Signal app not working? crashes or has problems?

Signal Status

Last Updated on 2025-02-12 by Signal Messenger, LLC

I have a problem with Signal

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49 User reports:
App has problems

User reports 49

⚠️ Most reported problems ⚠️

Crashes

43.4%

Not working

28.3%

7.5%

Something else

7.5%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 4 Reported Issues:

Diana Dulle 2023-10-23

Signal stopped working about six months ago. I receive notifications, but it will not allow me to enter my four digit code nor will it a permit me to respond to message, requests or share information. I have tried numerous times following all suggestions online but nothing works.

Virginia Whiting 2023-08-27

Messages sent not being received.

Rene 2023-05-19

I can’t delete any chats and immediately freezes every time I use it.

Eden Whitman Golub 2022-11-13

Hi - my Signal App is not working. My messages and calls are not getting through to the people on the other end. Started last night. Thanks

Showing 1-4 of 4 reported issues:

Have a Problem with Signal - Private Messenger? Report Issue

Common Signal Problems & Solutions. Troubleshooting Guide

Table of Contents:

Signal iPhone Issues and Solutions

Signal iOS app crashes, not working, errors
Signal iOS app network issues
Signal on iOS has black/white screen

Signal Android App Issues and Solutions

Signal has errors/crashing/not working
Signal server network connectivity issues
Signal has black screen

⚠️ Troubleshoot | Fix Now in One Click

Signal iPhone Issues and Solutions

How to fix Signal app crashes or not working on Iphone (iOS):

Close and restart the Signal app on iPhone
Update Signal app to the Latest Version for iOS
Uninstall and reinstall Signal iPhone app
Update your iPhone to the latest iOS version

Fix Signal on iPhone unable to connect to server/internet connection issues::

To resolve Signal network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Signal Android App Issues and Solutions

Fix Signal not working on Android, crashes, errors or is unresponsive:

Force Stop the Signal App
1. On android, goto Settings » Signal » click [Force Stop]

Update Signal to the latest version on PlayStore

Clear Signal App Cache and Data:
1. On android, goto Settings » Apps » Signal » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Signal.

Fix Signal unable to contact server/ Signal internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Signal » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Signal » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Signal

Contact Support

Verified email ✔✔

E-Mail: support@signal.org

Website: 🌍 Visit Signal Private Messenger Website

Privacy Policy: https://signal.org/privacy

Developer: Signal Foundation

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