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Listed below are our top recommendations on how to get in contact with TextNow: Call + Text Unlimited. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact TextNow: Call + Text Unlimited. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of TextNow, Inc.
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#1: USE TALKU OR DINGTONE!! always guaranteed credits to earn through watching videos and playing games-very interactive! And one of the best for free-yes free international calls and texts that actually go through! It’s not perfect 100% of the time but it’s gotten so much better. Avoid TEXTNOW. You’re lucky if you can earn one credit a day. Talking to support today made me want to literally rip my eyes out because I was going in circles with someone who clearly didn’t read or understand not only the initial issue, but know what’s in their FAQs and articles. 1st, they have a submit a request feature through the app, but then when you submit a request, you get a canned reply through email saying they don’t use that anymore and to utilize chat instead. Then you need to remove anything that is obsolete from your app!! A customer should not be going in circles to try to get help. I had to explain to this person practically 3 times what I was referring to. For example-they say you can complete offers for credit but there is nowhere to ever do that! So do not refer me to Tap Joy when you don’t even offer the opportunity to earn credits for offers! It was just awful… I wind up turning off the message communication with this person because my patience was depleted.
Sooooo I’ve had textnow for a few years, the more they try to fix bugs the worse it gets! The ads,are messing up the ap,ok its free,but don’t make it mess up the ap! I always missed calls now,never had that before! The fact you can’t send video is a lil wack! But again it’s free! You can’t send more than one picture at a time! But again it’s free lol! Just recently I have noticed when you try to send a picture,it automatically picks the last picture you took! I DO NOT LIKE THAT! Because sometimes I don’t know itnsent someone that picture! It freezes a lot more now thn last year! Also textnow,needs to cut down on people making multiple textnow accounts,just to spam people and harass people ,start getting device info,and ips,and only allow one textnow per email,device,and ip,and make them verify an email! That will help a great deal! So for it being free when you are connected to WiFi is good! Ok it’s now dec29,2018 the app is even more horrible ,it’s blocking numbers I didn’t block ,being very slow! And deleting texts I didn’t delete ,please work on where we can block entire area codes,telemarketing calls are becoming insane! I’ve got 100 numbers blocked from the same company
Once again, I missed an important call because the phone didn't ring. My sound was on and all the way up. This is NOT ok. When calls are IMPORTANT, they need to answered IMMEDIATELY. Calling back, even 30 seconds later, does not rectify the missed call in a lot of cases! I made a review about this before and although this does not happen all the time, it happens enough for me to be extremely furious about this. Text Now basically determines the quality and opportunities given in my life based on if my phone will ring when Im getting a call that could change everything; but only if answered. So many people will not leave a message and will move on to the next person if their call isn't answered. Phone tag is not appealing. I cant afford a phone plan and my home phone is not a reliable option either. I cannot be ON my phone 24/7 in order to catch a phone call. The problem could be my phone, as my email does not always sound either, when I get an email. But all my settings are correct. I have an Iphone 6s and if the problem is my phone being a dinosaur, that cant be fixed either. I just updated the app and will see if this does anything.
By vishnu sahu
Aug 18 2020
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