenger. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Signal - Private Messenger. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Signal Messenger, LLC
I was a very happy customer of this app since I found out about it but the insane race to the lowest common denominator, adding “stickers” to an app whose main purpose is secure and reliable communications have broken the application. Messages do not send, or send after hours, and in one epic case over a day later. No other application has an issue connecting to the internet or sending messages, including WhatsApp and FB Messenger. The “sending” icon gets stuck and nothing happens. If you go to the settings, you can see the “network status” switching between “connected” “connecting” and “offline” And before anyone blames my settings, I made sure the app has all the recommended rights, low battery mode is disabled and no app or connection restrictions are set on the app. This happens on both WiFi and LTE, so it is not tied to a bad WiFi or data connection, especially since I have tested it on multiple WiFi networks and not just my home one. So, tl; dr, add stickers, make communications impossible. Great move , I hope people enjoy their little cats and stuff while I look for a proper secure communications app...
Our family chat groups moved from WhatsApp to Signal after all the hullabaloo about Facebook abuse of privacy. I might guess that our group wasn’t the only ones looking for an alternative to FB-owned group chat. We’re still using Signal, but we’re surprised at some basic flaws. You can only share one pic at a time, videos and pics won’t turn to landscape when you rotate your device. And now with a recent update they’ve added extra steps to see who has viewed your posts/responses. I’d think that Signal would do everything they could to match and exceed the features and ease-of-use of WhatsApp, but if they are, they’re being extremely slow to do it. As I said, our family groups are still using it, but not enjoying it as much and as a result our rate of interaction has dropped by a fair amount.
I was very happy to find an app with encryptions and not owned by Facebook. Unfortunately it does not reliably send/receive messages. Daily, I will get a message saying it was just delivered but when I open the app, it was sent 20mins, 1hr, 2hrs before. Often I won’t get messages from hours ago until I send one out. I’d also like to see the contact name on the screen after I’ve selected them to send an image to. Nobody wants a screenshot or photo accidentally going to the wrong person. They also need to improve the desktop app. It loads every message that hasn’t been cleared and takes a VERY long time. They also need a Chrome desktop app available. I do love that it doesn’t show online statuses...I look forward to going back to this app in the future when it’s solved a few issues.
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