Grand Rounds Reviews

Grand Rounds Reviews

Published by on 2020-12-16

Grand Rounds is your personal healthcare assistant. Services include simplifying
complex healthcare information and making it easily accessible to you, finding
high-quality doctors in your area, and providing second opinions from top
medical experts. The app helps deliver a seamless, o...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Grand Rounds Reviews

  • By

    Excellent support and advice

    I contacted Grand Rounds to obtain a second opinion on a medical condition. They were incredibly supportive, knowledgeable and responsive. I was amazed at how prompt they were to get to work on my case. What a fabulous resource. My one suggestion is that they improve their app to work in landscape mode on the phone and iPad. Otherwise the app is very user friendly.

  • By

    Much better than I expected

    Forced to go through Grand Rounds process or lose $1000 by insurance/employer rules, so started reluctantly. Best integration of technology and personal support I have ever seen. Staff members were quick to keep me updated on progress leading toward the Expert Opinion, working with me and with my doctor. The Expert Opinion was written as if the doctor were speaking to me in his office. His summary of my records was on target and his explanations of his recommendations and the reasoning behind them were direct and easily understood. My feeling was that he was giving the advice he would want if he were me. Highest recommendations!

  • By

    LOVE this service and this app!

    Thank you so much! Love Grand Rounds!!!

  • By

    Great idea. Poor execution

    I love the idea of this service. Unfortunately it has not delivered due to slow and problematic scheduling and poor communication. I literally am on week 3 of trying to schedule and appointment with the doctor that I found the referral for. I have spent more time going through the Grand Rounds team than if I had just called them no provider and made the appointment myself. I have asked the team to escalate my case and provide an update but realistically I’m not sure what they can really do at this stage. Ended up scheduling myself (took 5 minutes). Very disappointing follow up and poor performance. There is no point in using a service that takes so long to go the one thing they are supposed to do.

  • By

    Very buggy on iPhone X

    The app does not let me click on anything except the messages. On the main screen it just loads forever saying “Let’s find the right care for you”. Please fix this.

  • By

    Can’t use the app!!!

    Whenever I try to look up doctors it says “sorry not able to provide a recommendation right now because of a error in our system. Also doesn’t let me look at my plan.

  • By


    I miss the old app. They pretend to help you but they don’t do much, I think is because they hear my foreign accent. They don’t give you options unlike the other app my insurance was using.

  • By


    Its a good app in almost all respects but one. There does not appear to be support for landscape mode on the iOS platform. That seems like a particularly strange omission given that this type of app WOULD benefit from iOS users being able to use their keyboards to enter the long strings of text that are commonly called for. With attached keyboards like those provided by Apple and 3rd party vendors, usage of the keyboard necessitates the device being in a landscape orientation. Nobody caught that? Maybe this has already been realized and landscape support is coming soon. I hope so because I was enjoying using the app on my iPad pro up until I switched to landscape to use my keyboard to fill in case information... and the app didn't rotate for landscape use. It's a great app, but it won't be 5-star worthy until that basic functionality is provided.

  • By

    Unwilling to assist

    I told the representative my concerns and she was unwilling to help me. If you are not here to make the process as seamless as possible, what is the point of this app?

  • By

    The future of health care

    Within hours of opening this app, I had a personal care coordinator contact me to set up an appointment with a leading doctor in my area. They really took the time to understand my concerns, and did all the hard work for me, I just had to show up! I've never had an experience like that before... I couldn't recommend more highly!

  • By

    Fast access to high quality medical care - awesome app!

    When I switched jobs and got new health insurance, my old doctor was no longer in plan. Grand Rounds hooked me up with a high quality primary care doctor with great credentials. They even booked my appointment and forwarded my medical records. Such a seamless process! And with the app, I can access Grand Rounds from anywhere with ease. 5 stars.

  • By

    Great app, easy to use and convenient

    App is fantastic. So convenient to be able to do everything from my iPhone when I'm not near a computer and don't want to call. Grand Rounds was so helpful in figuring out what to do, and they even helped find a really great ophthalmologist for me. 5/5

  • By

    Great service and app to go with it

    Grand Rounds helped me get the answers I needed to make the right medical decisions for me and my family. The app made connecting with my care team really easy. I was also able to use the app to find a new doctor that is awesome!

  • By

    Booking appointments - never easier

    That was a great experience. I needed an appointment ASAP and they took my insurance information and booked the appointment for me. Super easy. Would love to see the ability to upload video in the future.

  • By

    Terrific product

    This app is a great way to access this phenomenal service. I can't thank them enough for the help they provided to my sister. Such an improved outcome thanks to their expertise!

A better way to Contact apps

You can now contact Grand Rounds customer service directly
via Email using our new site -

Contact Grand Rounds directly

Is Grand Rounds Safe?

Yes. Grand Rounds is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1,781 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Grand Rounds Is 20.8/100.

Is Grand Rounds Legit?

Yes. Grand Rounds is legit, but not 100% legit to us. This conclusion was arrived at by running over 1,781 Grand Rounds User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Grand Rounds Is 20.8/100.

Is Grand Rounds not working?

Grand Rounds works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Grand Rounds? Report Issue

Leave a comment:

Why should I report an Issue with Grand Rounds?

  1. Pulling issues faced by users like you is a good way to draw attention of Grand Rounds to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Grand Rounds customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Grand Rounds.

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