Using LiveHealth Online you can visit with board-certified doctors, licensed
therapists, lactation consultants, registered dieticians and more through live
video on your smartphone, tablet or computer. It’s an easy and convenient way
to get the care you need weather you’re at home, at wo...
Other services are better and I’m disappointed
I was forced to switch to this service due to my job changing our telemedicine provider. I use this service for mental health services because through my job there is not copay. Originally i was happy to learn that they offer same day mental health appointments, my excitement has since stopped. There are a limited supply of psychiatrists and they are always booked a month or more out. I scheduled my original appointment in February and have since been rescheduled by the Dr all the way out to the end of May and have never been seen. When I called about (2x) nothing has been done. Just “sorry about that we’ll file a complaint” and that’s it. The last service I used understood the importance of psychiatric appointments and made sure to reschedule within the same week, they don’t care. I called about another issue due to a confusing email i received. I was on the phone for an hour before a supervisor finally agreed to actually see why i got the email. Customer service is a joke and they don’t seem to care to resolve issues The only saving grace is that i have a psychologist that i actually like. I’m going to take all of my issues to my HR department because if this is the service my company is paying for they should know that it may not be the greatest idea to renew the contract.
Skip the walk in clinics
A fantastic replacement for the little things. If you’re dying of cancer or broke your arm in six places or having seizures or are really having anything serious obviously you go to the emergency room. If you have something that’s more complicated or you need specialized care, obviously you go to a regular doctor for an in person evaluation. But for everything else that comes along, that would be your typical going to a Walgreens or CVS or grocery store or walk in clinic to get checked out by a PA and then set on your way, this is the best alternative. It’s fast, convenient, and you don’t have to go out in public to do it. It’s nice when the only time you have to leave is to pick up your prescription as opposed to getting up going to an office waiting around for 30 minutes seeing somebody for 10 then leaving then waiting for your prescription to be ready for another two hours then going to get your prescription and then finally going to home and/or work. This is much much much more efficient.
Dr. Krad - A genuine lifesaver
I’m 52 years old and since I was born I have spent one night in the hospital as a patient. I’m not a “tough guy” just been fortunate until last Tuesday when I was stricken with severe abdominal pain. Our insurance has recently and aggressively been promoting this service to relieve the Fund of unwarranted ER visits and costs. That coupled with the fact that my plans did not include an ER visit, prompted me to gave it a try. In less than five minutes I had all the information requested entered into LiveHealth, spoke with Dr. Krad and was on my way to the ER with, as Dr. Krad accurately diagnosed, a severely enlarged appendix. Who’s to say if I would have waited any longer what the outcome might have been but thanks to Dr. Krad and LiveHealth I won’t have to find out. Instead, I’m recovering from a some more than typical appendectomy but that’s on me and...... I’m recovering just the same. Will I use the service again? BET ON IT! Will I be promoting going forward? BET ON IT! Thanks Dr. Krad!!
Waisted $49 on an appointment
My 8 year old son has swimmers ear and I was looking for an affordable way to get a prescription to help him. I do not have health insurance right now do I was very excited to use this service. Setting up my account and getting an appointment was quick and easy. The doctor was nice and did say he sent a prescription for ear drops to a Publix pharmacy. I had to call customer service after an hour because Publix didn’t receive the prescription. They assured me it would be resent and they would call me back in 20 minutes to let me know when it was resent. They did not call me back but I did get an email from Publix when it was ready. I was shocked to find out the ear drops he prescribed are $246!! I couldn’t afford that so I called customer service again. I let the representative know the pharmacy was closing in an hour and asked if the Doctor could prescribe something more affordable. He said he would get it worked out and call me back before the Pharmacy closed. I have not heard back and it is now 11 pm and my son is in a lot of pain. I have to keep rotating Tylenol and Motrin. I cancelled the $246 ear drops at Publix so now I have waisted $49 and have to find somewhere else to take him in the morning that can help us. I’m very disappointed.
Easy and Convenient
This was great! I needed a refill on a motion sickness patch that I use for when I go traveling. This was super convenient for me to call in, talk to a provider and get the medication refilled. Dr. Harrington was super nice and very thorough. Obviously this is a medication that is topical, I had used before, and was not restricted so it didn’t require an office appointment or any type of addition lab work or assessment. I would totally do this again—I tend to put off drs because of the hassle to schedule an appointment around work, travel to an office through traffic, park a mile from a building to walk in and wait for 30 minutes to only talk to a dr for 5 minutes. This was great as all the data from my health wearables was preloaded and I was able to discuss what I needed and why and get the script sent in! We’ll see how the pharmacy does tomorrow when I go to fill it but this service was great!
You’re basically FaceTiming a doctor!
You know how FaceTime always feels a little awkward while you’re ringing the other person but then the awkwardness goes away as soon as you’re connected? Yeah, that’s this experience. I was really apprehensive my first experience (in 2016) but I felt so sick I didn’t want to leave my bed. Plus, at the time it was the middle of winter in New England, peak flu season, and the paranoid new mom in me didn’t want to expose myself to those germs in the waiting room and bring them home to my brand new baby. But, as soon as I was connected to the doctor the awkwardness wasn’t there. My husband was then able to then go pickup my prescription- easy peasy! I’ve since used it at least a dozen times - being a teacher with a daughter in daycare I’m sick a lot! I recommend this service to everyone I work with, it’s so convenient!
Good “Bed-Side Manners” & Easy
I was a little apprehensive at first because I was not sure how the visit would go and the kind of doctor I would get. I was having extreme ear pain. I was connected quickly and the doctor had great bed-side manners and made the experience seem so natural. My daughter kept grabbing my ear (of course she had to do it at this time :)), and the doctor smiled, was okay with it, and stayed focus on my diagnosis. I was able to put in my pharmacy ahead of time and my prescription was sent over and filled quickly. The entire process took less than 5 minutes. I can also review what we discussed, my medication, and my discharge follow-up info from the app. I will definitely use this app going forward. Don’t feel “weird” about it - it feels natural after doing it once.
Fantastic and life changing!
I knew when it was time to seek a therapist that I was going to be given the tools to change. Experiences with therapy in the past consisted of much talking about what went wrong and things I have held onto from past trauma. I knew I wanted to have things that I could change to make what didn’t work actually be different. In short order I was shown things that could be different if I was willing to choose it. Once I uncovered the blocks, I received such positive encouragement that I could remove those block. I was shown that I could put down the old heavy baggage by the side of the road and actually walk forward. I have been sprinting ahead and everything about my life is changing for the better! What a wonderful gift! Absolutely worth it!
Easy and fast
I’ve had so many simple UTIs, I can pretty much diagnose them on my own. It got really old going back and forth to time consuming office appointments for something I know could be over with in less than 5 minutes. That hassle and lack of time has kept me with the same UTI for months on the past... but not anymore. For these simple infections, LHO lets me speak with a doctor (of my choice) and begin a course of treatment in around 10 minutes. The wait is usually no longer than 2 minutes and the doctors I have seen all had good bedside manner. For those common sense occasions where you know you should see someone in person...take your health seriously and go see the doctor. For the rest of the day to day sinus infections, UTIs, and sore throats, this app is a godsend.
Professional acting doctors
I’m a youngish woman and have had two separate male doctors who have both been very professional and quickly helped diagnose and send antibiotics my way. I have a couple chronic conditions: ear infections and UTI’s. This app/program is such a relief to me. It USED to be such a hassle having to go to the clinic or my doctors office every single time I had an infection (several times a year between the two), especially when you have children in tow and work. I was a little apprehensive when I tried it the first time. I chose a male doctor because he was available the quickest and I was in pain, even though at the time I wanted a female. He squashed my anxiety and was super. Now that I know there are a couple of doctors I know I can trust, it’s really sold me. Very impressed indeed.
Lifesaver! You have no idea
The worst part about having a cough/cold/phlegm/flu is having to get in the car and drive, wait, fill out tons of paperwork, and wait some more to see a doctor all while in a waiting room with others you might spread your germs to. Even worse is when you’re far away from your regular doctor. Livehealth is great when you know what you have because you’re an adult and you’ve gone through this before. Livehealth has been a lifesaver in these kinds of situations. I’m so thankful they are there. It’s like Facetiming a doctor. At the end of the visit everything is typed neatly so if you forget the recommendations the doctor gave, you can reference their notes. I will recommend Livehealth to everyone! Thank you, Livehealth!!!!!!!! 💕👍
Comfortable, professional and effective experience
I have allergy – induced asthma and was experiencing a flareup which was a build up of phlegm in my respiratory system. I felt like the situation could be turned around before a trip to the emergency room was necessary. Before I initiated the contact with the physician, I made sure that I had notes at hand that explained when my condition was aggravated and it’s current status. After the doctor reviewed my history and examined my throat via the camera and had me take in and let out a big breath, she prescribed medication. I had two questions, which she answered to my satisfaction and that was the end of the visit. The whole experience felt so normal. I’ll be using it again I’m sure.
Seamless User Experience
For me the process was a seamless one. The doctor canceled my visit for me which was nice though, because I had a sore throat which I believed to have been strep. The doctor was reassuring but indicated that standard practice is that they do not diagnose or perform treatment unless there is a swab taken. It is understandable since they need to be able to test whether it is the flu or a bacterial infection as viral infections cannot be treated successfully with antibiotics. It is only because of this I did not give a full star review. These kind of symptoms will not be diagnosed or treated online by them so buyer beware. I will probably not be using this service again for that reason. Be sure to ask your doctor to cancel the visit on their end if you have these symptoms and have to go into your primary to get swabbed ASAP so you don’t feel worse. Feel better everyone!
Consistently Awful Service
I’ve been using this app for two years now (Spring 2016-Fall 2018) and its consistently been subpar. I’ve used it for both therapy and medical visits and while the people on the other side of the screen have always been professional, the service itself is poorly maintained. The desktop version is absolutely awful, and I’ve had close to a dozen visits with my therapist where the meeting had to be dropped because of errors either on the app or on the desktop. For some reason the developers decided to remove the ability to grab a therapist out of the waiting room, so when my meeting drops because of app glitches, I can’t just select my provider again. The app also hasn’t been updated to work on any new screen in several years. This app is trash, and I’m hoping my provider switches to Talkspace because I hear good things about that platform. The only reason I’m continuing to use this app is because I like my current therapist.
Omg I was dreading getting dressed and driving to an urgent care, just to get antibiotics for what I KNOW is a sinus infection. Spoke with the doctor and had my Z-pack called in within 10 minutes, from start to finish. I’ve had about 100 sinus infections and am VERY familiar with the symptoms. I hate having to take time off work, drive time, wait time at an urgent care, wait time at the pharmacy, just to get antibiotics when I KNOW what I have. I’m self employed and having to move clients around and take unpaid tome off is the worst! This is my new go-to, for sure. Connection was great, wait on the system was less than 5 minutes... while I sat on my enclosed porch with my dog, watching a storm. What a Godsend this service is.
Yes. LiveHealth Online Mobile is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 35,184 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for LiveHealth Online Mobile Is 32.7/100.
Yes. LiveHealth Online Mobile is legit, but not 100% legit to us. This conclusion was arrived at by running over 35,184 LiveHealth Online Mobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for LiveHealth Online Mobile Is 32.7/100.
LiveHealth Online Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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