Qardio heart health Reviews

by Jdgill0

I have been using the Qardio app with the blood pressure monitor for about a year. From the start, Qardiohearthealth would crash once in a while, but since the last update Qardiohearthealth crashes everyone I try to take my blood pressure — noting that i use the three measurement recording. Today is the last straw for me; I have switched to a different brand with similar capability. While the Qardio Arm blood pressure monitor itself is a good device; without Qardiohearthealth it’s worthless. I have been patient for the past year thinking Qardio would update Qardiohearthealth , fixing crash bugs. Instead the latest update added bugs and introduced an annoying advertisement/info page that just confuses using Qardiohearthealth . As of today, I have dumped the Qardio device, and will not be purchasing any other devices they sell. There are better products with stable apps available; don’t waste your money.

by Djm712

My physician asked me to take my BP every day so I purchased this based on reviews and it’s app for the I-Phone.

It worked great for the first couple of months and then started throwing Z-codes. They aren’t listed in the manual. When tech support eventually replied to the email query, they simply stated I needed to adjust the cuff. Tried that and it continued to intermittently throw Z codes. The symptom is that the cuff won’t inflate. Changed batteries several times in case that was it, and no improvement. It no longer inflates at all. Still no response. I wanted it traded under warranty as it’s still under warranty. No luck. I question the actual size of this company given lack of response re email and the fact that the phone is never answered. Would not recommend purchasing this. They either won’t, or can’t support their product nor warranty.

UPDATE: I got a response from them (!). Have sent information requested for a replacement and will see if they come through. It will be great if the replacement works as well long term as the one I have. The upload feature was great, and the unit is much smaller than my old large unit I had to go back to.

by OBX 💕

I wanted to love the Qardio arm...but it doesn’t want to turn on upon unwrapping it, or pulling in the tag (which I’m convinced is nothing). Following the directions given, wrapping it tightly around the unit, etc., does nothing. We have to roll, unroll, roll, unroll multiple times and it still takes forever to get it to turn on. By the time my husband and I get the green light, our blood pressure is up from the frustration. Shouldn’t be that difficult. Why not have an on/off switch??? This weekend brought a new frustration...Now, when I go to open Qardiohearthealth it says it’s updating...”will take a few minutes, but when done it will be faster than ever...” it’s been saying that for 3 days now! I went into Qardiohearthealth Store to try and “re-update” from there, hoping it would reset and work, but after doing so, when I open Qardiohearthealth it still shows the same message. We are very disappointed. With what we paid for this, we expected and hoped for an easy way to track and report our readings...not make them higher.🙄

by Thrubeingcool

I have used Qardiohearthealth for years with no problems and I just got an iPhone XR. For whatever reason Qardiohearthealth does not work with the iPhone XR well at all. Qardiohearthealth crashes two or three times before I can take one BP reading. It is almost impossible to flip between different functions. I’m giving Qardiohearthealth three stars right now but it usually receives five. Hopefully they will get this constructive feedback and address the problems with the iPhone XR quickly. As is, the product is almost unusable.

Update: I uninstalled and reinstalled Qardiohearthealth . I also saw where there was a recent update that promised to correct all the problems. Taking my measurements this morning Qardiohearthealth crashed three times. It’s absolutely horrible. My rating is now going for three stars to one star. I absolutely agree with another person who said Qardiohearthealth and product used to be great but since switching to a new iPhone it is simply incompatible and is completely frustrating to use.

by XX SIMP Xx

Right now Qardiohearthealth in its state needs a lot of work. Qardiohearthealth freezes at least once in every session and I’m not using it for more than a minute or two. That’s the biggest issue but then Qardiohearthealth itself is missing a few items like body fat percentage is only shown at the whole number level. Many other scales show it at the first decimal. There also are no charts other than a list for visualization. You can add friends but only to see blood pressure not weight. I weigh myself early in the morning and when Apple Health syncs an hour later at 6:30 every morning it shows that I weigh 0lbs. Luckily this doesn’t affect Apple Health but the issue is when I set a goal each day it says I achieved my goal because I’m at 0 lbs. it would also be nice to see the lbs of the percentages rather than just whole number percentage. If your option is to buy this scale at $150 don’t...there are better options out there. I got the scale for $80 and I’m still questioning the purchase but hopefully they can work on it and get it closer to Withings or Fitbit.

by MN2OR

I’ve been a regular user of QardioArm A100 blood pressure monitor for about 1 year. The first 9 months or so months it seemed like the ideal monitor. I even bragged about it to my medical provider. I had the setting set up for 3 consecutive measurements with the photo display running during the measurement process. Shortly after switching to a new iPhoneX Qardiohearthealth began routinely crashed midway during the process. Frequently during the first 1 of 3 measurements. I then changed my setting from 3 to 1 reading and also turned off the photo feature. It helped but did correct the problem. Qardiohearthealth still frequently crashes and closes. I am working hard to manage my BP and now am having to rely on a single measurement, this is a concern, especially because the QuardioArm’s instructions clearly state that a user needs multiple measurements for a more accurate reading. Additionally, I have corresponded with their customer service through email, they were responsive, acknowledging my concerns but in the end offered no solution. As time passes I keep hoping I’ll see an app update in the iTunes Store but thus far I have seen nothing. In fact I find no history that they ever do any corrective updates. It’s disappointing that what had started out as an excellent price/value tool and resource is now no more than just another outdated technology purchase flopping around in my junk drawer like my old flip phone.

by Justin Kent

I’m not sure if it’s the iOS 13 update or what, but I’m ready to throw this thing in the trash. First of all, throughout the last 18 months of owning Qardiobase 2, it has been nominally reliable, with spats of problems. All of a sudden, the scale will be off by 10+ lbs, consistently the same amount, and then a reboot of the scale will fix it. This is annoying and undermines trust of the product and brand, but I’ve dealt with it by going into Qardiohearthealth and deleting those data points. Today, it started giving me wild results, but when I went into Qardiohearthealth to delete the data, that no longer works. So I tap delete, but the data point remains. I had to go into Health app to delete multiple data types, and still the scale is registering me as a different member of the household, with no way to correct it. I do not feel this product is stable enough to be used as a tool for health and fitness. I regret the purchase and I’m ready to move on.

Update: I have done a system reset of the scale and it appears to be working again. I’m still frustrated, but at least my problem has been resolved for the time being. I feel Qardiohearthealth does many extraneous things that I don’t use, and would prefer the development team spend their time focusing on stability of the core features like weighing and storing the results. The UX of Qardiohearthealth is pretty wonky, it does not feel at all like a native app.

by ImSuzyM

I have both the QardioArm and QardioBase. They both worked flawlessly for both my husband and I who have iPhone 7’s and had I rated it a year ago, would have been 5 stars. It’s very important that I take my BP everyday as recommended by my cardiologist. A few months ago Qardiohearthealth started constantly crashing and I cannot get my readings. Even if I close out Qardiohearthealth and reopen it, it opens where it left off and is stuck. I noticed that many people are experiencing the same problem and I highly recommend Qardio reverts back to a later version that worked for everyone. Otherwise we have a useless expensive brick that most of the time won’t work. I say most of the time because 1 out of 10 times Qardiohearthealth will work, but that’s not good when you have to wait between testing. PLEASE Qardio, fix this issue, I feel spoiled and don’t want to revert to using my older BP machine and manually tracking again. Once fixed I’ll update to 5 stars!!

by Eliwaeterling

This has been going on for maybe over a year - Qardiohearthealth is aggressively slow and unstable Want to know what you weighed a year ago? Don’t try scrolling through your weight graph because it is EXTREMELY slow, choppy, AND even over compensates for your movement. You’ll end up scrolling to two years ago with a single swipe and have no way to stop it. Incredibly frustrating. If you’re lucky, Qardiohearthealth won’t crash on you. And don’t tell me to uninstall and reinstall it because I’ve done that on every single phone I’ve bought since originally buying this scale. Not to mention I’ve had both Androids and iPhones and Qardiohearthealth is crap on both of them. The scale works great but Qardiohearthealth is now junk. It didn’t used to be like this. PLEASE FIX Qardiohearthealth . Everything was great until one update you guys pushed out maybe last year broke it, and every update since still hasn’t fixed the problem. I see in the developer notes “Bug fixes and stability improvements” - my app is completely unstable and it’s been that way for a very long time. Come on. I’m literally begging you guys.

by EvoLuTioNHeaVy!

Qardio App:
Since day one I’ve noticed Qardiohearthealth keeps on crashing and certain features like the graph causes Qardiohearthealth to close when selected. All the features on the Application seem very basic with nothing that really stands out. I haven’t noticed any significant updates (or any to be honest) since I purchased the Qardio Base 2 in Nov 2019 and slowly it seems like the application is deteriorating.

Qardio Base 2: I honestly expected more and I feel like I purchased an overpriced scale. There was a time that the scale was off by 10 lbs and ever since then i’m not too confident with the readings. If I drink water or use the restroom and I compare the before and after readings my weight on the scale is exactly the same but on a $20 scale I bought at Costco it shows my weight has changed. I emailed customer support and they told me to calibrate the scale by stepping on it and allowing it to reset but I feel like I constantly have to keep doing that.

by Airuck

I have both the Qardiobase 2 and qardioarm, and have had both for about 2 years now. Software seems to be the big issue here. Qardiohearthealth constantly crashes when trying to take blood pressure readings, as man others have said. I have the latest version installed, I’ve reinstalled in the past, it’s just clearly a poorly coded app. How many apps crash and freeze multiple times a day in 2019, on multiple screens, seemingly at random and within 2-3 minutes of opening Qardiohearthealth ? It’s a really sad situation, and I don’t recommend this device to anyone anymore. I check my BP 3 times a week, and probably average ~5 app freezes or crashes a week. The act of reading your blood pressure shouldn’t raise your blood pressure. :)
I hope they scrap this codebase and start over with another app, this one isn’t working.

I’ll give 2 stars because the hardware is nice, and when Qardiohearthealth works, it’s fine, and I appreciate the Apple health sync (when it works).

by Bq1946

I’m pleased to have certified readings from my QardioArm, but no physician in the U.S. communicates with patients via email because of HIPAA, so you have to send reports to yourself, convert email to PDF, then upload those through the practice’s EMR portal-all requiring technical skills. There are many less expensive yet excellent digital scales, thermometers and pulse-oximeters available through mail order and at most chain pharmacies & big box stores, which almost doesn’t matter since QardioCore isn’t sold in the United States. The changes in Qardiohearthealth to display the entire array of data is therefore mostly empty, and the developer did not provide a setting to open on the one device feeding the Qardio database. The update adds a couple keystrokes to get to the desired starting point, essentially just overhead. It’s not completely clear in the documentation, but readings are transmitted to a remote server, which is the source of reporting. Given the attention paid to U.S. patient privacy, it should be an option to download data from app by direct connection to another device. Glad I have the QardioArm, but have no plans to expand into other parts of their system.

by Poloacuna

Connected to the QardioBase2 easily but I've not been able to get it to recognize myself or provide other measurements. The only instructions provided are to download Qardiohearthealth . Qardiohearthealth walks through the setup process. All seems easy until you start weighing yourself and you can't get it to recognize that it's YOU and not a guest. I used the "Claim" function to assign weights to me but the next weigh in still goes to a guest with no choice of another user available. If there is something else I need to do in the setup, it is not obvious.

Update: I went through the setup process a second time and noticed that some of the steps seemed to get skipped passed and again had the scale only record as guest. Went through the setup a third time and each step waited for confirmation button presses and connected properly showing my name as an available choice to select from on the scale. Not sure why the first two setup attempts would skip through some of the steps but I would suggest to try repeatedly until success.

by Dr. McC

I’ve had my QardioArm for about six months. Like others, I wanted something that stored my data for me - no muss, no fuss. For the most part, Qardiohearthealth operates well. I do wish there was an obvious way to download and share data with my doctor (who does not provide me with an email address, which is the current way to share it). My real issue is with the QardioArm.

In regards to the QardioArm, I question the accuracy of its measurements. I have watched all the how-to videos and use as directed. However, I can get five wildly different readings sitting in the same position. It doesn’t seem to be able to correctly read my pulse, and frequently (4 out of 5 times) gives me an “irregular heartbeat” warning. This caused enough of a scare to share the data with my cardiologist. After wearing a Holter monitor for a week, there were no signs of irregular heartbeat.

I am now doing side-by-side comparisons of the QardioArm with my regular blood pressure monitor. The regular is providing more consistent readings.

by LightHearted666

In order for the device to register green or activate, I have to open the battery cover every time else it doesn't register. Frustrating process that in itself raises my blood pressure. Is there a problem with my device?

I've changed my rating because the agent that responded to me needs some training in how to speak to his customers. He said "I am the issue" rather an interesting way of conveying a message to those who purchase your products. Bad company.

The unit was replaced with a new one the device worked perfectly for a week then it started loosing Bluetooth connectivity again only this time I have to forget the device and pair it again. When it works it is great but when it doesn't well it elevates my blood pressure. I changed the rating again because of the effort rendered by customer service after I expressed my disappointment with their initial response. The product on the other hand doesn't always work as it is supposed to.

by Vking1

I bought all three products which work with Qardiohearthealth (scales, blood pressure monitor and cardiogram). At first it was working fine, albeit Qardiohearthealth itself quite basic compare to begin with compare to the functionality of other apps on the market. However after a couple of months or so Qardiohearthealth started crashing. When I try to open it, it hangs with the screen saying that it’s optimizing my data base for better performance. I contacted support. They told me to reinstall. So I did. After that app just stopped working completely. I can’t synced with either scales or blood pressure monitor. And when after 10th attempt it seems to connect, it just freezes.
Totally horrible. My subsequent attempts to contact support went unanswered.
Bottom line: stay away from Qardiohearthealth and hence the products it supports!!!

by PinkDynamite22

I have the Qardio app to use with the Base 2 scale. I'm considering returning the scale because it does not seem accurate:

1) The scale displays one weight and Qardiohearthealth sync shows another. It's usually 0.1 pounds different but that should not be the case.

2) When I started with the Qardio Base2, I was dehydrated as I rarely drink any beverages. For a week now I've been hydrating well but my water composition percentage remains the same (49-50%). I'm not sure if this is more reflective of Qardiohearthealth or the scale.

3) When I step on the Qardio Base2 scale, three times immediately back-to-back, I get 3 different readings for weight.

4) Qardiohearthealth shows a history tracker chart for weight, BMI, and body fat %. Because the scale and app both show figures for water and bone composition, it would be nice to view those charts as well. There currently is no option for that. Suggestion: allow a toggle that can show two or more charts together for comparison.

I like Qardiohearthealth 's potential but more is needed. Part of the problem could be with the scale so I'm hoping Qardiohearthealth might have an update for me to try before I decide to return the Base2 scale. Otherwise, the scale gives me a good estimate of my weight (not sure about the accuracy of the other readings) and Qardiohearthealth is workable with good functionality.

by Slickninja

Qardiohearthealth itself does that it needs to do, record blood pressure and show it over to as well, and sync to Apple health.

That said the QuardioArm perhaps is a bit to slick for its own good. It small and folds up but seems to have issues sometimes waking up. A power button with auto shut off would would have been better than screwing with the cuff until the phone “sees” it. This can be maddening as it can take folding up and strapping it on about 2-3 times when it’s feeling sleepy.

Second, and more serious is you can get really crazy readings when the batteries are low. I felt off and it spooked the hell out of me until I used my mom’s semi-school blood pressure unit. Then I swapped the batteries and found it was pretty close to the other unit. I’d prefer a rechargeable model with precise battery readings.

by S4x1

I’ve used Qardio with the QardioArm and QardioBase products for about 6 months. Recent updates have improved stability, although I needed to do a delete and fresh install to make sure I had the latest version. Qardiohearthealth tracks weight, body metrics, and BP in separate categories and makes it easy to see changes over time. It’s better than the combined diary/timeline approach for me, as I can easily check and report my latest measurements without hunting for the data. Qardio doesn’t push social aspects like some others do, which I appreciate. Goal setting is straightforward. Overall, it’s helpful to have one app that works with more than one product.

by Still Ticken

I've had mine over 2 years and many other types of BP monitors since I developed heart issues 29 years ago. It's small enough to take on walks. This is the best by far! The reliability is most important of all. Recording data is next. Then the fabulous support when I report a problem. As soon as I report a problem support is there. Then they send me a new replacement as soon as they determine a fault that needs same. I bought my wife one a few months back when cardiologist wanted daily records. She loves it too!! We recommended it to our five adult children ages 50-29 and all our friends.

09july2017 It's about 3 years now. I still love this BP unit and their support.

06may2019 It’s almost 5 years now. My wife and I still love this BP unit and especially their EXCELLENT SUPPORT which does not waiver no matter how long ago we bought our units!

by NostalgiaLadie

So far I am so very disappointed in my entire experience with Qardio, including its app. But since this is about Qardiohearthealth , I will rate and review Qardiohearthealth only. I just received my QatdioArm. I suspect that instead of receiving a brand new product, I was sent a previously used product (because they had to send out a second shipment). If that is the case, I didn’t get what I paid for - an unused brand new product.

I am also a new Qardio user, so I just signed up for their app after finally receiving my QardioArm. When first logging in and after my first blood pressure measurements, I discovered a previous user’s blood pressure measurements in my user account. So I deleted their measurements one-by-one. But when I logged into Qardiohearthealth later, the previous users measurements are showing back in my user account along with my data. This is not good at all. I contacted support, and hope that they will satisfactorily resolve this.

by Dot.matt

I’m still young-ish and always had very excellent blood pressure so was surprised when my cardiologist and then GP agreed that my blood pressure was way too high. They wanted me to get a device and measure my BP. I didn’t know how really and didn’t want something that would take long to complete. I found this device and app and really love it. It’s very quick to use so it does not take time (I’m more likely to take my BP more often) and the recording / tracking is the best part bc it automatically records then shows me not only the results but how good or bad they are with a quick graph. And the accumulated data is, of course, great to see over time.
It’s very easy and most importantly quick to use. So, I desire to use it and am more closely following and rectifying my BP. I don’t want medication so I’m doing this, instead.

by Jamelyn

The Qardio Arm smart blood pressure monitor is a God send! It’s quick and easy to take my Mom’s blood pressure daily, or several times a day when needed. The fact that it keeps track of her pressures over time is so valuable - I show her Doctors and better, consistent information on the fluctuations in her blood pressure has helped them to finally adjust her meds so that her pressure is stable. I work, and in the middle of a busy schedule, the Quardio is a very important component in my Mom’s daily health regimen.

Note that the reading is generally a few points higher than a contemporaneous reading taken with an old fashioned cuff. The Qardio is “internally” consistent though, so I trust it, and I factor all that in when Mom’s pressure is at the extreme. I have never been good with the manual cuff and always take her pressure at least twice manually because I don’t trust that I’ve gotten an accurate. Because that is more time consuming and thus stressful to both my mother and I we greatly prefer Qardio.

by Iamduano

I've used Qardio arm for over a year. I managed to break the first one iPhone after about four months. I got a full replacement at no charge! I use the product every day. I have no problem with batteries. A set of batteries last about two months. Maybe more. I love the reports that I get and love that I have over one year of data stored on my iPhone. I am on no medication and I am trying to avoid that. My blood pressure was at the point where I might need medication. Through exercise and good nutrition it has come back to the normal range. This device helps me a lot! If you want to monitor your blood pressure I can highly recommend this product.