IRS2Go Reviews

by Dmeymca

I downloaded the ap so I could see where my Civid19 stimulus check is and enter my bank information to expedite the payment. Not saying it can’t be done, but if it can I could not find it. Although it was plenty easy enough to set up a payment to them...and you may think it’s the same information...and maybe it is, but doesn’t say so. Unfortunately, the ap perpetuates the stereotype that the IRS is about their needs and not ours. Don’t waste your time with the ap. Or, try it and I wish you luck.

by Rrrrrateee

When I first downloaded IRS2Go a couple years ago, it tracked my tax refund just fine. Now it is telling me my information is incorrect every time I put it in, and they say there’s no use in calling them to track my refund. Well it’s been 5 months since I was supposed to receive my refund and they said single taxpayers who had unemploynent assistance would receive their returns first, I haven’t received anything yet besides a measly $12 that was originally sent before they amended my return.
Garbage app, and a waste of time.

by Maddy067

At first I had no problem signing in but a month after into it making another payment , I had to start all over again even with all of my same information I put in and it keeps saying error and it logs me out . This is such a waste of time and I have sent numerous of emails and it have yet to be fixed . Why have IRS2Go if they aren't following thru any ones questions let alone fix it ? It is so annoying to start all over again . I called and I have mention it to them and they can't give me a straight answer . Please fix this . It would be such a great app if they follow thru all the bugs and glitches .

by MarkSummerz

Check it out. I tried to check On the status of my tax return and it worked one time. Not even one time actually because when I logged in, it said that I was missing 3000 due to someone’s social security and name was invalid. What? Last time I checked we were all born here in the United States with legal names I know is on our birth certificates. So why am I missing money? Turns out IRS2Go is just stupid. I found out after panicking for the last 3 hours trying to find out what went wrong. After all that it decided it didn’t want to work anymore. Ever. For 3 weeks. Good job guys.

by LiveDieRepeat00

I filed with turbo tax and received an email from both them and the IRS saying my return had been filed and accepted along with the amounts from the stimulus I never received. I was told by the IRS, turbo tax, and credit karma (who sent me a net spend card where my return is supposed to be deposited) that I would receive my return within 21 days of my filing being accepted.

It’s been almost 30 days which they said would only take that long for a mailed check. I checked the IRS tracker website and it said my return was en route and would arrive by the 17th then downloaded IRS2Go to check my return status and it says it is pending. That I will receive an estimated arrival time when it is accepted.

I am very upset and don’t understand why this is happening.

by Bigmaw3

I downloaded IRS2Go to be able to keep track of my refund and it worked good for the first few days and then it’s telling me that I have entered my SS# incorrect and then that there’s no tax return with my information. Tells me that I need to wait 24 hours after they’ve received my return (which it’s been 4 days). I got my email telling me that my tax return has been accepted but it doesn’t give me a chance to track my refund anymore. I have deleted IRS2Go and redownloaded it but it still doesn’t work. I’m not going to be trusting IRS2Go anymore

by Disappointed In Honolulu

I know my last name and how to spell it.
I know my Social Security number.
Somehow, however, in entering this information three times and confirming its accuracy, IRS2Go said it was incorrect and would not let me proceed. First, it would say my last names didn’t match, and after a couple of times entering the same information, IRS2Go would say my social security numbers didn’t match. Then, after entering same numbers a couple of times, it say my last names didn’t match, starting the cycle over again. After three attempts, I gave up and will call the local IRS office in the morning.

by RRRRRMGG6

So the first time i tried it, it let me login but then I tried to log back in and it says error. I literally just put the same information in so I knew it wasn’t wrong and I couldn’t be wrong anyways because I know my SSN & amount i was accepted for from my actual tax papers. After it wouldn’t let me login in on app i decided to do it on the regular browser and it gave a totally different status than IRS2Go which confused me. I honestly feel you should just use browser because its literally the same thing.

by Karriah

It works for few a times and then gives you as message that your information is an accurate even though you put it multiple times correctly. I am not the only person having this problem. It seems like they have not fixed this problem in a very long time. I guess this is not high on their list of priorities but for us it is important to know where our money is and when it is being sent.

by Justanotherusernm89p

I have been using the irs- “where’s my refund” web browser/site and downloaded IRS2Go at their suggestion. It doesn’t offer any additional information that the site does. I have filed my 2020 taxes with TurboTax Max because it was the first year I didn’t use an accountant. I filed in May and my refund is still processing. What a sucky year to have refunds delayed so astronomically. And the fact there is no successful way to contact the irs regarding concerns on submissions is frustrating.

by Chdudnnd

I been trying to get a hold of you guys for months. You guys have been shutting me out. Each time I tell you guys I am deaf and I use a interpreter, you guys shut me out and said pay you guys. I have 3 kids to support and bills up my eye balls. You guys did not call me back or allow me to get a appointment. I am very disappointed. I am about to be homeless and no income to support my children.

by Kk480

IRS2Go showed an update when my taxes were accepted and a date payment will be received (I have direct deposit), but I had to go into it, no push notification is available.

It also gives a decent description of why part of my return was not paid, and I expected this so no complaints. I do like that the information was provided along with the staus change.

I haven't used the help much because I'd rather read all the instructions on a large monitor and not a small phone screen.

by Ben3791

I’ve used IRS2Go to track my refunds for 6 cycles now, and I’ve never had issues with accuracy. One thing to remember is when it asks for you expected return, make sure you ONLY enter your Federal amount! Every year I login for the first time, enter my total return including State, sit there reflecting and wondering if I’ve somehow managed to forget my SSN, and then it hits me - every single year 😂 Overall, does what it needs to, is very secure, and I would recommend especially for those who don’t pay someone to prepare their taxes.

by T2600

4 stars because I personally have not had any problems (so far). I also received an email on one of my statuses so I’m happy with that. I ran out of daily limits to check my status because I really needed to know where I’m at with one of my returns. I would say remove the daily limit because it’s hard times for people. We need our money period. Other than that I am at a solid 4 star.

by Nfrederick

IRS2Go itself is well-designed and easy to use. I’ve never had any issues with it functioning as it should and providing me with the necessary information. IRS2Go isn’t supposed to provide any more information than the IRS page that provides the same purpose. I download IRS2Go each year after I submit my taxes!

by Зфщдц

Not just a “browser in a box” anymore. Easy to use, quick, and had all the info I needed right there. Works well. The only missing info is the ability to see transcripts. —Btw put “0” if you don’t know your refund or it’s negative I think the website says. Missing corona virus payment status but tell you specific dates for expecting your refund if via direct deposit and I’m guessing they may be done in one payment but haven’t gotten either refund or stimulus yet. I filed 4/20 and it says refund is to be deposited 4/29. Wasn’t “approved” until 4/25.

by Bayden2

Ive been waiting on my returns forever and couldn’t figure out what was wrong after days of trying to call the irs and checking the website i finally downloaded IRS2Go and it was able to give me all the information i needed in seconds

by Emilyanne1919

I submitted my taxes not even two weeks ago. I owed the IRS a past debt of 800, IRS2Go went above and beyond to not only tell me that my return had been accepted but that my past debt was deducted from this year's return and that my remaining return would deposited to my bank. They gave me the exact date it would even be deposited. Way more information then I expected. I will definitely use IRS2Go next year.

by Frustrated And Disappointec

I have been using IRS2Go for several years now. It is pretty accurate for receiving and approval of my tax refund. I have direct deposit with my bank which app also states when deposit has been made. Refund is usually 21 days but it gives you updated information in a timely manner. I think this is a great and convenient app to use.

by King Jemson

I was actually one of those who were complaining about getting error messages on their searching information, I looked deep into it and found out that IRS are have not accepted anything yet till February 12, I think patients needed this year!

Y’all stop complaining if y’all are not following on their updates info

by Kr259

I owe money to the IRS so I was hoping IRS2Go would make making payments a lot easier but it doesn’t. Please add a feature for login access to your account so that you can see your balance. Also add saved payments option so that I can just enter the amount I want to pay and click submit. It could all be so simple BUT I have to type in my name, social, address, tax year, card info EVERY SINGLE MONTH! There has to be an easier way

by Buggycighihdffuvi. Ino

Has anyone received their taxes, but online still says the same thing?... mine hasn’t moved since 2 weeks ago!

by AnyNickname8888

IRS2Go worked fine for making a payment but will not print. There was a Print button on the bottom of the confirmation page but nothing happens. I can print from Apple Mail & Safari but not from IRS2Go. App worked fine for me otherwise.

by Max Goldenstein

Makes checking status of refund a little easier on the iPhone than using the web site. Same ID verification on both, but entering it via IRS2Go is easier because the fields are expecting numeric entry and automatically bring up the numeric keypad. Also the text is formatted for the mobile device so it's easier to read.

by Tammyt.

IRS2Go isn’t fancy, it’s not going to impress you with an awesome interface, but it does it’s job well, and that is what matters most. I have been using it since it came out, and just realized how much I like it when I decided I couldn’t delete it from my phone even tho tax season is still at least two months away. Lord help me, I’m a nerd.

by Why Tf Do I Req A Nickname

Opened app. Put in info (3 things) and got an expected date and update of most current status. It’s exactly what I wanted and now to delete it until next year. If your a skeptic so am I, I wrote this for you.

by Kaegann

I can easily check my status without having to load up the webpage. The other review says the full website doesn't ask for full refund amount, and that is simply incorrect. Thanks for IRS2Go !

by Willowswillweep

IRS2Go told me at first that the filing information was wrong and to retry. It’s because I had the wrong refund amount. I was a dollar off. People were probably not putting in the exact information. It works regardless of the shutdown. This isn’t a scam site.

by Infamaus

IRS2Go functions as advertised. It provides immediate access to refund status without diving into the IRS website. It does ask for the same information as the website, including the expected refund amount. But that is not a shortcoming because IRS needs some sort of specific marker to know what year one is inquiring about.

by TDI7964

I tested IRS2Go to check my refund and it was super fast told me the exact day it was direct deposited. What to do if I didn’t receive it. The free file information is super helpful. Payment information is easy for users to use. I think it’s very convenient for mid year items. Estimated payments and refund status.

by Big Mike 2041

I’ve used it for years. It works as advertised. You save a few seconds versus webpage. It doesn’t cure cancer. Half the complaints are from people who’ve had bogus returns filed under their SS#. Everyone should get an Identity protection number. Do the work one year and you’ll get the CP01A annually indefinitely. Or you can write negative reviews of convenient apps. To each his own.

by KateMcClure

Was able to track my refund from start to finish. It take 24 hours or so after the IRS gets your refund before you can check your status. Status updates happen once a day.