Contact TextNow: Call + Text Unlimited

Contact TextNow Support

Published by on 2023-12-18

About: Join the more than 100 million people who phone smarter, with free texting, free
calling, and free nationwide coverage with TextNow! Communication should be
without limits. Stay connected to what matters most with unlimited texting and
calling, without the bill.



How to Contact TextNow Customer Service/Support

TextNow: Call + Text Unlimited Contact Information

Listed below are our top recommendations on how to get in contact with TextNow: Call + Text Unlimited. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact TextNow: Call + Text Unlimited. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of TextNow, Inc.



100% Contact Match

Developer: TextNow, Inc.

E-Mail: [email protected]

Website: Visit TextNow Website

57.14% Contact Match

Developer: TextMe, Inc.

E-Mail: [email protected]

Website: Visit TextMe, Inc. Website



More Matches

Get Pricing Info for TextNow
Contact TextNow! Or Contact Support
Need help using TextNow? Try their Help Center now!
TextNow in the News!


Social Support and Contacts

TextNow on Facebook!
TextNow on Twitter!
TextNow on LinkedIn!



Privacy & Terms:

https://www.textnow.com/privacy

https://www.textnow.com/terms




Reported Issues: 12 Comments

4.8 out of 5

By Michael Snow

1 week ago

I dropped my iphone and I'm trying to access my text now phone # from my laptop. I keep asking me to start a new # and I can't get in contact with anyone???

By Jae

2 weeks ago

TextNow is HORRIBLE. When we lost contact with friends during COVID and tried to get back in contact with them to see if they are well, alive, etc - TextNow automatically disabled our account and basically told us to "...GO TO HELL..." and wrote that our account could NOT be re-activated under no circumstances. People - GET YOUR OWN CELL PHONES and drop TextNow. TextNow do not care about their users, their rules are stupid AND too restrictive; and their appeal site DO NOT WORK! TextNow also NEVER keep accounts open long enough for people to explain what happened to have their accounts re-activated. TextNow staff are HEARTLESS and EXTREMELY unprofessional. Get a cell phone, people. It will be much easier and much less of a headache dealing with TextNow who delete accounts at will FOR NO REASON AT ALL! TextNow is FANTASTIC and GREAT at telling their customers/users to "...GO TO HELL...!

By Tanja Medley

5 months ago

When receiving a call it does not ring, it only makes a sound that's it. It use to ring like a normal phone which is what I want. I've done everything and still not working.What's up with that???

By Sonja Johns

5 months ago

Bought Simms card for my phone , worked for awhile and now it don't work

By Roy

9 months ago

Textdrip is the best alternative to Textnow because it gives 1000 free credits with one virtual number.

By Leshina

1 year ago

I haven't got my sim card. I got a message to activate my sim card but I don't have one it never came

By Calvin W Turner

1 year ago

I can't seem to use without WiFi like the App is supposed to do when you get your sim card in the mail.

By Brenda

1 year ago

What a crock if crso .charging my debut card for some we thing I never signed up for and being charged $10.81 a month for a service that is free with my current carrier. Going to report this app if it's possible. Bunch of thieves!

By vishnu sahu

3 years ago

ji ko

By Thepianofreak01


Purchased subscription, lost number(2)

I paid the $4.99/yr for locking my number, and now all of a sudden a month later i click on the app to try and look at what number i have so i can log back into my Telegram account that i needed it for, and it will only ask for me to choose a new number. It’s clearly a glitch though, because it will show the list of texts i have gotten on the number i already paid to use and keep for less than a second before the other screen pops up in front of it. I can’t get around it. Update: i went back and forth with customer service over email and provided them the information they asked for, and a week later even after i ask if there’s been any update on progress, i get nothing back. I found out whoever has my number now deleted my telegram account to make their own with the number, so trying to keep it is just pointless now. Don’t use this app. They put receiving verification codes and “locking in” your number so that people don't take your information or number behind a paywall, but then it doesn’t even lock it in! I still got my number reassigned to somebody else and they were still able to log into my account and delete it so they could make their own. Waste of time and money. It took me two weeks of being logged out of my account for me to finally realize that all of this has been for nothing.



By UpsetAlex


Will cancel your account without explanation

I have used this app for several years. First stated having issues 1 year ago where my number was almost lost even though I had paid the subscription to keep my number. Now this week when I try to use the service I receive a message that my account has been terminated for violation of terms. However I have barely used the app in the last few months except for every once in a while and I am definitely sure I violated no terms as I have been using the app for several years. When I contacted customer service they informed me the account was closed for violation but are not able to tell me what the violation was and there is not appeal process to get reactivated. It is my feeling that they just wanted the subscription fee and then wanted to recycle my number to someone else. I do not recommend this app to anyone due to sketchy business practices and no business integrity. Update: They contacted me to try and resolve issue supposedly but would only say sorry we can't help your account terminated even though I had paid the yearly subscription fee to keep my number. This app use to be good, however as many of the other reviews have stated it is now a total scam to get money then free up cell number to other to try and scam over and over.



By Aychee F


Dreadful Support! Dreadful useless app!

#1: USE TALKU OR DINGTONE!! always guaranteed credits to earn through watching videos and playing games-very interactive! And one of the best for free-yes free international calls and texts that actually go through! It’s not perfect 100% of the time but it’s gotten so much better. Avoid TEXTNOW. You’re lucky if you can earn one credit a day. Talking to support today made me want to literally rip my eyes out because I was going in circles with someone who clearly didn’t read or understand not only the initial issue, but know what’s in their FAQs and articles. 1st, they have a submit a request feature through the app, but then when you submit a request, you get a canned reply through email saying they don’t use that anymore and to utilize chat instead. Then you need to remove anything that is obsolete from your app!! A customer should not be going in circles to try to get help. I had to explain to this person practically 3 times what I was referring to. For example-they say you can complete offers for credit but there is nowhere to ever do that! So do not refer me to Tap Joy when you don’t even offer the opportunity to earn credits for offers! It was just awful… I wind up turning off the message communication with this person because my patience was depleted.




Have a Problem with TextNow: Call + Text Unlimited? Report Issue

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Why should I report an Issue with TextNow: Call + Text Unlimited?

  1. Pulling issues faced by users like you is a good way to draw attention of TextNow: Call + Text Unlimited to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a TextNow: Call + Text Unlimited customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TextNow: Call + Text Unlimited.


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