Need to send a quick fax? Trying to receive a fax but don't have a fax
machine? iFax is the first and original fax app that turns your iPhone or iPad
into a portable fax machine. THE IFAX STORY - First launched in 2008, the same
year as the Apple App Store launched - iFax has served mi...
Do not recommend you click in to this application
The trial period was full of “technical problems” from the beginning. Assigning wrong fax number and a fax that was supposed to be sent to me went somewhere else. This is a huge privacy concern to me. Unfortunately they have charged my card 2 times even though I have canceled an erroneous click during the trial period. During this trial period, I sent many communications to the customer support person, explaining this several times during the entire process. They ignored the parts of my communication about this. They then only focused on the technical aspect without addressing the subscription issues. They finally assigned a different number through the technical team, but never was the over $100 charge removed. I have now requested they have the sales person provide all my communications to the manager, and am waiting for the response. They now say I have to go to Apple. This seems to be getting worse. I will wait for response and update this depending what happens. I have given them every chance to make this right. The sales person actually said they only get paid a commission for what they do. Basically that would mean to me they ignored my requests because they did not want to lose commission. I believe this is not a good message for the company to send to customers.
Okay I have used this app several time to send faxes to a court house. They went through perfectly, were fast and easy to send. The DOWNFALL is the price! The first time I used it, it asked if I wanted to sign up for a subscription which I chose not to as I won’t be using it enough to pay for that. I bought credits to send the faxes so imagine my SURPRISE when the next month I saw a subscription charge to my Apple account. I was quite shocked as I had clicked NO to sign up. Thankfully Apple helped me out with that fraudulent charge. I really think they charge to much to send faxes. Especially, when to send a two page fax it cost 12 credits to send. Way to much! I wish they would lower their prices maybe more people would use this app to send faxes rather than going to a office store but it is usually only a dollar to send a fax from there.
This app is a scam. I downloaded the app and it would not authorize the purchase and would not let me delete the app or use the app I couldn’t do nothing. Days later all of a sudden an unauthorized purchase of over 150$ was withdrawal from my account and I had no way of reporting it to apple nor the developer of the app. As I am still concerned about how the purchase got authorized if the developer app never accepted my payment information and locked me out of the app itself, I couldn’t even send or receive faxes because I never authorized a payment nor started a trail. All I did was download the app and never used it, it never took my payment information but all of a sudden my card got charged. I want a refund for improperly taking advantage of a consumer right to purchase and use the app without my notification as well as authorizing purchases the consumer did not authorize.
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I recently got iFax because I had to send a form to my doctor and another one to my sons to be filled out and returned to school. I filled out both phones on my phone using Adobe and then save them to send to doctors office . The first fax was a little challenging to send because the fax number you are sending to is not entered on the screen with the rest of the cover page information. But that’s easy enough to learn so I guess it wasn’t too hard, but it went downhill from there. Both doctors offices complained that the was fax cover page was too faint to read. Likewise neither office could read information entered on the health forms themselves. I ended up driving to one office to deliver the formwhere I was able to see what they received and that it was also very grainy making even words like Name and Address too challenging to read. Overall I would call iFax a dud.
The customer service is abysmal.
After canceling my subscription through the App, I was unsure if it had processed as I got no verification. I contacted support multiple times requesting confirmation that my subscription had been cancelled and received the same response each time: an email telling me how to cancel my subscription. Each time, I selected the link provided at the bottom of the email “Yes, Please Cancel” And responded that I had already gone through the process through the app and simply wanted receipt of cancellation to insure my account would not be charged. After never receiving confirmation, I gave up and removed my payment information from my Apple ID. I have now received several emails from iFax in the past few days saying my services have been suspended for non payment and to update my payment details to resume service. Unbelievable.
I was trying to find a cheap and inexpensive way of send my personal information to my case worker. I asked my self “what if I was able to scan a filled out piece of paper with my information on it will it be able to send in fax paper form”. I was hesitant, I called my local staples and asked for their price per page; they told me $1.49 plus I had 10 pages so you do the math!!!! Then I called my local library they told me the same darn thing. So, I hesitantly search on my Apple Store and typed “Snap to fax” and this application appeared.... Thank you So Much!!!!!!! -Download you should try it, you won’t regret it!
Fast, accurate and easy!
I had tried a few other fax apps, but for whatever reason, they left me wanting something else. Then I tried iFax...It simply worked! The interface was super slick and inviting. Navigation was intuitive. I opted to purchase the unlocked version, then purchased some credits for future faxing. Now, nearly 6 months later, this is my app of choice when I need to fax documents of any kind. Since iFax is on my phone, I can truly fax from anywhere! There may be other faxing apps that work similarly, but this one will be hard to beat!
HORRIBLE, NON-EXISTANT Customer support
I purchased a free trial for this app and decided it wasn’t what I needed so canceled my subscription. The app charged me $100 anyway in spite of canceling the subscription within the allotted timeframe!! I even received a confirmation email that my cancellation was successful. Since there is no customer support number to call, I used the customer support email to explain the situation and request a refund. No response from them at all! Buyer Beware: DO NOT SIGN UP FOR THE 7 DAY “FREE” TRIAL!!! You will be charged even if you decide within the timeframe to cancel and no one from customer support will respond. I see multiple complaints now from other reviewers about similar experiences and I also see the response from the app to email customer support....BULLSH*T!! You can email them til the cows come home and no one will get back to you.
Definitely love it
Would definitely recommend this app, especially to anyone that is always mobile like me that doesn't have access to a readily available fax machine right then and there, scanned it with the camera and it lets you adjust the clarity of the lettering if the lettering comes out too light or too dark which is a good feature, and they do give you credits for your first fax which is cool, fax went through super quick and my company said it printed out very clear! Great app!
Unauthorized Charge - NO FREE TRIAL
This app failed to give me the free trial - but rather charged me for the entire full month upon installation. Poor customer service - Won’t give a refund and told me to contact Apple directly when it was this company who failed to give me the free trial. Complete rip off and crooked business. ** This company will be sure to leave a reply here and tell me to contact their customer support so they can help me ASAP. Except I have sent several emails, the first one immediately after being charged deceitfully. I was told to cancel the subscription- which I already had. Now, 2 weeks later, they tell me to contact Apple directly because they won’t issue a refund. Absolutely disgusting, crooked advertising. I wish I had read all the crappy reviews prior to installing this app.
Charged me after canceling
I decided to unsubscribe from the paid subscription before charging my payment method, I asked customer support to cancel the subscription before the free trial ended. It was not available to cancel on my end because it was not in my subscriptions settings page. They got back to me asking me to describe why I wanted to cancel and they would help me when they could and gladly provide compensation for any issues I’ve faced. Now a couple days later I’ve yet to hear anything else back from them and got charged today. Hopefully they get back to me with some help and a refund. If so I’ll update this review. Terrible customer support. Told me they would compensate me after charging me 20$ after I tried to cancel the subscription.
So easy to use
This app has been a real timesaver for me. It’s so easy to use! I no longer have to run to Staples if I need something faxed. I buy credits directly from my phone which is cheaper & it’s so easy to snap a picture of what you want to fax, or fax from your documents. The faxes are converted to high quality pictures & go through quickly. It’ll save a copy for you & even notify you when your fax has been received on the other end. I’ve tried several & this is the best!
Any other fax app
Worst customer service. I am trying to cancel my subscription by clicking the unsubscribe option in the app, which brings me to a webpage that asks me to enter my email. When I enter my email it says it was never verified and to check my inbox and spam folders, which there is no email from iFax. So I am unable to verify my email therefor am unable to subscribe. I have tried logging out and selecting forgot password to have an email sent to me and have not received an email from the app at all. I have logged back in and there is no option to resend a verification email or anythingS Have been trying to contact iFax and have only received one response telling me to just find the original email which does not exist.
The interface is easy to use. The faxes are sent quickly and the user receives a confirmation letter and copy of the fax via email. What more can you ask? Well, there is one thing: I’d like to be able to modify a text file in the provided editor after I save it. 😕 I've learned to use a separate text editor and then copy to the provided text editor — or just send the original as a separate attachment. I'm sure this glitch will eventually be worked out.
I tried the free trial fo literally 10 minutes. Tried to cancel it and of course it would freeze every time. So i went to the App Store and canceled. It showed it was canceled. Later I get charged for it because apparently i signed up through the app and also the website for the same service? That makes no sense. How can I subscribe to same service twice? And when i tried rectifying this they refused to give me my money back. Obviously if I did this it was an honest mistake brought on by a confusing app. It’s not like I’ve been using the fax. There was never a way for me to find out i was still subscribed because the free trial was for 7 days, day 8 i was charged. App store showed subscription was canceled a week ago.
No. iFax: Fax from iPhone ad free does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 24,399 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for iFax: Fax from iPhone ad free Is 14.4/100.
No. iFax: Fax from iPhone ad free does not seem legit based on our analysis. This conclusion was arrived at by running over 24,399 iFax: Fax from iPhone ad free User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for iFax: Fax from iPhone ad free Is 14.4/100.
iFax: Fax from iPhone ad free works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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