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Problèmes courants de l'application Rock and Ice Magazine et comment les résoudre. Guide de dépannage

       


  Contacter directement pour l'assistance

Nous comprenons que certains problèmes sont tout simplement trop difficiles à résoudre grâce à des didacticiels en ligne et à l'auto-assistance. C'est pourquoi nous avons facilité la prise de contact avec l'équipe d'assistance de Pocket Outdoor Media, LLC, les développeurs de Rock and Ice Magazine.


E-mail vérifié  

Courriel de contact: [email protected]




About this app

This must be done 24 hours before the end of the subscription period to avoid being charged. -The subscription will renew automatically unless cancelled more than 24 hours before the end of the current period, you will be charged for renewal within 24 hours of the end of the current period, for the same duration and at the current subscription rate for the product. -You may turn off the auto-renewal of subscriptions through your Account Settings, however you are not able to cancel the current subscription during its active period.  A subscription will start from the next released issue. *This subscription has a free trial period of 30 days.  You may cancel a subscription during its free trial period via the subscription settings on your iTunes account.  At the end of the 30 days the full price of the subscription will be charged.  Rock and Ice is the world's premier climbing magazine, with stunning photography and award winning writing and design.  Built by climbers, Rock and Ice features every aspect of climbing, from mountaineering to rock climbing, to bouldering, big walls, sport, ice and indoors.  This will protect their issues in the case of a lost device and allow browsing of purchases on multiple platforms.  Users can register for/ login to a pocketmags account in-app.  Existing pocketmags users can retrieve their purchases by logging into their account.  To use purchased credits, simply click on the issue price and select ‘use credit’.  Paid-for application downloads include one issue of the user’s choice.  We recommend loading the app for the first time in a wi-fi area so that all issue data is retrieved.  Bundles of single issues can be also be bought within the application.  This allows you to purchase back issues at reduced prices.  Help and frequently asked questions be accessed in-app and on pocketmags.  Further future issues and back issues can be purchased within the app.