FAX from iPhone Free: Send Now Reviews

I have been using Easy Fax for my business, and I communicate with dozens of companies that need to fax me on a regular basis. Everything seemed to be going fine for a few months until one day my fax number disappeared! When I would open FAXfromiPhoneFree , it would prompt me to select a fax number as though I had not done so already. Despite paying already for an annual subscription and being nowhere near my renewal date, Easy Fax dropped my number, which sent my business into a death spiral that is taking me weeks to fix! I’m talking having to edit my website, print new business cards, and change my information with a long list of companies who I do business with. Worst of all, I have missed out on important opportunities because of faxes being sent to my previous now nonexistent number. Despite emailing customer service several times, I have never once received a response, and so I have been forced to select a brand new number, just so I can continue operating. I will definitely not be renewing my subscription, and I’m actively looking for a more reliable fax service that won’t fail me. I couldn’t be more disappointed.

I like FAXfromiPhoneFree because it works! I needed it to send in invoices to school to show prooof that my job was paying for my classes and a proof of my grade and since I didn’t have a fax machine at home FAXfromiPhoneFree was perfect. I take the picture, plug in the fax number and it sends it off. It really is a great app.
What I didn’t like is that it changed to a point where you had to subscribe to purchase and NOW I can’t unsubscribe from FAXfromiPhoneFree . I’m finished with school (woot-woot!) and I cannot unsubscribe and am getting an auto renewal to my iTunes account. You look under their subscription policy and it says to turn off auto renew under account t setting. Well guess what. There is no way to turn off auto renew or account settings on FAXfromiPhoneFree or under my own personal settings for FAXfromiPhoneFree on my phone (iPhone). I emailed them twice as that is the only way to contact them and have not heard back so now I have resorted to this. So fingers crossed for me peeps

App works but not worth it if this is an ongoing issue. Fix FAXfromiPhoneFree if u want to keep customers

I’M ONLY CHECKING THREE STARS BECAUSE IT SEEMS AS THOUGH EASY FAX BLOCKS CUSTOMERS HONEST NEGATIVE COMMENTS 👀

I sent a fax on December 26, 2017 that I was charged for by Easy Fax and told that the fax was sent. However, the receiver never received the fax yet Easy Fax checked it off as sent. I informed Easy Fax of the problem through their given email under their contact information given within FAXfromiPhoneFree yet never received a response back from them at all. Yesterday I sent the fax again and don’t see any confirmation at all that it was sent yet Easy Fax took the money (credits) away from my account that makes it twice that I paid now. Please refund my 40 credits! I should have received a confirmation of the fax that was sent yesterday yet I did not. The only fax that is showing sent is the first one in dispute that was sent December 26, 2017. Yesterday’s fax which was January 31, 2018 no confirmation showing at all yet my credit once again taken away. The fax was sent to the same receiver yesterday by the way. So far nothing!

The one free fax i was offered wouldn’t work because it only included ONE page which was the cover page. I couldn’t fax the actual documents i needed to fax included in that free fax, so what’s the point of a free fax? I decided to try the 3-day trial of the pro, tried faxing the complete document. Says delivered from FAXfromiPhoneFree , but the recipient NEVER received it. I fax all the time to this same recipient but just happened not to have a working fax anymore until my machine was replaced. FAXfromiPhoneFree is a SCAM. It says both on FAXfromiPhoneFree and in the settings of Apple subscription that if you cancel at least 24 hours before the3-day trial expires that they will NOT charge you for the subscription. I cancelled the SAME day i started the free trial in settings as instructed. That means i cancelled two days prior to the deadline to cancel, and yesterday, they STILL charged me the $100 subscription. Requested refund immediately from Apple and they WILL refund. They need to take FAXfromiPhoneFree and other similar scam apps OFF the Apple store. Ridiculous. People are struggling as it is.

I got FAXfromiPhoneFree for the convenience of not having to leave my home to UPS to use their fax machine. I previously tried another app that attempted to take over a hour to send, in which it never did. A couple of weeks later I try FAXfromiPhoneFree and it had glitches and never gave me notification if the fax was sent, so when I contacted their support team, they were not able to answer my question in wanting to track it since I never got confirmation and ended up just telling me I couldn’t receive a refund. That’s not what I was asking for! I ended up driving to UPS to get the job done. So... this is yet another disappointing fax app that I wasted my time on when I could have drove to UPS and got the job done faster. Not all apps are designed for convenience and I for sure will not be trying another app like this in the future. Using gas to drive a few miles is WAY MORE worth it.

FAXfromiPhoneFree is INCREDIBLY FRUSTRATING and I wish I NEVER DOWNLOADED IT. First of all, I started out with a trial subscription to see if I wanted to use FAXfromiPhoneFree and then DELETED the subscription because it was too slow and had too many bugs for me. I then get billed for the whole entire year AFTER I CANCELLED THE SUBSCRIPTION. I emailed them to let them know what happened and no one ever responded to the email. I figured ok.. now I’m stuck with FAXfromiPhoneFree. So I start using it now that I have to (instead I wanted to buy a different app but since I had paid for this one I was going to use it) and my faxes DO NOT SEND. I’m telling you... they DO NOT SEND THE FAX. To make matters worse they tell me that I have to renew my subscription that should be active for a whole year and now I can’t even try to send ANY FAXES. they never refunded me either. FIND A DIFFERENT APP. IM TELING YOU THIS STRESS IS NOT WORTH IT!!!!!!!!!

I would like to start by saying that I only used FAXfromiPhoneFree to receive a fax and it worked quickly without any issues. I did not send any faxes therefor cannot say whether it works well or not.
My issue is with the support service that never responded to my emails. There is no way in FAXfromiPhoneFree to turn off the auto-renewal . The “subscription” button in FAXfromiPhoneFree only tells you that you can turn off auto-renewal in the account settings. There is no account settings within FAXfromiPhoneFree and there is no option of turning off the auto-renewal within the apple account settings. And of course I was charged the monthly fee because of the auto-renewal. I still don’t know how to turn it off and the support service still has not gotten back to me (It has been more than a week).

Downloaded FAXfromiPhoneFree , paid to sign up for my own number for some important medical documents, upon trying to receive the reply fax, my number was gone. After four unanswered emails to their customer service, they finally wrote to say the problem has been fixed. I tried again, and it had not. I wrote them twice more to inform their customer service of this, several weeks of past and I have not received the pleasure of a response of any sort. Also, apple’s App Store only refunded about 30% of what I paid in subscriptions and tokens. As a simple statement of fact, I never received what I paid for, I received next to no customer service, and very little recompense, the colloquial name for which is being ripped off.

This thing works like it’s supposed to; which is to say, it works. One expects that from an app. But what’s special about Easy Fax is this: I had a complicated question, and their customer service responded promptly, with clear, kind, well-written communications.

Often with business-focused ‘pragmatic’ apps like this you feel like the support is robotic and unintelligent and uncaring. Easy Fax support is the opposite of this. Thank you for a very good product and a very good experience, which was enough to trigger me to write an App Store review for the first time in years.

I downloaded FAXfromiPhoneFree because I needed to send an urgent fax and wanted to avoid leaving the house. There has to be a better one out there. Here are the issues I encountered...
-It wouldn't attach a Word doc from iCloud. I had to print the documents and then scan them together into 1 file. Very inconvenient.
- You can't add and send multiple documents in one fax. You have to fax each document separately.
- The credit system doesn't make sense. It's 10 credits to fax 1 page. Why? They should just make it 1 credit per page since the only thing you can do with FAXfromiPhoneFree is fax pages. Sure, the math is easy, but 1 credit per page is common sense.
- It supposedly sent the fax bc it deducted the credits, but FAXfromiPhoneFree doesn't have a way to confirm.
- It is now telling me that I have a draft saved, but I didn't save a draft, I sent the fax. So did it send the urgent fax through when it was supposed to? Who knows. I'll have to keep bugging the recipient to see if they got it.

Just wanted to warn the next person before you purchase credits and are very disappointed.

🅿️1️⃣3️⃣🅰️5️⃣3️⃣ READ❗️❗️
I made a mistake by not reading the reviews prior to installing FAXfromiPhoneFree but I am glad that after a google search, I learned how to properly cancel the subscription. FAXfromiPhoneFree could’ve charged me $9.99 monthly even if I uninstalled it.😤 To ‘cancel your subscription’ FAXfromiPhoneFree suggests to go to settings and cancel it there, but you can’t actually finalize cancelling your subscription on FAXfromiPhoneFree 🤦‍♀️. ❌STEPS TO❌
❌CANCEL❌YOUR❌ SUBSCRIPTION❌:

1. Go to FAXfromiPhoneFree Store
2. Click on the blue icon on your top right corner
3. Click on “Manage Subscriptions”
4. And there you will see in red “cancel subscription”

I hope this was helpful and if it was please give this review a like so that others can see it too :)

I have had no problem receiving faxes, but sending has been a problem. I’ve had one (of 3) faxes to fail twice. I emailed them twice to have my credits refunded, but still gave not gotten a response. It’s been about 2-3 months now. No refund. No response.

A few weeks later, my fax number all of a sudden isn’t working, although they have been paid. I contacted Easy Fax to determine what was going on and STILL no response. AND the fax number could not be transferred and reconnected with another service, so all of my printed material has this non-working fax number on it. This is extremely bad for business.

I will not be using any of their apps again. I can’t run a business like this.

I usually read the reviews before I do anything, but thought it’s just a faxing app. FAXfromiPhoneFree charged me $20 even though it says you can cancel within 24 hours during the trial period if you do not purchase a subscription. They trick you with that because it doesn’t allow you to even send anything with choosing a subscription. They lie and say the first fax is free but will charge you within 24 hours of sending the fax. My fax didn’t even go through. FAXfromiPhoneFree is a waste, I recommend reading all reviews before buying. I also noticed many people talking about the poor customer service, which must be why they don’t respond to reviews. Wish I could give this company 0 stars.

I used to use Easy Fax and I bought credits already. Today March 5, 2021, I try to use FAXfromiPhoneFree and it immediately crashes. I checked the website and I see nothing going on. I’ve restarted my phone. FAXfromiPhoneFree doesn’t work. Looking into FAXfromiPhoneFree , they updated it to fix bugs in February. I haven’t used FAXfromiPhoneFree since 2020, and now am in need to fax and cannot use what I paid for. Please fix this and I will update my rating. In the past I would have rated 5 stars, but cannot at this time with it crashing. This has been the only faxing app I used because it lets me pay for fax credits instead of a subscription which I liked. I don’t have to fax except 2-4 times a year.

I had to have a fax number I can receive faxes on for court documents (who else uses fax anymore?!) so I found FAXfromiPhoneFree.
I had 2 important time sensitive papers faxed to me by the court. I got the pop up notification that fax has arrived but once I opened FAXfromiPhoneFree it didn’t show. The first one finally showed with over a day delay, the second one (today) has yet to come, I got the notification early this morning now it’s almost 2 pm, still not actually showing up on FAXfromiPhoneFree .
I tried to reach customer service with the first delay, I never heard back from them.
The document was extremely time sensitive so I needed to access it, I knew it was sent but had no idea what it said. Extremely frustrating!!

I needed to FAX something quick so I signed up and paid the $7.99…even tho the first fax was supposed to be free…it wasn’t. It renews weekly, so I figured I’d pay the $7.99 and cancel later…WRONG! FAXfromiPhoneFree says to cancel: just go into FAXfromiPhoneFree settings…but FAXfromiPhoneFree settings don’t have a cancel option…it just takes you back to the Home Screen. I’ve sent several emails to their support team, no response, but the automated renewal is right on time. $7.99/week. Unless you’re going to FAX regularly this is just a money trap. Literally…I CANNOT CANCEL…APP TRAP.

So this does what is says it does and the process of faxing is fairly easy and streamlined. However, when I tried to complete my first free fax I discovered it’s not the first fax that is free but rather the first page. My bad, I thought, I’ll just do the free trial option that it promoted me to in order to send my fax. FAXfromiPhoneFree only allowed me to choose between a month or a year. I selected the month trial and despite advertisements as a free trial, was charged that same day. I’m guessing the free trial only applies to the week long period. I disputed and got a refund but clearly there is a process in place to trick users into monthly subscriptions vs the advertised free trial.

So I paid for the monthly subscription, sent my first fax, even though I had to upload files to Dropbox then redownload said files just so I could fax them. Instead of just adding the files from my files folder. Um seriously is this just an IOS thing or what ??? But the main reason I’m writing this is because I opened FAXfromiPhoneFree to see if the fax I’m expected came, just to find out my fax number don’t exist. Now I said I paid for a month’s service and how do you explain this ? One day I have a fax number then poof it’s gone..
So my personal opinion is to use a web based service, or anyone else except these guys.

FAXfromiPhoneFree was working great since I started using it last August and would have given it 5 stars. Subscribed to the monthly $10 and had my own fax number and was able to send and receive without any problems. It's a huge part of my business and was working smoothly thru May. Well, apparently, i've been paying the $10 for the past 2 months and realized I lost my fax # even after the updates. Don't know why, emailed them and never heard back, and was waiting on a very important fax that clearly never got sent thru.

UNRELIABLE AND DISAPPOINTED. Time to create new business cards bc FAXfromiPhoneFree is joke now.

I had a fax that I urgently needed to send while I was out of town and nowhere near a fax machine. I downloaded FAXfromiPhoneFree and paid $4.21 to send a fax through FAXfromiPhoneFree . The agency that the fax was sent to contacted me as soon as they got it. It was absolutely unreadable. It arrived in a tiny, illegible form. I immediately emailed customer support for FAXfromiPhoneFree about the issue. I NEVER received a reply. There was no attempt to remedy the situation or offer a refund. It had been over 4 days with no contact. I cannot stress enough how much FAXfromiPhoneFree is a rip off. They will gladly take your money, not deliver a viable product, and then not answer a valid email. Search elsewhere for a working fax app.

I can’t cancel my subscription it says to go in settings to turn off auto renew but there is no option to do so in the settings, I have searched through everywhere in the settings but can’t find anything. I have emailed support twice to resolve this issue and have never received a response. I’m paying 9.99 a month for something I don’t use!

I loved FAXfromiPhoneFree, and I used it for all my faxing needs. However, I lost my phone and when I downloaded FAXfromiPhoneFree again, my fax number and prior faxes were not there. This seems strange since all of my other apps came back with all the information intact. I can’t find a place to sign in, and I have emailed twice to find out if there is a way to recover this information. For one thing, I had credits that I had paid for. For another, I have given out the fax number. If that could have been fixed, this would have been a five star review.

It was so easy to download FAXfromiPhoneFree I was able to fax right away this is the most beautiful thing I’ve ever experienced in a long time when it comes to phone apps and stuff but I will recommend you to all my friends and thank you so much for making my life easier it’s a pleasure to have you on my side

I downloaded FAXfromiPhoneFree and bought credits to fax. However, this is not an app I want ( nor could afford) to use. I tried to cancel my subscription via my Apple ID but FAXfromiPhoneFree doesn’t show up under my subscriptions and there is no way to cancel via FAXfromiPhoneFree itself. I’ll probably get charged for a month before I hear back from the service department ( if I do at all)
In addition, the fax I sent had horrible resolution and I am hoping the information I needed to send will be discernible on the other end. Save your money and go fax at your local library for .25 a page.

I set up the account just as instructed. I contacted to company I needed to receive a fax from and provided the number assigned to me as my fax number. I received a notification from FAXfromiPhoneFree saying I received a fax from the company. When I opened FAXfromiPhoneFree and went to incoming faxes there was nothing there. I gave it some time thinking I could be a connection error or slow WiFi but nothing ever came through after making the changes needed to improve signal. I would definitely not use FAXfromiPhoneFree and save your money. There are other options cheaper and easier

Had to fax documents and was tired of trying to find a place to fax from this was really easy ( not tech savvy ) got confirmation it went thru only down side is I would have loved to just pay for my documents instead of buying credits I may not use for awhile. But still worth it

Whenever I get down to like 20-30 credits it’s like FAXfromiPhoneFree reboots itself and I loose those credits . This is the second time this has happened ! So annoying. I just opened FAXfromiPhoneFree and it’s as if I never had he all before . It says to give it a free try with 10 credits . But where are my other 20-30 credits? That I paid for ? This is the second time this has happened. Fix this please . Other than this I have no issue with FAXfromiPhoneFree . It sends my faxes and the receiver always gets it .

FIRST PAGE is free. Not the first fax. This includes the cover page in the calculation, so even if you are only faxing a single page, if you include a cover page you will need to pay something. My first fax was two pages plus a cover page. Ended up having to pay for 5 pages ( the smallest option they offer). I thought the entire first fax was free. I was wrong. Once I use the last two faxes I paid for, I'll be deleting FAXfromiPhoneFree. The price doesn't bother me. The misleading ad does.

I’ve never sent a fax before and on top of that, I was in a bit of a bind and I was looking for a fax app that would let me fax something for free. I ended up downloading two useless apps before trying this one and it actually gave me “credits” to send something for free! I HIGHLY RECOMMEND FAXfromiPhoneFree TO EVERYONE!

Something is wrong with FAXfromiPhoneFree. It worked very well before. Then I paid more tokens or whatever you call it, to send an fax on Friday and had it all set up and then hit send and then it went back to a page of just the icon filling up the screen. I tried many times since and when I click on it that’s all it does, just a screen of the icon. If I delete FAXfromiPhoneFree and try to download it again I’m afraid it will lose my money I’ve paid on it. Need a refund so I can get a different fax app.