BVG BerlKönig ne fonctionne pas? problème ou bug?

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Problèmes courants de l'application BVG BerlKönig et comment les résoudre. Guide de dépannage

       


  Contacter directement pour l'assistance

Nous comprenons que certains problèmes sont tout simplement trop difficiles à résoudre grâce à des didacticiels en ligne et à l'auto-assistance. C'est pourquoi nous avons facilité la prise de contact avec l'équipe d'assistance de Via Transportation, Inc., les développeurs de BVG BerlKönig.




About this app

BerlKönig - Your smart, affordable & easy way to get around Eastern-Berlin (S-Bahn Ring). Missed the last subway? Out on a pub crawl?  We’ll match you with a BerlKönig Driver headed your way and tell you the price and time to pick-up upfront.  Request a ride on your phone, get picked up at the next corner and share your trip with other riders going your way.  Share the ride: We pool riders into the same car efficiently and with minimal detours, bringing each passenger to their destination while keeping our price point affordable for everyone.  By using shared rides and electric vehicles, BerlKönig helps reduce congestion and emissions in our inner cities.  Our smart algorithm was built for ride sharing and together with our corner to corner pickups enables efficient routes for everyone.  With BerlKönig, you have an alternative to busy rush hour commutes, costly trips back home after a night out, and searching for parking spaces.  Book a ride: Use the app to set your pickup and drop off within our service area (Eastern part of S-Bahn Ring).  Get picked up: Within minutes, the BerlKönig arrives at the designated pickup and you are on your way.  These pickup locations are easily accessible and recognizable, such as BVG stops, street corners, stores, or points of interest - more than 5,000 in Berlin! 4.  Our smart pickup coordination will direct you to a nearby corner to meet your driver. 3.  Riding with BerlKönig is safe, easy, and comfortable. Why? Because we love you! 1.  You always see the final price of your ride upfront and can simply pay with your credit card or PayPal within the app.  Save money and ride anywhere within our service area at affordable rates.  Share the BerlKönig love!  We offer real-time customer support so you can enjoy your ride.