Scanner Pro - Scan Documents Reviews

Scanner Pro - Scan Documents Reviews

Published by on 2024-10-25

🏷️ About: Scanner Pro is a scanning app for iPhone and iPad that allows users to scan various documents and turn them into high-quality PDFs. The app has advanced image processing features that automatically detect borders, correct perspective and distortions, and remove shadows. It also supports text vision (OCR) and full-text search, allowing users to convert scans into text and search through the text of their scans. Scanner Pro has a built-in PDF converter that can easily convert PDFs to Word, Excel, PowerPoint, and Text. The app also has smart workflows that automate multiple actions in just one tap, auto-upload to cloud, and password protection features.


       


Overall Customer Experience 😎


🙄💅🫥 Neutral
36.7%

😎👌🔥 Positive experience
32.8%

👿🤬😠 Negative experience
30.4%

~ from Justuseapp.com NLP analysis of 300,814 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Refreshed interface brings the experience up to date and able to aesthetically compete with its peers

- Ability to change the color scheme/themes, especially with many people utilizing dark mode

- Works well and rarely encounters any hiccups



Read 26 Customer Service Reviews 👿🤬😡😠💢😤

4.9 out of 5

Awesome app, questionable team

2022-05-25

Love using Scanner Pro. Been using ScannerPro for over 4 years and always works well while rarely encountering any hiccups.

The one piece that is concerning though is that the team claimed to have just banned Russian users in this last software update. This is deeply concerning as these citizens are being punished for the actions of their government. Those 2 entities are not the same, and one group has significantly more influence and blame than the other. These citizens are already having a tough time being strung along into a conflict that 99% of citizens don’t care for. I’m not talking down what’s happening in Ukraine; just wanted to highlight that your actions are not helping anything conflict-related, and are only hurting average citizens who want no part in conflict and are just trying to live their lives + look out for their family. Just something to think about..

Will change review to 5 stars when the creators stop cancelling Russian citizens who have been strung along into conflict against their will + are already dealing with deplatforming across financial platforms (banks, credit/debit card, fintech apps).

It used to be my goto scanner app...

2022-06-26

I used to use ScannerPro all the time to scan my important documents so that I can have them on all my devices wherever I go...Until I started having trouble accessing my documents when I needed them most. If my signal is weak then I usually can’t access all of my documents because they’re all in the cloud and not actually on my devices. Or if I can access them it takes forever to populate in ScannerPro . Just recently I had to retrieve a very important document but my signal was weak so I couldn’t retrieve it at the moment I needed it. It was very frustrating. This has happened to me several times and it’s come to the point where I just stopped using ScannerPro for scanning and I started using the Apple Notes app which has made it much easier to access what I need when I need it. And also even if I do have a decent signal it takes so very long to load up all my documents. It’s possible I just have so many documents in ScannerPro but that’s because I used it and relied on it so much until now. I really like how I can fax documents straight from ScannerPro but until these problems get fixed I’m just going to have to go elsewhere..

Years Gone By

2022-07-27

It’s been years since I’ve used ScannerPro. I stopped using it and had deleted it from my phone since sometime between the time I purchased it and 2016. I deleted it because I was not happy with it. The only thing is that it’s been so long I have forgotten why I stopped using it. It’s possible that I deleted it because Apple switched to iCloud and I couldn’t use iCloud because I was afraid that one of my other app’s data would end up in the hands of the developers. It’s a long story. But I will try to explain. I have a journal app that has been abandoned because it was replaced by a new app with a subscription. I missed the cutoff date for the new app because my mother was very ill in a nursing home. So I wasn’t aware at the time that the old journal app was going to get left behind. And now I still have the old app because I don’t want to pay for a subscription only to have all my life’s history on a new app that handles my data instead of Apple, and have to pay for it too! Well, my loss. That’s the end of my story. And now my mother is gone too.

Almost Perfect

2022-08-28

There's a lot to love about ScannerPro. It's simple, intuitive, and does a great job at recognizing pages and transforming them into quality scans. I love the custom share sheet and integration with iCloud Drive.

It's almost perfect, but I'm deducting two whole stars in hopes that it'll bring attention to the fact that ScannerPro chokes when I need to scan more than a handful of pages. For example, I wanted to scan 35 whole pages yesterday. By the 8th page, ScannerPro was glitching out and slowing down on me. It was barely usable, but it worked—up until when my phone (a 7 Plus) literally overheated and rebooted. My scanned pages were still there in ScannerPro , but it was a nerve-wracking experience when I really just needed the scan done quickly and uploaded. I understand that it must take a lot of processing power for Scanner Pro to do what it does, but if I paid for a Pro app, I'd want to be able to seamlessly scan a whole bunch of pages in one go.

Regardless, if your particular use case is light, you'll be satisfied with Scanner Pro.

Incredibly good

2022-09-29

Update: I frequently have an issue with ScannerPro not uploading files to the cloud. I have to manually upload selected files very often. This may occur if I don’t have a connection to the internet at the time of recording the file, but I’m not certain. If so, you would thing ScannerPro would upload once a connection is established. I hope this is addressed in an update soon. This is very inconvenient, but I still like ScannerPro enough to use it multiple times each day.

I use this primarily to document all business receipts at the time of purchase. It has almost eliminated the need for my desktop scanner. I really like that I can set it to upload files to multiple cloud storage options (including Google Drive, iCloud and One Drive). At the time of recording the image, I amend the default file name to correspond with the filing system I use on my desktop. When I'm in the office, the files are already synced to the cloud sync file on my hard drive. I simply select all and drag them into the expense receipts folder for that month. Done. I also use this to record notes, business card info, etc. ScannerPro can be formatted to share files though any email program as well. Great way to convert something to a PDF and email it quickly.

Fantastic For An iPhone

2022-10-30

The only reason I didn’t give it 5 stars was because the OCR needs improvement on things like receipts. I tried to scan my receipts to put into a database that can parse all of the data to the proper categories, but most receipt quality is not great. So I did some experiments to see if it was only the quality of the receipt text, because I realized that if it was totally unrecognizable it would be impossible for any OCR. So I first did a scan of the whole receipt, with yielded many mistakes. So then I used the iPhone photo app to edit the same image many times, each time cropping off areas, leaving only the text that the OCR made mistakes on. This effectively zoomed in on the text, and each time the OCR had an easier time recognizing the text. I did this multiple times, zooming in on every area of the receipts, until it had recognized the entire receipt. So, since it is obviously possible the scanner app could do something similar and end up recognizing the whole receipts.

Nearly the Perfect Business Receipts Expense Scanner

2022-12-01

This is the best scanner app I’ve used for capturing receipts for business expenses. The capture to black and white, and downsampling to small sizes, coupled with sharing to email (I use SAP Concur that accepts emails to directly import into the expense pipeline), make a formerly tedious process a breeze.

There are a couple places in the UI that with some polish and a major enhancement will put this into “perfection” realms. Let users set a preferred email address that the email is sent FROM so there are fewer taps to share a scan in a workflow. I’d change my rating to five stars right there and be satisfied because the major enhancement is really a far reach.

The major enhancement is OCR and pattern recognition, so scans get the OCR metadata optionally embedded into the PDF, and the pattern recognition senses logos/patterns and lets you use that in workflows to alter scan titles or workflow actions. Then scans of a chain restaurant receipt for example, would automatically fill in a custom title and share to a predefined email.

Everything I need

2023-01-01

I have been looking around for a good document scanner for school use for over a year. I had tried most of the free scanner apps and all of them were garbage. Some had bad interfaces, and most had a monthly fee. I wanted an app that I had to pay for once, and can do everything. This is that app. Scanning documents is easy - especially multiple paged ones. I also love how ScannerPro can automatically upload scans to a folder in my school google drive. I love ScannerPro and would easily pay 10 dollars for it. My only thing I would have to say to the developer is to make a free lite version. One so people could do like 5 scans can see if they like ScannerPro , then get the pro version. If they offers this I would have gotten ScannerPro over a year ago. I want to thank the developer(s) for making such an awesome app.

Very smooth and glitch-free

2023-02-02

I use Scanner Pro for the purpose of reducing the physical space taken up in my filing cabinets. I’ll soon be 59 and have a long history stuffed into boxes that I have endeavored to send through my shredder. This application is intuitive and problem-free for me.

I have a suggestion regarding the filing of scanned documents that - if implemented - would make things more convenient. As it is, you can put multiple documents into a file with a name (let’s say “AUTO”), bit you cannot create subfiles within the original file. I own two vehicles and in the AUTO file, I have TRUCK documents and SUV documents as subfiles. What I would suggest is making it possible to make subfiles within the TRUCK and SUV files that I could name INSURANCE, SERVICES, FUEL, etc.

But I still love this application for its ease of use and the space it’s helping make a reality.

Owned for years; New update is nice

2023-03-06

Can’t say that I’m surprised to see folks complaining about the new update, as this seems to be the trend whenever something gets a makeover. Many times the negative reviews are warranted (Fantastical, Airmail — although these two screwed themselves for reasons in addition to their update rendering the apps into hot garbage). This time around, I can say that I’m not disappointed. All the claims regarding new (or kinda new) functions seem to be accurate enough, and I’m enjoying the refreshed interface, which brings the experience up to date and able to aesthetically compete with its peers.

To that end, I do have one feature request, which I would be surprised to learn wasn’t already in the works: it would be great to have the ability to change the color scheme/themes, especially with many people utilizing dark mode. Multiple options would be excellent, but even seeing an option to change out blue for grey tones and/or a dark mode would make me a happy camper.

Anyways, cheers to the folks over at Readdle. Keep up the good work!

Amazingly simple

2023-04-04

I never rate apps. But I had to rate this one. It’s incredible. Thank you to the other reviewers who convinced me to use this! I was using Tiny Scanner and tried iScanner. This one is perfect. It’s everything an app should be — intuitive, simple and efficient. You can have it automatically take the photos. They are very crisp. They are so easy to name and to adjust the color on. ScannerPro synced to my Dropbox effortlessly. When I upload subsequent documents to Dropbox, it pulls up the folder where I was before. Which is so great when I’m uploading lots of documents - cuts down on me having to click through all the other folders. I have a scanner on my printer 20 feet away from me, but this is so much faster and easier. I’m actually looking for more things to scan so I keep using Scanner Pro! Get it. Well worth a few bucks if you need a scanner app.

Priceless app

2023-05-06

I’ve been using Scanner Pro for years now and it’s an irreplaceable app for anyone looking for professional quality documents scanned in no time using cell phone. Result is a crisp, readable and neat PDF (or other format should you need it). I honestly believe this was one of my best purchases ever on AppStore.

On a side note, I couldn’t but notice some Serbian people commenting on 1999 NATO bombing of my country. Unlike them, I am old enough to remember the support Ukrainian people (and the government) sent us back then. They also took care of some of our civilian airline fleet (today’s Air Serbia), the same way there are several Ukrainian Boeings in Belgrade. Anyway, this is not about Serbia. Ukrainians are under attack by a bully who thinks they have to have it their way only because they have superior weapons. This is never right. Good for you for standing up to them.

Absolutely Excellent App!!

2023-06-06

I’ll keep it short and simple. If you need a scanning app for your smartphone, look no further. Scanner Pro is the best one you will find for some very simple reasons. I have been using Scanner Pro basically since they first offered it on the IPhone. Through the years it has transformed into an extremely important part of my communication regimen using my smartphone. It’s easy to use, intuitive, and all of the use options are logical, handy, and just plain smart. Combine ScannerPro with PDF Expert and you have basically everything you need to scan, assemble, and edit documents on the go with all the power of an office system right in your hand. Scanner Pro has become the ONLY scanner app I recommend. Period.

As a long time user from the beginning, big thanks to you folks for staying on top of the advancements with Scanner Pro!! Top shelf!!😎

Won’t use anything else!👌

2023-07-08

I’ve been using ScannerPro for YEARS! This scanner app has the easiest user interface and it has so many image options to display your scanned images exactly how you like. This is the only scanner app I found that has multiple settings you can pre-set before scanning and you can also make changes after you’ve scanned too. I love the option to automatically scan something when the image is just right, and then you can add another page and another page and another - it will just keep scanning each document. It’s really easy to store my documents in custom folders you can create right there in ScannerPro , or you can save them to your preferred cloud storage. After all these years, this is still the only document scanner I’ll use.

The best scan app

2023-08-08

I tried several scan apps before trying this one. I thought the others would be better quality just because they made you pay for a subscription. Boy, was I wrong. I couldn’t find a scan app that both did a good job scanning without giving me a blurry mess and also let me export in both pdf and gave the option to save the image file to my camera roll. Other scanners wouldn’t let you export to camera roll even if you were paying.

So I finally tried this one, which you only have to pay for once. It does an excellent job. If you’re scanning a multi-page document and one of the pages doesn’t come out right, you can just go back and rescan that page without having to rescan the whole document. It’s user-friendly, easy to use, and gives you lots of options. Has definitely made my life easier.

LOVE ease of use, flexibility and quality of documents..

2023-09-09

I really wanted to wait until I had thoroughly challenged ScannerPro and I am now ready to do a review. I am thrilled with Scanner PRO. The quality of the documents created really are as good, if not better, than the flat bed scanner on my desk. I can scan anywhere, anytime, and send as jpg or PDF file. It helps my remote communications (out of the office) look professional and crisp. I no longer use my desk scanner. This is faster and easier!
I am totally amazed at the quality and pleased with the simplicity and flexibility of ScannerPro. Several times we have been onboard our boat cruising and in need of scanning a document and sending. ScannerPro just rocks! Thank you to the developers!
I don't know if this makes a difference, but I use ScannerPro with both the small iPad Pro and, more frequently, with my 15" iPad Pro and even my iPhone. Awesome!!

Best app I’ve purchased

2023-10-11

I bought Scanner Pro three years ago and it continues to be the most useful and convenient app I own. Being on-the-go and not always having the time or access to a scanner, ScannerPro makes it easy to scan documents in color or B&W for future reference or use. The technology is accurate in capturing the image you want or you can manually adjust borders to get more or less of the document you need. Even if distorted or taken from an angle, ScannerPro will automatically adjust the image, so words and borders are straight and clear. You can email, add to, delete or retake scans. I use it all the time. I’ve only used the fax feature once and there is a small fee to pay, but it was money well spent when I needed to emergently send documents for clinicals. I highly recommend ScannerPro. My only request from developers would be to look into being able to attach scanned documents to already existing e-mail drafts.

Blown away

2023-11-11

I have owned ScannerPro for years and generally switched between it and Scanbot to get the best scans. I just used it again for the first time in a few months today to scan a multi-page document and I am blown away. Under fairly poor lighting conditions (at nighttime under a yellow lamp) Scanner Pro gave me a perfect OCR scan of my document. Both pages were perfectly aligned, the edges of the pages were perfectly clean, the angle looked perfect, the crease in the paper was gone, and the pages looked perfectly white even though I took the scan under yellow tinted lighting. I tested the scan’s OCR by searching a few random words (in PDF Expert) and it worked perfectly. Wow - I don’t know what secret sauce Readdle has been infusing into ScannerPro lately but it’s miles ahead of where it used to be, even though it’s always been one of the top quality scanning apps in ScannerPro Store. Bravo, Readdle! Keep it up! PDF Expert and Documents have been invaluable apps to me; I hope Readdle keeps pushing forward.

Some suggestions and questions

2023-12-13

I am one of your users and I am using Scanner pro on my iPhone. I have some suggestions and questions.
1. When I finish my scanning and I want to send the file to others directly using my iPhone, I cannot find the option "using the Airdrop" which I think is the most convenient way connected iPhones. This is question #1.
2. As a new comer to ScannerPro, I sometimes deleted files by mistake. Although ScannerPro can upload files onto the cloud storage, I still think there should be a place where we can find the files we've already deleted just like other products of yours, like PDF Expert. This can be really helpful especially when I have some important files.
3. The uploading works in a strange way sometimes that I can't understand. I always find the folders missing in my Onedrive and iCloud drive, and the files that supposed to be in those missing folders turns out to be in the primary folder. It's easy for me to delete some file in this way.
4. Still the problem of uploading. I think it better to let the files on my iPhone completely conform to ones on the Cloud disk. Sometimes I may scan one file several times to get the best one, and those files are all uploaded on to my iCloud so that I can't tell which one is the best when I open my iCloud. So the best way is that when I delete some files from my phone, they will also be deleted from my Cloud storage at the same time.
I'll appreciate it if you can improve some of the problems in the next version.

Crashes Unexpectedly & Continually UnSynchs

2024-01-13

I LOVED ScannerPro at first launch and a few years forward. The past year however has been PROBLEM AFTER PROBLEM to where it’s no longer a viable solution for personal and professional use. I have the same problems other users are reporting. Primarily frustrating is the constant unsynching from icloud. I toggle the button to synch, wait for things to “move”, and then a few minutes later find it unsynched again. This program used to work lightning fast and everything was there, right when ScannerPro was opened. The second most frustrating experience is the unexpected crashes of ScannerPro . Nobody wants to lose pages of scans and to start back at the beginning again. But that’s what happens now. Whoever “fixed” or “upgraded” this original masterpiece should be FIRED. Whoever kept it up and running so well in the initial days should be REHIRED with added pay and benefits. Unfortunately, I’m moving on and I now warn others against an app that I cheered used to cheer for.

Goodbye Scanner “Pro”

App needs improvement

2024-11-02

I have owned ScannerPro and used it for years. It is nice to be able to scan all my receipts on the road. Recently more and more companies are emailing receipts and I have a need to compile these into a PDF and send them via PDF to our finance group.

The problems are two fold. The only way to get the emailed receipt, whether it be a PDF or other type of document, into ScannerPro is screenshot it and then laboriously go back into the Scanner Pro app and import them into ScannerPro , where manual cropping is required. This contrasts with other scanning apps like Genius Scan which allows you to directly import them into ScannerPro itself from a menu that pops up in the actions tab (where you would forward the PDF or other document).

Second problem is when the screen capture is imported, the quality is so poor that others cannot read the actual document at all. This is likely a compression problem or, more likely, a result of the Scanner Pro app trying to adjust the resolution/color to one of it’s four pre-determined resolution settings.

I have asked Readdle to support the import direct function months ago with no progress shown. Therefore, I am likely making the leap to Genius Scan by Grizzly Labs until they fix these two issues. I do love Readdle apps and would easily assist them in explaining more as I truly believe they have an excellent suite of products. Problem is this is just not usable now for my circumstances.

Frustrating App

2024-11-02

ScannerPro was once a terrific tool w/few quirks. But sometime last year an update turned it into one of the most frustrating, and my least favorite but necessary, app. Prior to that update, it easily took pics/scans of docs, allowing the SAME adjustments as today, easily adding additional pages w/o issue, as well as saving, uploading to Dropbox & attaching to email or messages. Now EVERY TIME I try using ScannerPro I must retake pages 3, 4 or 5 times before it keeps a pic/scan - because the darn thing simply DISAPPEARED! Then when it looks like it keeps a shot, it disappears when editing - even after saving the darn thing! Oh boy, I've been trying other scanning apps, but others are much more cumbersome & not so intuitive. So until I find that elusive app that is easy, intuitive AND works properly, I'm stuck with this one. Too bad, they used to have a good thing!

Good Feature Set and Customer Service

2024-11-02

Update: It was more like glitch than loss of scans as all of the scans were still there in iCloud. Customer support was very helpful and responsive. I am giving 4 stars for now. I will switch it to 5 starts once I am completely sure that there are no more issues. I am overall satisfied with scan quality and the fine level control it offer in adjusting documents. I mainly paid for pro for it’s auto upload feature so that I don’t have to manually save each scans.
Update: Worse yet, they all disappeared suddenly. I lost lot of documents from phone fortunately they were auto uploaded already.
It auto adjusted borders on my documents and auto uploaded them to WebDAV server. Replaced all my good documents with bad scans. Now I will to fix them again one by one. Kind of wasted $5 when there are lot of free apps do the same thing. I bought it for it’s auto upload feature but it’s giving me more troubles than it’s worth it.

Love the OCR for school — one suggestion

2024-11-02

To echo more general reviews, ScannerPro rocks. I use it in conjunction with Readdle's PDF Reader for as much of my grad school reading as possible. However, here's a situation I experience often (and expect other students do, too) that this scanner could fix:

My instructors will scan a book on a photo copier that flattens the image and exports to a packet pdf. The edges of the pages will show with large swaths of black space for the scan area, and I can't import this document into Scanner to use its OCR functions. Currently (and I've tried a lot of things), I have to separate each page and save them as individual jpegs in Photos for Scanner to recognize and reassemble my document. This takes forever.

Please, could you add an import feature for pdf that let's us re-crop and re-OCR-scan the pages?

The best scanning app ever!

2024-11-02

I needed a scanning application in order to send in a few documents for college. I started by first using other applications that allegedly preform the same intentions, if the other apps let you past the first page of trying to purchase a ~$50 year long contract, when trying to scan your documents you will surely be prompted with a message to continue scanning by buying one of these obscene packages. By downloading ScannerPro, sure you pay a mere ~$4 but it’s, to my knowledge, a permanent installation of ScannerPro that allows me to scan books if I wanted to. On top of the perfect price relative to current market value, ScannerPro is incredibly versatile and extremely easy to use. I very much recommend ScannerPro to anyone who needs to scan anything! Great app!

Jeff Slater
2023-12-28

I depend on this app, a lot. Suddenly it crashes shortly after I open it. On my iPhone or iPad. I have tons of scans could this be the problem? Help please



Is Scanner Pro Safe? 🤗🙏


Yes. Scanner Pro - Scan Documents is very safe to use. This is based on our NLP (Natural language processing) analysis of over 300,814 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Scanner Pro Is 51.9/100.


Is Scanner Pro Legit? 💯


Yes. Scanner Pro - Scan Documents is a totally legit app. This conclusion was arrived at by running over 300,814 Scanner Pro - Scan Documents User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Scanner Pro Is 100/100..


Is Scanner Pro - Scan Documents not working? 🚨


Scanner Pro - Scan Documents works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Fax Pack 1 $0.99
Scanner Pro Plus $29.99
Scanner Pro Plus $19.99
Expense Report $4.99
Scanner Pro Plus $3.99
Expense Report $4.99
Scanner Pro Plus $9.99
Scanner Pro Plus $25.99
Fax Pack 2 $1.99
Scanner Pro Plus $30.99


How was your experience with Scanner Pro - Scan Documents? Post a Review




Features

- Scan agreements, receipts, IDs, books, and more using your device and turn them into high-quality PDFs

- Advanced image processing features that automatically detect borders, correct perspective and distortions, and remove shadows

- Text vision (OCR) and full-text search that supports 25+ languages

- Built-in PDF converter that can easily convert PDFs to Word, Excel, PowerPoint, and Text

- Smart workflows that automate multiple actions in just one tap

- Auto-upload to cloud, including Dropbox, Evernote, Google Drive, Box, iCloud Drive, OneDrive, OneNote, or any other WebDAV-enabled online storage

- Share as many scans as you want for free via email, export to Photos, or open in any 3rd party application

- Password protection features that allow users to protect their document library with a secure password, Face ID, or Touch ID

- iCloud sync that allows users to access their scanned documents on all their devices

- Ability to edit and save original documents that were scanned

- Subscription-based model with a 7-day trial for Scanner Pro PLUS, which offers additional features and benefits.

  Customer Service/Support
Developer:
Readdle Inc.

Contact e-Mail:

Website: