My Health Toolkit® for BCBS Reviews

My Health Toolkit® for BCBS Reviews

Published by on 2024-11-15

🏷️ About: My Health Toolkit is a mobile application that provides easy access to BlueCross benefits. It allows users to access their BlueCross ID card, view their health plan benefits, check the status of their claims, find doctors and hospitals in their network, and check the balance of their health savings account, health reimbursement account, or flexible savings account. The app is available to members of BlueCross BlueShield of South Carolina or BlueChoice Health Plan, and some other BlueCross plans.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
42.5%

👿🤬😠 Negative experience
35.9%

🙄💅🫥 Neutral
21.6%

~ from Justuseapp.com NLP analysis of 1,142 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Paying my monthly premium is easy

- Accessing my insurance card is convenient

- Viewing my benefits & claims is helpful

- Easy to use

- Find doctors within my network

- Everything about my health insurance policy is accessible in one app



Read 31 Customer Service Reviews 👿🤬😡😠💢😤

4.4 out of 5

Won’t let you search

2022-05-22

I have been trying to find a dentist. MyHealthToolkit (and the website) both say there is no doctors, nurses, dentists, or even hospitals within 20mi. I literally can see multiple hospitals from my window right now. There is no “customer support” option so I can’t ask anyone to fix it, thus this review.

The app doesn’t even work

2022-06-23

When I click to MyHealthToolkit it goes to a black screen, after trying to use MyHealthToolkit several times and re-starting the phone without success, I decided to uninstall MyHealthToolkit hoping that after reinstalling it I’d be able to finally get in, but I was wrong! MyHealthToolkit is not in my phone anymore and I can’t even re-download it because the only button available is “open” that doesn’t work BECAUSE IT’S DON’T HAVE MyHealthToolkit !

BCBS doesn’t care about you

2022-07-24

Screw these guys. They don’t care about you or your health. I used MyHealthToolkit to get some cost estimates for basic health needs. They don’t cover a dime of therapy. They only pay $2,000 out of $10,00-$15,000 for childbirth. Whenever I go to an appointment for women’s preventative health it costs me over $100 just for the copay. I absolutely hate them.

App stuck in loading

2022-08-25

Love MyHealthToolkit ! Everything I need is right in MyHealthToolkit . Recently my app has been stuck in loading and I can’t get to my information. Once that’s fixed I would definitely rate MyHealthToolkit 5 stars !

UI Layout Issue

2022-09-26

App works great and is easy to use.

BCBS of SC App

2022-10-27

I love MyHealthToolkit, everything I need is right at my fingertips. It is very easy, user-friendly and accessible. One of the best healthcare apps yet!

Great app!

2022-11-28

Offers everything I need to access my policy data

Simplifying life - paperless❣️

2022-12-29

I have used MyHealthToolkit for at least a few years, and appreciate it so much! It is so useful for paying my monthly premium, accessing my insurance card, and viewing my benefits & claims, too! I love that this is ALL available right here- in MyHealthToolkit on my phone!

Easy to use

2023-01-30

Has everything I need to manage my benefits. Love the digital ID card, great to not have to carry a card anymore.

Amazing

2023-03-03

This is extremely helpful. Thank you for making access to this info they way I want it!!

Great App!

2023-04-01

Simple and user friendly app. I use it to review my claims and EOB. Also, very useful to have a digital ID card image available anytime I need it.

Easy access to health coverage!

2023-05-03

I so appreciate this new app! So handy to be able to access my ID card or check my claims. Works great on my iPhone and iPad.

Everything in one place

2023-06-03

I love it! Everything in one place and goes everywhere I go! I love eEOBs. I can’t sand paper piling up in the house. This method is perfect!

Helpful

2023-07-05

It’s very helpful for everyday things! And it integrates well with their website when needed.

Great App

2023-08-05

I love MyHealthToolkit not only can I pull up my coverages with one touch but I can also pull up all my perks that come along with this insurance.

Great App

2023-09-06

Allows easy access to medical benefit, claims and EOBs. FaceID allows seamless access without entering ID and password each time. It’s easy to use and works well.

Great app for 2019!

2023-10-08

I do everything on my phone. It’s nice to have this where I need it as well. So much easier to use than worrying about having my card at all times. Thanks BCBSSC!

Very Convenient!

2023-11-08

I enjoy having the information available at all times!

Much Improved!!

2023-12-10

I was shocked to see 3.0 stars! I actually love MyHealthToolkit, and it has everything about your entire health insurance policy accessible in one app. You see your health claim, pharmacy claims, and even the EOB build into MyHealthToolkit . I rarely have to contact BCBS because of MyHealthToolkit.

Great and helpful

2024-01-10

MyHealthToolkit has helped me find everything I need, from mental health to my physical health. It’s easy to use and I love that I can find doctors for what I need them for within my network. No more calling every office to see if they are in network !

Blank pages loading

2024-11-21

Tried to use the “Find A Doctor” on both the website and MyHealthToolkit . Each time a blank page comes up and I have no choice but to close the window and try again. No success and so frustrating. I used zocdoc instead.

What happened?

2024-11-21

MyHealthToolkit had been working very well until this last update. Now MyHealthToolkit crashes before it can fully open. I deleted it and downloaded it again & the same thing happens. It is completely unusable unless something is done to fix it.

Password not saved after the last update

2024-11-21

I have to type in the password every time I open MyHealthToolkit . In the past I can use my fingerprint to login but now it doesn’t give me that option or save the password .

Unable to access

2024-11-21

Every since the update, I haven’t been able to access anything on MyHealthToolkit . It was working well before the latest app update

Update needed

2024-11-21

Worked for me until iOS 12. Liked having benefits easily accessible. Now it crashes as soon as it opens. Any updates planned?

Touch ID no longer works

2024-11-21

After this latest update Touch ID no longer works. Step backwards. Used to be great to access this data.

Beautiful design

2024-11-21

I love the look of MyHealthToolkit. The display is delightful and makes looking up information easy.

Helps me keep doctors straight

2024-11-21

Doctors office didn’t know my copay. I used MyHealthToolkit and, in an instant, showed the person my copay information.

Great app for on the go!

2024-11-21

I love being able to access my digital card and my HSA balance.

Great app!

2024-11-21

Easy to see and manage my benefits. Glad to have everything I need at my fingertips!

Chris Wagner
2023-05-04

Terrible. Completely unorganized. Can't even sign in witht he most basic information such as last name and DOB. Customer service is NO help at all. Terrible



Is My Health Toolkit Safe? 🤗🙏


Yes. My Health Toolkit® for BCBS is very safe to use. This is based on our NLP (Natural language processing) analysis of over 1,142 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for My Health Toolkit Is 54.2/100.


Is My Health Toolkit Legit? 💯


Yes. My Health Toolkit® for BCBS is a totally legit app. This conclusion was arrived at by running over 1,142 My Health Toolkit® for BCBS User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for My Health Toolkit Is 81.7/100..


Is My Health Toolkit® for BCBS not working? 🚨


My Health Toolkit® for BCBS works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with My Health Toolkit® for BCBS? Post a Review




Features

- Access to BlueCross ID card

- View health plan benefits

- Check status of claims in real-time

- Find doctors and hospitals in network

- Check balance of health savings account, health reimbursement account, or flexible savings account

- Available to members of BlueCross BlueShield of South Carolina or BlueChoice Health Plan, and some other BlueCross plans

- Does not work for FEP (Federal Employee Program) members or Medicaid members.