Help Scout Avis

Help Scout Avis

Publié par on 2026-05-19

🏷️ À propos: Help Scout's iOS app gives you powerful customer support software in your pocket so you can quickly assist customers from wherever you are. Keep your finger (literally) on the pulse of what's happening with your customers, collaborate remotely, and put the life back into work-life balance — all without compromising your customers’ experience.


       


Expérience client globale 😎


😎 Positif
66.7%

🤬 Négatif
33.3%

🫥 Neutre
0.0%

~ à partir de Justuseapp.com NLP'analyse de 10 revues de logiciels combinées.

Help Scout est li dangereux ou arnaque??
Help Scout est très sûre à utiliser.
66.7/100

  Analyse de sécurité »»

Help Scout est li fiable?
Help Scout semble authentique et fiable.
66.7/100



Lire 5 Service client avis 😠💢

3.6 out of 5
Still Can’t start a chat

While this has been requested a year ago. As of today we can’t still start a chat thru the app. So here comes a bad review for not listening to your customers and not actively working on something important...

Useful when it doesn't crash...

It's good to finally have an app for cette application but for the moment I've seen it crash more often than work correctly...

With the chat module it would be perfect!

Help Scout is a REALLY good tool, the best I’ve tested so far, both client and user sides. Better than big companies’ ones, without any hesitation.

The iOS app is great for responding emails but I excepted the chat to be implemented too. That’s not the case right now, sad.

Please consider adding chat to your app, you’d have the best world’s solution.

Chat ?

Being able to manage the chat through the app would be very useful.
I would like to get the chat’s messages on the go and set my chat status

Pas de chat

HelpScout est presque parfaite.
Dommage qu’on ne puisse pas directement répondre aux demandes de chat dans HelpScout.



Help Scout est li dangereux ou arnaque?? 🙏

Help Scout est très sûre à utiliser. Score de sécurité JustUseApp pour Help Scout : 66.7/100.
Cette évaluation se base sur notre analyse NLP de 10 avis d’utilisateurs. Combinée à la note moyenne du store de 3.6/5.

Analyse de sécurité

44% des utilisateurs disent que l'app est risquée 🚨
44%

29.3% des utilisateurs disent que l'app est sûre 👍
29.3%

26.7% des utilisateurs ont des inquiétudes ⚠️
26.7%


Help Scout est li fiable? 💯

Help Scout semble authentique et fiable. Nos modèles NLP estiment la fiabilité. Score de fiabilité JustUseApp pour Help Scout est 66.7/100.
Cette conclusion se fonde sur l'analyse de 10 avis d’utilisateurs.




Quelle a été votre expérience avec Help Scout ? Poster un avis




Caractéristiques

Keep your finger (literally) on the pulse of what's happening with your customers, collaborate remotely, and put the life back into work-life balance — all without compromising your customers’ experience.

Help Scout's iOS app gives you powerful customer support software in your pocket so you can quickly assist customers from wherever you are.

  Contacter le support
Développeur:
Help Scout Inc.


WebSite:

Politique de confidentialité: