TextNow app not working? crashes or has problems?

TextNow Status

Published by TextNow, Inc. on 2023-12-18

Join the more than 100 million people who phone smarter, with free texting, free
calling, and free nationwide coverage with TextNow! Communication should be
without limits. Stay connected to what matters most with unlimited texting and
calling, without the bill.

I have a problem with TextNow

Are you having issues? Select the issue you are having below and provide feedback to TextNow.

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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 32 Comments

By Frank 3 months ago

Every time I am using TextNow after an hour or so my Laptop freezes (Win 10)

By Adawnna Davis-Henderson 7 months ago

My textnow account is letting me text but not letting me call out i called 10 people in my contacts and all the calls have said calls rejected without ringing through I know its not because of being blocked because i just had conversations with these people .

By Alex 7 months ago

The app closes immediately after I open it.

By Bridgette 9 months ago

People arnt receiving my texts at all but I can see their texts

By Manuel lafleur 10 months ago

i cant made a phonecall on my own area

By David Bradley 1 year ago

Too many crashes. Getting worse.

By jonathan souri 1 year ago

Hello, when im trying to give someone a text they dont receive it or something which means they can't see what im telling them

By vapors typing 1 year ago

so like I can't send texts, i can only send images and gifs

By Steve 1 year ago

Just installed the Windows 10 app and it did;t open. I tried to manually open the app and it launched a blank window and a taskbar icon but closed within 3 seconds. Tried it 3 times.

By Missy Hornbuckle 1 year ago

My Text Now app didn't appear back on my chromebook?

By Christiane wise 1 year ago

when someone calls my TextNow number it doesn't ring and it says you have a missed call when I dial out it doesn't connect it says connecting but never connects completely to the person I'm calling fix it please

By Christiane wise 1 year ago

By Nel 1 year ago

On Windows 10 whenever I open the TextNow App it starts to load for a few seconds then it crashes. I have reinstalled it once and it worked for a few hours but now every other single instance it never gets passed 5 seconds before it crashes. This never happened before until the last few months.

By Karl Wagner 1 year ago

I also can not make phone call or receive call via SIM. Works ok via WiFi. Seems there's a carrier provisioning problem with textnow's SIM and textnow agents don't know crap about the problem and insist on /reboot/remove/SIM/reinsert SIM/ etc. etc. etc. and that's NOT the problem.

By Jamie 1 year ago

I cannot make calls

By Roger Brown 1 year ago

I downloaded the desktop app for Mac OS. I have OS High Sierra, 10.13. It has never worked. It starts to open, the TextNow menu bar shows, then it crashes.

By TB 1 year ago

just installed textnow app on macosx. on attempting to open it, it crashes. error in system.log com.apple.xpc.launchd[1] (com.textnow.electron.152204[4932]): Service exited due to signal: Trace/BPT trap: 5 sent by exc handler[0]

By Debra G 1 year ago

I fogot my password. not able to change the password

By Kenny 1 year ago

Why is it bringing up TextNow is not in your country

By Al 1 year ago

I cannot make phone call or receive call via SIM. Works fine with WiFi. network problem

By Margaret Wheaton 1 year ago

I have the TextNow app on two of my phone's and when someone calls me it doesn't ring it only dings after someone calls I've changed the settings like it said but still nothing please help

By Nelson 1 year ago

Am unable to login to my textnow app

By Kamisha Pitts 1 year ago

Sent text are not being received

By sharon 1 year ago

Hi, I'm trying to sign up and it's saying "Sorry, you cannot log in at this time" I'll be happy to receive some help best, Sharon

By tracy howard curry 1 year ago

i cant make or recieve calls

By Ron G 1 year ago

I get the same message many times now since the last 2 upgrades, never had this happen before last month... When phone rings, I try to pickup and says for app to wait or cancel while call is coming in then a error report is generated which I did send several times to the developpers, I was told to un-install, reboot the Android phone then re-install the app and it still is happening. Textnow app version is: 22.16.2.0 / Sip Client: capi - 22.16.1

By April Moisant 1 year ago

I can't make calls and when I try it says call rejected. And can't send a text either. What has happened?

By Joanne Stroyny 1 year ago

MY TEXTNOW APP KEEPS CRASHING. IF I GET A CALL COMING IN IT DOESNT SHOW IT AND IT SAYS APP NOT RESPONDING. WAIT OR CLOSE APP WHAT DO I DO

By Rhonda Underwood 2 years ago

Unable to send and receive text.

By Virel Montes 2 years ago

I cannot connect voice audio with my mom but I can with every other number. While I'm here, video chat doesn't work. It immediately kicks me out of the call. I've uninstalled the app and downloaded it.

By Ashley DiCarlo 2 years ago

My text now app keeps telling me it is not responding how do I fix this?

By Richard rice 2 years ago

Common dislikes about TextNow app

- Glitch in the app that won't allow users to access their number

- Poor customer service response

- Account was terminated for violation of terms without explanation

- Recycling of numbers for subscription fees

Have a Problem with TextNow: Call + Text Unlimited? Report Issue

Common TextNow Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TextNow app on iOS and Android devices. Solve all TextNow app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TextNow iPhone Issues and Solutions

TextNow iOS app crashes, not working, errors
TextNow iOS app network issues
TextNow on iOS has black/white screen

TextNow Android App Issues and Solutions

TextNow has errors/crashing/not working
TextNow server network connectivity issues
TextNow has black screen

TextNow iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TextNow app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TextNow app crashes or not working on Iphone (iOS):

Close and restart the TextNow app on iPhone
Update TextNow app to the Latest Version for iOS
Uninstall and reinstall TextNow iPhone app
Update your iPhone to the latest iOS version

Fix TextNow on iPhone unable to connect to server/internet connection issues::

To resolve TextNow network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TextNow black/white screen (blank screen) on iPhone:

Follow the TextNow iOS app troubleshooting guide Here →

TextNow Android App Issues and Solutions

Fix TextNow not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TextNow app issues:

Force Stop the TextNow App
1. On android, goto "Settings" » click TextNow app. » click "Force Stop".

Update TextNow to the latest version on PlayStore

Clear TextNow App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TextNow app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TextNow.

Fix TextNow unable to contact server/ TextNow internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TextNow » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TextNow » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TextNow on android.

Solve TextNow black/white screens issue on Android:

Follow the TextNow android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TextNow, Inc., developers of TextNow.

100% Contact Match

Developer: TextNow, Inc.

E-Mail: [email protected]

Website: Visit TextNow Website

57.14% Contact Match

Developer: TextMe, Inc.

E-Mail: [email protected]

Website: Visit TextMe, Inc. Website

About this app

Area codes from most metro areas in the US available. • Make and receive unlimited voice calls, texts and video or picture messages to the USA or Canada for free! • Use across multiple devices – send unlimited messages and make calls on your computer or tablet, then access them from your phone while on the go! • Discover the new way to phone with Unlimited Nationwide Talk & Text with a this app SIM card – starting at $0. • Need data? Users can access our free wireless network with a one-time purchase of a this app SIM card, allowing users to call and text without the need for WiFi. • Text from your computer and seamlessly synchronize with your mobile device via this app. Get affordable, flexible data add-ons, whenever you want. • Call internationally with our low-cost calling options to over 230 countries. • Voicemail transcription and conference calling. • Turn your WiFi enabled tablets and computers into a phone. Download the this app app, pick a free phone number (or bring your own) with the US area code of your choice, and start calling and texting now. Join the more than 100 million people who phone smarter, with free texting, free calling, and free nationwide coverage with this app! Or get the same great service on our nationwide mobile network with a this app SIM card. • Get a local phone number or bring your own! It’s another private phone line on your device with free calls and free text messages. Does your mobile signal need a boost? No problem! this app lets you use your real phone number over WiFi. Use the this app calling and messaging app as free local 2nd phone number. Now there’s a smarter way to phone, with our ad-supported, zero-cost Nationwide Talk & Text app, so you can talk and text freely from anywhere in the US. Boost your status with your friends or mint some new ones by using a second phone number from this app on your favorite social apps. Stay connected to what matters most with unlimited texting and calling, without the bill. Cut the cord from your mobile phone company! Get a this app SIM card to access the same nationwide network with the same coverage as the big carriers, without the bill! Your phone needs can change, and this app has you covered. With low-cost data add-ons, you can get mobile data and go anywhere.