FAX from iPhone: Send Doc App Reviews

by Alessandra's Tunes

My rating 💣💣💣💣💣 The actual fax transaction operation was fine! That’s the 1 ⭐️ rating! However, what I thought was a one time fee of $9.99 for 1 week use, has turned into an unauthorized unknown subscription that has been charging me $9.99 since I utilized it for a one-time use back in September! Once I found out about the charges (today actually) I went my subscriptions and of course there it is… I’m subscribed with no option to cancel! I disputed the unauthorized charges with the company and they gave me directions to get to my subscription page! I guess this what Tech Companies do now 🙄create an app and rip off consumers! Apple should offer phones that are able to send faxes not offer an app that allows companies to mislead customers and making it more difficult to cancel or unsubscribe from immediately after use! They get your $ and keep getting paid while you are unaware! I rate this company 5 bombs 💣 💣💣💣💣

by Quest4red

Very convenient - fax straight from your phone. Do not like subscription pricing - big rip off

Confirmation of fax sent is on target. I have not had errors on delivery with this program.

It sure beats the time and expense of going to FedExDropOff locations to fax or UPS Stores. Loads cheaper - make a better use of your time and money through greater efficiency. It is almost as convenient as email attachments - email’s advantage being free or practically free. If you must fax in this day and age - and for some things you still must ... signed medical, financial or legal documents and other important and/or time sensitive information ... this is the way to go on the go. If you by a sizable bundle at a time, works out to 10 cents or less a page ... the UPS Store I believe is more than a $1.00 a page ... which would you rather?

by Hokiezta

I purchased this service for the year thinking the reviews were real. There’s absolutely no way they are. Firstly, the company and staff are not in the U.S. so know that going forward. They’re in Europe. Secondly, there’s NO email confirmation set up for your fax unless you search for “history” and then type in your email. 3. You will get a very shoddy looking black report with white ink that will waste a ton of ink if you print it. 4. It literally took 1.5 hours for my 2 nine page faxes to go through to a fast fax system with the U.S. government. I sent them last night. I was told the email confirmation “can take a while” from the customer service.. Today, still no email confirmation. We went and hand faxed these documents by a land line phone fax service in person today because I have zero confidence they got there. I signed up for a year service (don’t do it!) and was ignored when I said I wanted a refund. I will now be disputing the charge with my CC company, something I haven’t had to do in about 5 years. I called and checked. The receiver did NOT revive either fax. This could have cost me my life. Thank God I knew to take it elsewhere.

by Rharkanson

Very seldom do I need to send a fax these days. For the past few years this elegant and simple app has served me well for sending PDFs when necessary. Due to the limited necessity, the previous credit model was great. On the couple of occasions per year when I had to send a fax, I could come back to this dependable app and spend my hoarded credits to get the job done without thinking twice.

However, I opened FAXfromiPhone today to send a fax that I planned my day around only to be halted by a subscription screen upon attempting to send. As I cancelled the fax and searched the rest of FAXfromiPhone for my credit balance which was nowhere to be found. So seldom do I send faxes, I had not noticed the payment model had changed since my last use.

While I can understand a change of payment models and agree the developer has the right to make that change, it appears that there was no effort to grandfather in previously purchased credits. Voiding prepaid credits just seems disingenuous and is poor business practice.

by M.r.brennan

FAXfromiPhone works. The 1 star is for the ambiguity of using the free trial.

Downloaded FAXfromiPhone and tried to use the free trial, but it kept directing me to the subscription page. Contacted customer service - they were really quick to respond which was great. They said I just needed to sign up then I could use my free trial and cancel it before it ended. I picked the week-long subscription because I don’t need FAXfromiPhone for a year. It charged me without a chance to use the free trial. Got back in touch with the same person at customer service and they said I should have chosen the year subscription to get the free trail. I told her that would have been great info to know and asked if she could convert my subscription to a year and refund my $9.99 (to effectively give me my free trial). She then said I had to handle all payment issues through Apple directly and then gave me a link to cancel my subscription. Not super helpful at this point.

But FAXfromiPhone works, the 1 star is for the ambiguity of how to uses the free trial.

by 1084842

I needed to fax something and I already have an old unreliable printer so I wanted to see if there was another convenient way to fax these documents. I downloaded FAXfromiPhone and faxed over my documents…it ended up taking 30 minutes for 7 sheets!!!! That’s ridiculous, it was taking so long that I ended up using the old faxing machine and it went through faster. I was and still am disappointed with the service so I reached out to customer support to cancel my subscription and requested a refund and they said no. What a scam! That’s like going to a restaurant, ordering something that doesnt taste good, and the restaurant saying “oh well, eat it… and make sure you pay for it.” So unprofessional. I don’t recommend FAXfromiPhone AT ALL. Go to your library if you need to fax something, just stay away from this scam app. It ridiculous that they make you pay full price for a service you won’t ever use. I deleted FAXfromiPhone and will request my money a different way.

by EnroquePolazzo

So, once upon a time FAXfromiPhone used to be a “pay as you go” app. You bought credits and sent faxes as needed. When I went to reload credits this time, I only had 1 option. The dreaded hook-digging “subscription service.” I send maybe 1-2 faxes every 2 years (if that), so a monthly fee for faxing nothing is absolutely ludicrous.

I completely understand that every single software driven model these days has turned into a revolving door of subscriber services. Having a healthy ARR/MRR is great for raising private equity capital (this company isn’t traded publicly). But for faxes? Come on! Apps like these should still continue to offer folks one-time fax credits, because people rarely need fax machines these days, and FAXfromiPhone would provide value to a customer’s experience when this type of app is needed.

To the developers/owners of FAXfromiPhone, please consider rolling out a graduated pricing scale for “pay as you go” customers. Set a minimum credit purchase, charge a bit more per page, offer break points (discounts) if you purchase more credits up front, and still hold onto the subscription based service for heavy users. You could have the best of both worlds, and an additional revenue stream to boot. Imagine that!

by Teebyrd75

Trying out FAXfromiPhone in comparison to another fax app I was using, this one works fine and does the basic task of scanning and sending a fax, however FAXfromiPhone is extremely barebones. Seems all you have the option to do is “buy credits” and fax, doesn’t provide you with a history of docs (even the prior 1 or 2 you might have faxed) that would be beneficial for you to refer back to as a resource. I was surprised that I also couldn’t get to a space where I had set up my profile info when I first signed on and downloaded it. Overall, if you’re looking for a basic I just need to fax a few things app, then this one works fine, if you need something a bit more robust, say fax review or the ability to cancel a fax if you enter the wrong number, etc., this isn’t FAXfromiPhone to go with. I ‘ll be moving on looking for another fax app once I deplete the credits I have in the bank.

by Kgitti

FAXfromiPhone too expensive without some key features that are missing. It is very basic with a full feature price tag. I was in a hurry to get something to the government or I would have gotten a better app. Issues:
1) you can’t go back and edit your cover page if you notice something wrong before sending. You have to start over again.
2) it doesn’t save or archive a COPY of your fax! This is huge for a small business. All you get is a “sent” notification.
3) you can’t send the fax to multiple recipients. Or at least I couldn’t figure out how.
4) I need an email or text confirmation of the sent fax including the date and who it was sent to. Another key feature for a small business.

by Booby 456

I had to fax Public Defender applications and documents to my local municipal court because court was closed and all sessions were reduced to zoom meetings. I couldn’t hand them in person and i sent the fax three timesBecause each time I did it said it didn’t go through. The next morning to Court emailed me that they got my Fax -ALL 3 OF THEM!!! So you need to fix that since îlegal institutions don’t have any time for my nonsense or that of your applications’……then give me a free month using the repaired version.
you owe me one for making me look like a fool sending it to them three times. I’ll send some faxes with the new improved version’s and help you bring it back to Beta status.§

by MoFoJacks

FAXfromiPhone used to work by purchasing credits. Each page took 10 credits to fax. I would purchase 250 credits and be able to hold on to them for as long as needed to fax documents 1-2 times per week. It work well enough and was worth that value. Now that FAXfromiPhone is requiring a subscription I will be looking for a different app to meet my needs. I have been using FAXfromiPhone for over 2 years, but I will no longer be a customer with the subscription service requirement. There are already too many subscription services, and faxing is just too old school of a technology to require a subscription. Poor form. Bring back the fax by credits, and I would love to remain a loyal customer.

by Elasmodude

Seems very easy to use, but during the first four sheets I needed to take pictures of to fax, it just took pictures two and three before I could even get ready for the following sheets. Maybe it just picked up the heat from my hand near the corner where it says “retake”? I’ll give it the benefit of that doubt. Other than it (or app store) asking me how I like and rate this new app on the middle of using it for the first time (didn’t even send the faxes yet)… which is super annoying… I have no complaints yet. Maybe I should have clicked “not now”, but I use these things infrequently and had nothing to tell me if I would get a chance later.

by Josh7108

I dont usually do reviews but here I go. FAXfromiPhone works. I do a lot of Faxing to the government (IRS) and FAXfromiPhone is wonderful. However, once the documents are faxed - when you go to the history/list of faxes sent there is a list of all your faxes but you don't know which one is which because all you see is the list of fax numbers. There is no name of who you faxed to even if you select from your contacts. Also, you don't get to see exactly what you faxed because there is no record of it anywhere - again only the fax numbers. So if you need proof of what you faxed and you need to know or keep track of whom you faxed to than FAXfromiPhone is not for you. But again, it does get the job done of getting your faxes to the recipient. My score is 3.5 for this reason.

by Heatherwill15

So, sounds too good to be true, right? Faxing from a phone? Well, it does it perfectly. After faxing a few important documents I was afraid it wasn’t going through. So I testing it on a relatives fax a moment ago... it works perfectly! So I immediately pulled it up to set this review. It doesn’t give a confirmation number and you can’t review what’s been sent after it’s been sent — it will just verify how many pages, to what number, what time and if the delivery was successful by noting a green check. But hey, I spent a credit to check it... and it was a credit well spent. Well worth having. Yes, you have to pay to fax, but if I were to go somewhere to fax, they’d charge too... so I saved my gas $ by doing it this way.

by Wpflance

I don’t usually write reviews, but because of the incredible usefulness of FAXfromiPhone, I wanted to share!

Technology is constantly changing; however, Faxing is not a dead communication tool. Although there are multiple options available to send documents via email and smartphones but also invites viruses, spam, phishing and damages of. In addition to that, privacy cannot be protected.

Our home like many others has disconnected the landline and the phone number of and now use our cell phones exclusively. The thought of getting another line just for faxing doesn’t merit the expense since faxing is for our home is sporadic with a only a handful of times needing this in a year. I would reach out to others I know w a fax to assist, or I would go to to a pay service such as UPS relying on others and my documents and information of them would also be in their hands.

FAXfromiPhone solves all of the above and with the convenience of anytime and anywhere! FAXfromiPhone also confirms if a document was sent or not making FAXfromiPhone super GREAT everything.

by Jgp5314

I swear I’ve written a review about FAXfromiPhone but it’s not here. I’ve had FAXfromiPhone since making the iPhone switch. I was on the receiving end of a fax at a Doctors office in 2017 when I was shocked the fax came from an iPhone. The cost has never been an issue and adding funds is easy. I’ve sent a 42 page document with ease and I’ve sent just a cover page with a note. Works to send stuff to government offices and you need confirmation. The only fax app that has a true fax feel to it. Not sure if I can receive faxes on FAXfromiPhone, but I would pay for this feature the same way hands down! *hint* thank you for your service.

by YouNeedABetterITGuy

FAXfromiPhone seems to get the job done; BUT is lacking in any sense of record keeping. The only record it keeps is a list of the date's faxes were sent. No content, no list of files comprising the fax. "I sent something to this # on this date." Of course this weakness is supported by Apple's lack of any real file system. It is impossible to name a photo's file name, you cant even see the number name assigned it. I guess with the weak file system recently released, the photo faxes could be saved as page 1, ..... page # with a date or if the fax were comprised of actual files, a list of them.
Apple .... you are 2 decades behind. It is time to quit protecting us from us.

by SigDog77

There are no frills to FAXfromiPhone. It is easy to navigate and reliable. I don’t use the fax much anymore, but when I need it, it’s for something high priority like a mortgage or banking / insurance etc. The last few times I needed them it worked perfectly. It pulled documents from where I needed it, I was able to pull the history when I needed it, it was easy to pass a quick note to the recipient on the fax cover sheet. I love that feature b/c it clarifies the entire document and it’s the first thing they see. This is where I lead with my bottom line!

by EagleChild

A great app that could be awesome with a couple of changes.
I really needed to FAX some papers in a hurry and being in a small town in the middle of nowhere there really isn’t options, so I decided to see if I could find a way to fax straight from my device and I found FAXfromiPhone. I love that you can send a fax in minutes from anywhere on your devices.
I also absolutely love that I can pull documents from just about any other app! This made it easier and faster due to needing to fax documents that I had in multiple apps in one fax.
I am disappointed in not being able to see the pages that were previously faxed. Also, that I had to buy more credits than I needed instead of just paying for just what I needed faxed at the moment. I would most likely change my rating to a 5 star if these things were implemented.

by MoodyCoder

At first I was in disbelief. I thought there’s no way I can actually fax something from my phone but I was desperate and needed to get some important documents sent over for work so I decided to give it a try. First off, the entire process could not be simpler. I was able to AirDrop a PDF document from my laptop to my iPhone and directly upload it to FAXfromiPhone . I entered the recipients fax number and hit “send.” FAXfromiPhone notified me when my fax was delivered and I contacted the department that I had faxed the documents to the very next day. Lo and behold, they received all 33 pages that I had faxed over to them using FAXfromiPhone. I am still in disbelief but very happily surprised. I will most definitely be using FAXfromiPhone from here on out. Goodbye fax machines, hello Fax app. I will definitely be recommending this to everyone I know from now on.

by MattAKing

I sent a five-page fax using purchased credits. FAXfromiPhone showed the fax as having been sent, but the recipient confirmed that she did not receive it. I had no way to prove otherwise because FAX does not provide an industry-standard transmission report, making it useless for legal professionals. I hope the developers can work on producing a court-compliant transmission report. That’s essential for me and my business, and I cannot recommend FAX until that feature is added. Fortunately, FAXfromiPhone Store refunded my purchase. At base, FAXfromiPhone is not merchantable as a faxing app because it does not conform to consumer expectations about faxing: which is that you be able to 1) transmit documents to a fax number (no word on whether that happened in my case) and 2) receive a report indicating whether the attempt was successful or not.

by MSY0123

The fax service is good (hence 2 stars), the shady sale tactics are not. There’s no “Unsubscribe” button inside FAXfromiPhone to cancel free trial, you’re forced to read tutorial and go through the ITunes settings to cancel it. Developer does everything to trick you into staying past the limit. Also, the trial ends 24h before the date it actually says on FAXfromiPhone , so you only have 48h to cancel instead of advertised 72h before you get billed, trying to trick you AGAIN.

You know, I wouldn’t even mind paying the one-time fee to send the fax that I needed, and give FAXfromiPhone 5 stars, but instead the developer decided to play those stupid subscription games so that’s why I’m leaving a negative review and not coming back. Too bad!

by Onijitsu

It's vitally important that I be able to prove that something was actually sent. Not just having a little check box next to a number, but to be able to show EXACTLY what was faxed, to what number, when, and whether it was successful.

I'm a bit frustrated that I bought $10 worth of credits only to find that tracking of faxes is extremely weak. I think that pane should probably be removed from the list of features. (The series of images you scroll though, left to right)

FAXfromiPhone would be useful for some people who only need to fax once in awhile. But a professional would not be able to rely upon this. Please think about this as an actual feature!

by Thatsme2002

I really like FAXfromiPhone because it is convenient for those who don’t have a fax machine. I have yet to have an issue where my recipient didn’t receive the fax and I have been using it since 2017. I gave FAXfromiPhone 4 stars because I would like to be able to go back and see the documents that were sent if there ever is an issue that it wasn’t received. To my knowledge I am not able to do that. It just shows the time, date, number of pages sent and the number it was sent to. Would like to be able to click on the pages and see them for myself. Once that is fixed, I would give FAXfromiPhone more then five stars. Thanks

by Efrainakaeze

I just tried FAXfromiPhone it seems to work. I seen many reviews of FAXfromiPhone misleading people with the credits. If you look it will say how much per page your purchase will be. If you did simple division you would see it’s 10 credits per page. Which will equal out to the amount of cost per page you bought. The 10 credit per page is a simple way for people who bought more then one purchase to have all their purchase added together without losing money. Simple yet many don’t see this.

by Kati0027

So I needed to send a fax, I live in the middle of no where so of course there is no where I can go to do that! So I googled where can I send a fax...And BAM! FAXfromiPhone came up. So at first I thought it was way to good to believe and also questioning will my cell even send a fax!? So I tried it out by sending a fax to my job and asking my staff if it went through and they sent me a picture of my fax. Crazy!! You do have to pay for credits but if you’re in a pickle or don’t want to leave your home to send a fax, I highly recommend FAXfromiPhone!

by ILeftAndroid

Ok I have had nothing but a great experience. Can run my home based businesses seamlessly with FAXfromiPhone!
However I am concerned about the refund process because of what another reviewer said. My review is real. But I guess if you need a refund, it's best to try to go through Apple. Based on his experience. But thankfully I haven't had to do that... I thought I did when a fax didn't seem to want to go through because of my internet. But it did work out. It finally went. But as for me... I have REALLY needed FAXfromiPhone and it's performed very well!

by OdellHol

The application is simply great. One of the worst things about going completely mobile and not having a land line is how to fax documents. The internet based fax services don’t make it easy for someone who is sending occasional faxes. Those services make it extremely inconvenient to cancel. FAXfromiPhone solved all of my problems. Combined with an iPad Pro I can scan, markup, and send documents with one device. The cost per scanned page is reasonable, and I really just enjoy using it. Thanks for creating such a fantastic app!

by Nursentreprenuer

I am a nurse and submit time sheets via fax on a weekly basis or more if I have an assignment to more than one case in one week.
Being able to scan my own document and fax it using FAXfromiPhone makes this very easy to wherever I am that has WiFi or even when Im on my Mobile Data.
It takes 10 credits to send a page and all I need to do is scan the page and type in the number and the click send & voila! Sent and then I get a confirmation once it was successful.