Contact Fax from iPhone Support

by She'd Juridical

The one free fax i was offered wouldn’t work because it only included ONE page which was the cover page. I couldn’t fax the actual documents i needed to fax included in that free fax, so what’s the point of a free fax? I decided to try the 3-day trial of the pro, tried faxing the complete document. Says delivered from the app, but the recipient NEVER received it. I fax all the time to this same recipient but just happened not to have a working fax anymore until my machine was replaced. This app is a SCAM. It says both on the app and in the settings of Apple subscription that if you cancel at least 24 hours before the3-day trial expires that they will NOT charge you for the subscription. I cancelled the SAME day i started the free trial in settings as instructed. That means i cancelled two days prior to the deadline to cancel, and yesterday, they STILL charged me the $100 subscription. Requested refund immediately from Apple and they WILL refund. They need to take this app and other similar scam apps OFF the Apple store. Ridiculous. People are struggling as it is.

by M.Rae

I got this app for the convenience of not having to leave my home to UPS to use their fax machine. I previously tried another app that attempted to take over a hour to send, in which it never did. A couple of weeks later I try this app and it had glitches and never gave me notification if the fax was sent, so when I contacted their support team, they were not able to answer my question in wanting to track it since I never got confirmation and ended up just telling me I couldn’t receive a refund. That’s not what I was asking for! I ended up driving to UPS to get the job done. So... this is yet another disappointing fax app that I wasted my time on when I could have drove to UPS and got the job done faster. Not all apps are designed for convenience and I for sure will not be trying another app like this in the future. Using gas to drive a few miles is WAY MORE worth it.

by Yulyee

This app is INCREDIBLY FRUSTRATING and I wish I NEVER DOWNLOADED IT. First of all, I started out with a trial subscription to see if I wanted to use this app and then DELETED the subscription because it was too slow and had too many bugs for me. I then get billed for the whole entire year AFTER I CANCELLED THE SUBSCRIPTION. I emailed them to let them know what happened and no one ever responded to the email. I figured ok.. now I’m stuck with this app. So I start using it now that I have to (instead I wanted to buy a different app but since I had paid for this one I was going to use it) and my faxes DO NOT SEND. I’m telling you... they DO NOT SEND THE FAX. To make matters worse they tell me that I have to renew my subscription that should be active for a whole year and now I can’t even try to send ANY FAXES. they never refunded me either. FIND A DIFFERENT APP. IM TELING YOU THIS STRESS IS NOT WORTH IT!!!!!!!!!