K Health | Telehealth Reviews

K Health | Telehealth Reviews

Published by on 2020-12-30

FEEL BETTER, WITHOUT HESITATION: The closest doctor’s office is in your
pocket. Trusted by over 4 million patients. K Health is your first stop to
getting well, with personalized health advice and affordable doctor chats at
your service, anytime, anywhere. From everyday health to menta...



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


K Health | Telehealth Reviews


  • By

    Great for people with anxiety

    If you’re like me, you search on google when you feel anything different, and then google tells you something horrible, and it’s a constant spiral downhill to thinking you’re about to die. Well, this app does the exact opposite. This app will tell you the most realistic and likely possible thing you have. That means if you have chest pain, it will tell you that you probably just have anxiety. Now, if you do put in symptoms of an actual emergency, it will tell you that you need to go, which is great, but all the times I was worried about having something terrible, it just turned out to be nothing, or just anxiety. This app has really helped me when I’m worried about a pain or weird feeling in my body. It is also very helpful and very accurate when giving diagnosis about general stuff like colds, allergies, ear infections, and normal stuff like that. It will tell you the most likely, not the most terrifying like google. I definitely recommend this to anyone with health anxiety and also for anyone that doesn’t want to go to the doctor for something small.


  • By

    Good but to a point

    I feel like this app is good to let you know if you don’t have a life threatening illness or injury. The way the app the works is that you start by telling the app about a symptom that you have (for example, a headache). The app then asks yous series of questions to narrow down your potential illness or injury and information about that injury or illness that you have. The potential illnesses that the app gives tells you you might have are based on percentages of other people’s questionnaire. For example, if you initially put in “headache” as your first symptom. The app will ask you a series of other related questions , such as “how you had any vomiting?” or “where is the headache mostly focused?” The app then tells you a list of illnesses or injuries and the percentage each illness or injury. E.g. “80% of the people that had similar answers to yours had a migraine. 40% had something else.” Etc... However, I noticed that the app doesn’t delete your past survey/questionnaires so it will ask you how your doing after you brought up a symptom to the app. I’ve been getting scam calls for the past few weeks and I haven’t been answering them. But when I decided that I would answer one, a telemarketer confirmed my name and address and advertised me a product that had to do with a past symptom that I asked the app. I made the connection and then deleted my past symptoms from the app.


  • By

    It was extremely easy

    Ok so many make doubt this awesome app but I don’t I downloaded then deleted I downloaded it again because after taking some pills that I thought were good for me and I ended up being pretty sick and through the app I figured out I was suffering nausea and pain because I was very dehydrated. I really enjoyed using this app better than going to the doctor because I hate the doctors I’d rather get it checked out before going to the doctor so I won’t have to have blood test and shots and everything like that. which if I was OK would be very unnecessary. I also live a long way from doctors so it would take me about two hours to get to the nearest doctors office to get checked out and then two more hours to get back home which is a waste of my time. While I can just download K Health and get help without waiting in line. I would recommend this app to everybody and anybody. it’s great download it now


  • By

    Truly helpful and quick.

    I’m one of those annoying guys who worry’s about everything especially because I google every symptom I have and it always tells you the worst. But not anymore i downloaded this app thinking its prolly bad but in reality it’s amazing. It met my expectations and then went over them. Great app. Every symptom I have I tell K and she ask me loads of questions about how I feel or if I’m having this happen or that happen and then she relates it to other cases by men same age is me and will give me a percentage of what that is and what I need to do to treat it at home or go to the doctor. And she logs every symptom of issue you have had into your profile and checks up on your days at a time to see if your better or got treated. Amazing app right here and I give it a huge 5 stars. Recommend to anybody.


  • By

    Save yourself from frustration

    I wish I could give this app 0 stars. I have used other telecommute medical apps that are far better. The app seems fun and informative, but the questions it asks are highly annoying. You can only choose symptoms in their very limited list. That right there will definitely not give you a correct diagnosis. Both times I have spoken to a physician, they have requested photographs which it makes you take through the apps camera. There is no way to use flash to take say a photo of your own throat. Also both times I spoke with a doctor, I was told I needed to go in and see a doctor in person. Doesn’t that defeat the purpose of the app? Now that I have used the free trial and realized this app will not work for me and I definitely do not want to pay for it, it is basically impossible to cancel or even get in touch with a representative from the company. I have emailed and called their 800 number. Haven’t been able to get in contact with a single human being. Now they have charged me. Talk about frustration. Save yourself and don’t even waste your time with this app. Doctor on Demand is 100% better.


  • By

    Really Nice Service, but a couple recommendations

    Overall I’m pretty happy with this service/app but I’d definitely give it 5 stars if there were a couple improvements. When sending a notification that you have a message from a physician, if it’s actually a chat request/message, please call it a chat request or chat message so we don’t leave the physician hanging. Also, I was waiting and waiting and waiting in the “chat” when I got a notification of another message but there was no update “in” the chat at all. I ended up closing the app thinking the physician had left but when I checked on it later, there was in fact a new chat message. By the time I was responding, the chat closed and I had to reconnect with a physician again (still waiting) and I had to re-write my entire message all over again. It would be nice if we could “see” that someone is typing and real time chat updates


  • By

    It’s pretty good

    I love this app and it’s awesome but I have a few questions… 1) can you please make it so kids can use it to? I feel like you should bump the age up to about 12 (I’m 13) A lot of kids in my age group a) don’t want to tell there parents or b) there parents think there being dramatic. I think we can handle it! What’s the worst that could happen? 2) Can you maybe give one free chat with a doctor to everyone? Since they said I probably had who knows what and I kinda think they were right. I want to feel better again but I have no clue how to treat it on my own. I know you have a free trial but you have to enter your credit card information and 9 times out of ten I forget to cancel it so... guess I’ll be waiting here until I get a $70 apple gift card… Other wise it’s a great app


  • By

    Great Service

    Excellent idea and great execution. Understand it’s entirely AI and don’t expect 100% accuracy. It is about as good as it can be for what it is, a quick easy way to talk to a robot doctor. I do think the percentages need to be adjusted and more minor health issues should be listed. The app is mostly focused on diagnosing serious conditions and might scare you when it says your description matches 70% for cancer or something. Not a 70% chance you have the condition, 70% of symptoms match. It falls into the same trap, though not to the same extent, as WebMD and Google, forgetting that minor temporary health hiccups are more common than serious underlying conditions. Great app overall. I’m sure it’s saving lives and I recommend all my friends to answer a few questions here when they’re worried about their health.


  • By

    Surprisingly spot on!

    I was very skeptic about this app. I mean, who can replace a doctor's diagnosis? My immediate action whenever I feel something is even slightly wrong is to go to the doctor. This app actually saved me the trip - by entering my symptoms I was able to learn that I have something completely different from what I suspected. Now I'm going to try something else (humidifier, for example) before I go to the doctor so that way I know I've tried few things before coming to her (and I may not even need to go to her if it works). The app works with you thru leading questions to come up with an accurate diagnosis (as much as an app can do). Set up was easy. Navigating was intuitive. Extra bonus - it was actually fun too! Worth a try as a first step to diagnosis a situation.


  • By

    10 ⭐️

    Okay I’m VERY impressed. I was very skeptical at first and was like yeah right this is going to work but decided to try it out this morning. Just got back from urgent care and it was spot on. I kid you not. I told the doc what was going on my symptoms and she said you have gastritis which is exactly what this deal said I had. Well it said 92% gastritis. But still holy crap man. My hubby will be very happy I have this to use now that more accurate than webmd. He hates I go to webmd every time I’m sick. Anyways I know this app doesn’t take the place of a doc but it’s nice to know what I might have before going to see the doc to see if it’s serious enough to stay home or go. In This case go so I can get meds to help with the gastritis. Well done with this app!


  • By

    Almost Perfect

    THANK THE GODDESS OF WHOLE DAIRY MILK FOR THIS APP! Lately, I’ve been having painful cramps in my upper legs. Not sure why, but yesterday, they became extremely painful when I was in the car. I look everywhere on the internet, but not much help. I saw an ad for this app and decided to give it a shot. It listed some things that may be the issue. Sometimes, these cramps feel like blood is clotted in my legs and it becomes unbearable. I begged god for forgiveness to be relieved of this cruel punishment, but my prayers were never answered. The only problem I have with this app is it recommends seeing a doctor. I have healthcare, so visiting a doctor wouldn’t be a problem. HOWEVER; the doctor would make me sit in a waiting room and make me read old magazines. I saw it in an underwater documentary once. Receiving lollipops from the doctor is propaganda and I shall not fall for it!


  • By

    Serious Lag Issues

    I purchased the $39 plan as a telemedicine project to review for my college degree. Once I hit submit to pay, it showed problem and asked me to submit again. Instead I checked my account first and the money had been taken out so I hit the back button. Next, I attempted to chat with a doctor. I have 5G and it timed me out and signed off the physician from the chat within fifteen seconds of my submission of my phone number verification. I am in Indiana and the physician was located in NY. It showed a difference of fifteen minutes from the time she requested my phone number until I responded but it was less than fifteen seconds on my end. After I signed out, it kept showing an error when I tried to sign back in. Also, although information for the application stated help 24/7, it is inaccurate. Response is not 24/7.


  • By

    You know that moment?

    You know the one right? Out of nowhere something is happening that hasn’t before. A stabbing neck pain, a weird pricking pain when stepping heavily into your big toe while walking. When you don’t have the time or money to see a doctor, this app comes in handy. An app wont cure the random aches, & pains of everyday living (yet), but it is helpful when wanting to know what might be going on in your body. After finding the answers you need, khealth will check on your current condition for any improvement. But it is up to you to do further research on the results given, and the necessary steps you need to take to better your condition after the khealth consultation.


  • By

    Works great

    I had fallen a few days ago from a flight of stairs but I just got back up and nothing really hurt so I didn’t think of it and pretty much forgot about it unit the next day when I was having awful headaches and I felt dizzy all the time and even had to throw up and so I went to the doctors and they checked me out did a few tests and I found out I had a concussion and they were telling me how I have to take it easy and can’t do any physical experience for atleast 2 weeks, when I got home I was bored and looking for something do to and I already had the app and I tried it out and to my surprise they actually got it right.


  • By

    Helpful!

    So I wanna start off with the obvious disclaimer: this app isn’t a substitute to going to a doctor and such, and you shouldn’t use it to self-diagnose serious stuff yada yada. That said it is really handy and helped me out a lot when I felt like total crap in the middle of the night :p you go through a series of basic questions to figure out symptoms and get recommendations from there as well as logging your answers for fellow users. There’s also the option to chat with certified doctors through the app, which is especially neat and I can see helping a lot of people with getting things checked out they might have otherwise ignored.


A better way to Contact apps


You can now contact K Health | Telehealth customer service directly
via Email using our new site - AppContacter.com

Contact K Health | Telehealth directly


Is K Health | Telehealth Safe?

No. K Health | Telehealth does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 10,899 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for K Health | Telehealth Is 16.5/100.


Is K Health | Telehealth Legit?

No. K Health | Telehealth does not seem legit based on our analysis. This conclusion was arrived at by running over 10,899 K Health | Telehealth User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for K Health | Telehealth Is 16.5/100.


Is K Health | Telehealth not working?

K Health | Telehealth works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Reported Issues: 23 Comments

By Suzanne Leake
Mar 07 2021

I was in excruciating pain from lifting something way too heavy for my back when I got the app. I wanted Ibuprophen and it was like pulling teeth. Two doctors on different days told me 800mg was too much and would not be safe. They both suggested I go to the store and buy 200mg ibuprophen and take 4 of them. That is a whole different set of ingredients than prescription ibuprophen and a real doctor would know that. It isn't safe. I ended up getting 3 seperate prescriptions on different days. First, 400mg for a few days, 2nd 800mg for a few days and then 400mg for a few days. When I got the 3rd prescription the doctor told me I had gotten multiple prescriptions already (the previous 2) and said not to call back to get another. They only give you enough to take 2 a day also which isn't enough. Each doctor asked for a picture, too. It was really frustrating, especially being in such pain and having to reason with these people.



By Marilyn L. Crowley
Mar 06 2021

This is a total ripoff. You have to install their app and fill in a lot of questions and, of course, make payment, and then nothing. They say to reconnect to the message on the app but there is no message. After going through the machinations, I got nothing after lots of wasted time and a lot of frustration. A total scam.e



By Lacey Luke
Feb 28 2021

You people are total rip offs. Once you get our money then you do nothing. I'm reporting you to everyone I can find that will listen. Con artist is all you are and you can bet your ass I'll get my money back and do everything I can to get you shut down. Nothing but a scam so everyone BEWARE



By James lum
Feb 26 2021

All I want is a prescription for hydroxychloroquine (Plaquenil). I have had both covid-19 vaccinations, but the covid virus mutates like any flu virus does. Since I am 82 years old, and undergo dialysis twice a week, and I do not want to catch the covid virus, especially if I end up on a ventilator. I want to use the hydroxychloroquine tablets along with zinc to control the virus and avoid going on a ventilator. I have heard that the hydroxychloroquine tablets is an anti-viral and wards off the effects of the virus and has been used successfully in todays world.
Hydroxychloroquine has been used successfully for the past 50+ years with no ill side effects. It used to be freely available until President Trump used it and then the FDA changed its status to require a prescription. Lately there has been more tests and its positive effects have been realized.
All I want is to be granted a prescription for hydroxychloroquine so I can get a 90/120 day supply of these pills. What is the problem for me to get such a prescription??? These pills do work!!! Do I need to be infected and really sick??? ....and then get the pills??



By Rashaan Simpson
Feb 21 2021

I’m having a acute gout attack doctor prescribed indometacin which side affects could be heart attack or stroke told her I’m given prednisone for this and she wouldn’t prescribe it for me



By Cynthia Roberts
Feb 18 2021

Nobody ever answered!



By Mary Carter
Feb 15 2021

They took payment, did not render any service. Contacted bank to stop payment ant report fraud



By Charlotte Strother
Feb 09 2021

I paid the $19 charge and no one ever got back to me I will dispute these charges. Please refund my money and remove my card from file.



By Alyson Bahr
Feb 02 2021

Total scam. It's a loop that gives you no more onfo than you'd get from a Google search. My gut feeling said "scam" but I stupidly posted the $19. Luckily my cc immediately removed it. Just Google your problem. They claim to be able to prescribe meds. I was only looking to renew my bc pills during covid. They're taking advantage of people.



By Michelle
Jan 30 2021

Total scam. It’s the equivalent to talking to an I.t. Person who asks did you turn the power on then off. I woke not have come to this “doctor “ app had I not been doing over the counter meds from my ear infection and swollen lymph nodes. I needed antibiotics and the dr logged me off every time I asked for care. I’m not seeking drugs I am seeking sick care. Do not waste your money. Later in the day I was pinged someone trying to login to my google acct and steal my info. Coincidence?! I think not. Do not waste your money or time on this scam.



By Audrey Steakley
Jan 30 2021

Wasted about 3 hours of my time & got no help. Doctor refused a scrip for antibiotic for what I know is a kidney infection. I thought I would be able to actually speak to a doctor but it was nothing but messaging. I don’t know if it’s a scam but it sure feels like it. Beware.



By Heather M
Jan 27 2021

Run! Literally go anywhere else. It was all a scam to get my credit card information. I have spent the day disputing over $1000 in attempted purchases on my Discover card including one just down the street from their NY office.



By Sam
Jan 10 2021

They horrible!! Never got a diagnose. And they did was text and it took 40 mins for nothing.



By Paul Masters
Jan 08 2021

We're disputing the charge right now. Waited 2 hours for a Dr, nothing, got billed twice. Credit card merchants should cancel your plates for medically frauding people.



By Sarah abbott
Jan 07 2021

I have an impacted wisdom tooth that i have put off having pulled simply because dental procedures are the worst and given the covid situation i didn't want to to have to deal with the possibilty of getting sick and trying to heal at the same time. Due to my procrastination my tooth has become infected. I used this app hoping to get some antibiotics to clear it up before my dental appointment. I made it through thd mile long questionnaire and was asked to submit a front and back picture of my drivers license. It seemed odd. I have used other telehealth apps before and have never been asked to do that. That should have been my first red flag. Nonetheless i submitted it. I waited approximately 2 hours for a doctor to contact me. The first thing he asks for is a picture of my tooth. I don't know about you but even having someone else take a picture at the dentists office is a challenge in itself it is an insurmountable task alone. Especially when using the low resolution camera on the app because it wouldn't let me attatch a photo from my phone for some odd reason. After 5000 different angles and multiple texts to try to get the doctor to understand basic human language he disconnects from the chat. Now i am 20 dollars short, in terrible pain, and will have to do this all again tommorow with my pcp. Don't waste your money or your time with these cracker jack box doctors and subpar app. You will get RIPPED OFF! Teledoc may be more expensive but it is less of a headache!



By Theresa D
Dec 04 2020

THIS IS A SCAM - THE DR'S do not offer anything and will just refer you back to your primary care dr. I bought the plan to get a prescription for a herpes outbreak, I've had herpes for about a year now and never had any problems getting any anti viral to treat it ..... until now. The dr I talked to literally said "follow up with your gynocologist " and when I asked to speak with someone else that was denied because it is "against policy" and told me they couldn't prescribe anything without "proof" of herpes and then she wanted me to send a picture of my vag which I declined - this thing is a joke DO NOT WASTE YOUR MONEY OR TIME ON THIS



By Kristin
Nov 29 2020

I just purchased the 9.99. The dr left me in pain with no solution. I want an immediate refund. And I waited hours for the nonsense.



By Kristina
Nov 21 2020

K HEALTH is awful charged me money for insufficient help. The doctor letter given was ridiculous and not excepted in the medical field. Therefore because I didn't get any answers or treatment I had to go to Urgent Care an spend more money just to get the help needed. I would not recommend this to my worse enemy. This site is AWFUL



By RDR
Nov 19 2020

K Health App and Services are horrible. The company uses false advertisement in stating that it will provide customers with antibiotics to treat illness. This is not true. They only take your money and do nothing to assist you with your illness!!! Wait times are two hours or more. Horrible Customer Services and Medical Doctors that are incompetent exist to solely take your money. I DO NOT RECOMMEND THIS APP NOR ITS SERVICES!!! BEWARE!!! IT IS A SCAM!!!



By George A
Nov 07 2020

Dont waste your time and energy. If you think u will be prescribed the medications that you are using then you are wrong. Save your money.....



By Patricia Dame
Oct 04 2020

Horrible just took my money then nothing !! Be aware this is total waste and good reviews are fake check it out



By Deborah Hrris
Sep 10 2020

I signed up for the $9/mo plan and never could get anyone either in a chat or by phone. Now they are saying I own $27. I wan to cancel this account ASAP. Please cancel this for me!!



By Jj
Aug 25 2020

khealth is a scam dont even get hooked up to this app.its worthless and you get charged for nothing its a fraud





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Why should I report an Issue with K Health | Telehealth?

  1. Pulling issues faced by users like you is a good way to draw attention of K Health | Telehealth to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a K Health | Telehealth customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using K Health | Telehealth.


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