This is a sponsored program. You must be an eligible sponsored member to
register for Healthy Benefits Plus. With the Healthy Benefits Plus mobile app,
you can access your benefits anywhere, anytime. You can instantly redeem your
benefits on qualifying products with your card number or b...
Not very customer friendly!!!
I have ordered couple of times through this app (via UHC’s OTC benefits) and I must say, this app seems to be created by a committee. They haven’t made it easy to use as one has to struggle before they can get over many nuisances. I believe it can be improved significantly, to make it easier to place orders. An example example: if I have not entered a value in a text box, or checked a box, TELL ME WHAT I MISSED. Instead one has to stare at the same screen, waiting for it to take them to the next step. After several tries I figured out that I actually HAD to enter a mobile phone number in a box that was OPTIONAL info.
Just got on the UHC program and was excited about getting some otc products with Health Care Plus. looked through the catalog(not as excited as many of the products I use weren’t there). But, I made a list, tried it on-line(now I’m even less than excited as some of my order wasn’t available) so, I said ‘what the hell, I’ll just call in my order’. My list of seven items were reduced down to one that was available for shipping, a $4.97 package of bandages ended up costing almost $12! WTH?someone is making money off this scheme! Evidently I can go to Walmart and pick up the items but that’s a 40 mile drive, what about people that aren’t able to drive? Just needed to vent. I hope that the UHC program that it’s affiliated with is more functional!
Not very helpful
There should be more product details provided as well as the price and close up photos if you click on each item. Many items do not even have an actual product image photo to clue you in as to what you are supposed to be looking for if you prefer to shop inside a store. I feel the app development team was very incomplete and didn’t even provide the bare minimum. I hope the next release addresses not only my concerns but those of others.
Limiting items listed
We have found that other items then what are listed are covered and we also found that some of the items listed are not covered at checkout. The app. Is easy to use but is limited to listed items available through the program.
Not very useful
While the account balance feature, the store locator and the Membership Barcode are handy, The online shopping feature is totally useless. The eligible items lack a url connecting them to the item on the Walmart website. So you end up having to search for each item at Walmart and the descriptions from the app often don’t match up well with the items at Walmart. App freezes up during setup at the location services step on iPad mini 4, running ios 12.x
At first it was Terrible! Store Clerks did not know how to ring up purchases. Patience could not find out what products were allowed. Now it’s much better!
First day on Medicare & OTC a big disappointment
I went on-line last week to view available products & went to Walmart to test. I saw name brand Alleve on-line & decided to use my OTC card w no luck. No size, no nothing. Is this meant as a kind of wack-a-mole. Just bring a bunch of stuff to to the counter just to be rejected & frustrated. So clerk told me to get the APP. I can see by the reviews that this is not a better option. And the government wants to run everyone’s healthcare?
All this ‘app’ does is show you some pics of the items you’re eligible for. I say some because there are items where the image is not available at all. There is no functionality to buy directly from the app! This is ridiculous in this day and age! Who has the time to decode the abbreviated descriptions in the app and compare them to the actual product sold on the retailer website or in the store?
Scan items in the stores tells you items are OTC eligible. When you get to the register most are not, this program and benefit is total junk. I have been calling since January to get issues fixed they promise next week. But fixes never comes. If I could rate it negative stars I would. Worst benefit bring back last years OTC program it worked and at more stores then just Walmart.
The app for the phone is great to be able to locate the items that are cover the book isn’t. They needs to have a class to help the senior on how to use it.
App is not bad very helpful when shopping. Somethings are not clear when there is no photo... it is showing CVS but takes you to a location of Walmart.. but never shows you a photo or name of the product
Useful app. Tells user what products are eligible.
Employee at CVS told me that the scanning feature will identify which products are eligible for this Medicare benefit.
The app doesn’t work
The stores disappeared. The categories disappear. The products disappear. You can’t order from it .. not if everything disappears. A great program IF it worked?? Can’t imagine how the app was approved?? Can can’t delete the account. Why can’t that disappear? An open account for an unsafe app is dangerous to the customers. Maybe that doesn’t matter to the company??
I wish there were more applicable products to choose from that I use. Too many of the same kind and no name brands I use.
This app and OTC cards is a gimmick
The App lock up freezes most of the products they have listed don’t work with the OTC card or even in production anymore this is a big joke what the purpose of having this OTC card if it doesn’t fulfill to its promised you can’t get the most important thing for you needs this is a insult to us disable people
Yes. Healthy Benefits Plus is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 2,908 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for Healthy Benefits Plus Is 33.7/100.
Yes. Healthy Benefits Plus is legit, but not 100% legit to us. This conclusion was arrived at by running over 2,908 Healthy Benefits Plus User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Healthy Benefits Plus Is 33.7/100.
Healthy Benefits Plus works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
Mar 02 2021
For some reason I can not add this to my phone it’s my over the counter and I need to rest my password to can someone please help me out with this
By Raymond M Pritchard
Jan 03 2021
My app is not working.
By James Beattie
Dec 08 2020
I finally attempted to use my Healthy Benefits card, but in CVS I picked out $275 worth of items but HB only paid for $40.00. I had to tell the clerk to put the rest back. What a joke. What a scam from Amerigroup. I also tried ordering from Walmart on line but similar problem. I picked out ONLY the items in my booklet but once again they all weren't covered so I cancelled that order too. Big waste of time. I'll just pay form my vitamins out of pocket. Don't need this aggravation.
By Joyce A. L
Nov 21 2020
I have not been able to use the Solutran, United Health Care, Healthy Benefits at all in 2020. From what I have been told, I have $800 dollars or more by this time, since I could not use it as of January 2020. I never recieved my new card at the beginning of the year to make any purchases. Customer Service at UHC and Solutran literally laughed at me when I would call. I was told at least 4 times a card was in the mail and that it would take 4 to 6 weeks each time. It would be great if you could use the card to purchase the ADDED BENEFITS (NOT) when out of state with my ill father who just passed away. I could not get my benefits card, nor did I ever get any benefits products. Everyone could benefit from this program right now with Covid, especially vitamins. Last years plan was awesome but not this one. I have spent hours and hours at time to try to get help from UHC and Solutran, I am done with feeling like a FOOL! It is disappointing for many lower income people who cannot afford the products and vitamins provided in the previous program. With or without the added benefits, I am scrambling to change my insurance before the deadline. I really don't care about the products anymore, just very angry and disgusted with the runaround, loss of many hours of time on the phone and the SICK GAME that they played with me. IT IS A SCAM!!! GOOD LUCK!!!
By John W
Oct 17 2020
The Healthy Benifits app will not open. Immediately after the initial screen, it just disappears. Using on iPhone 11 Pro, IOS ver 13.7. Last time I used it, think iPhone had previous version of IOS.
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