It allows you to view product documents, find support cases, post questions in forums, scan barcodes or use AR apps to view product information, and use built-in apps to improve work efficiency.
Products: View documents, cases, videos, threads, alarms, and tools by product or product line.
Huawei Tech Support App provides carrier customers with product documents and technical support.
AR Center: View AR apps by product, and download, install, uninstall, and write reviews of them.
iKnow: Find quick answers to product related questions.
Forums: Post questions and view threads integrated from Huawei Interactive Cloud.
Scan: Obtain device materials including documents and component details by scanning a device barcode.
Videos: Watch videos related to products.
Functions: Find all built-in tools and tap Obtain to add frequently used ones to the home screen.
Search: Tap the search icon on the home screen and enter keywords.
Matching documents, cases, videos, threads, and bulletins will be displayed.
My Products: Add products and sites and manage maintenance items for sites regularly.
Messages: Check product updates, software request progress, items pending maintenance, service requests, on-site support, spare part requests, and activity recommendations.
Turn on or off a notification in Notification Settings.